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Claire - I believe some scheduled engineering work is taking place at Bluebell Hill for the upcoming digital switchover...
Posted by Jordy

(
1,712 posts) on Sunday 20 December 2009 3:15PM

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Report this messageThanks Jordy. The signal I got this afternoon only lasted for half an hour! It's all gone again now.
Posted by Claire (
3 posts) on Monday 21 December 2009 12:03AM

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Report this messageWe get bbc south east (the one from tunbridge wells) does this mean we are receiving from bluebell hill transmitter? thanks.
Posted by Emma (
1 post) on Friday 1 January 2010 11:57PM

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Report this messageWe live at ME10 1DB & our aerial points to Bluebell Hill. The aerial is a wide band type with a mast head amp. About 10 days before Christmas we lost MUX1 on CH59 for a couple of hours. Since then & over the holidays it would come & go being stable from Tuesday, yesterday evening it went off again for a couple of hours. I have had an aerial man come & visit, he said that he has receives a few calls about this problem. When we were outside the house my nieghbour came out & said that he has had the same problem with MUX1. The aerial man checked my installation & said there was nothing at fault with it.
I have tried rescans, aerial lead out & in, I also do manual scans to make sure I get the correct channel.
Have they a problem at Bluebell Hill?
Posted by Tony May (
1 post) on Saturday 2 January 2010 1:08PM

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Report this messageI live CM36RX and have the same problem I recive all muxes between 55% - 85% apart from Mux 1. which is only 25% - 40% signal strength.
(map)Posted by den (
15 posts) on Sunday 3 January 2010 2:49PM

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Report this messageI live in a block of flats at SS4 1GB. The aerial was retuned to bluebell hill several months ago and a new wide band aerial fitted. Freeview reception on all Mux was excellent to begin with but Mux 2 and A channels have recently become so poor that they are unwatchable while the BBC channels remain excellent. The same problem is experienced by other residents
Is this likely to be a temporary transmitter
problem or a problem in the general wiring installation.
(map)Posted by brianM (
1 post) on Sunday 3 January 2010 5:20PM

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Report this messageI live in DA8. For the past few weeks the number of Freeview channels I can receive has decreased. Since last Friday my neighbour and I can get no channels using Freeview and can only get a very poor picture using analogue. Does anyone know of any problems and how to report it?
Posted by Gaby (
1 post) on Monday 25 January 2010 9:39PM

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Report this messageFor the last few weeks we have been getting a green flash every 30 seconds or so across the E4 (and related) channels. I get it on both my main TV which uses the roof arial and the upstairs one which uses a portable arial. I've searched high and low for anything in or near the house which may be causing it. Has anyone els experienced this?
Posted by paul naughtin (
1 post) on Tuesday 26 January 2010 4:19PM

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Report this messagepaul naughtin: Please can you see the
Freeview intermittent interference | ukfree.tv - independent digital TV + switchover advice, since 2002 page for some suggestions?
Posted by
Briantist
(
21,369 posts) on Tuesday 26 January 2010 4:32PM

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Report this messageHello
I can only receive BBC and Virgin today - it was working fine this morning - but now I have hardly any signal - is there a fault?
It is normally ok to receive all chanels on freeview. Now I am getting just ' no signal detected' signs on all but BBC 1&2, Virgin 1, sky 3 and Film 4. Can't get any ITV or channel 4 and 5 etc
(map)Posted by kate (
6 posts) on Tuesday 26 January 2010 6:39PM

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Report this messagekate: Please can you see
Single frequency interference | ukfree.tv - independent digital TV + switchover advice, since 2002 for some suggestions?
Posted by
Briantist
(
21,369 posts) on Tuesday 26 January 2010 6:41PM

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Report this messageHi - I am spotting a pattern here - last Friday til Sunday I could only get one strand of programmes (BBC1 etc as above)- I even reprogrammed my tv daily, then they appeared all of a sudden on Monday. Now today - the picture is failing on all but the BBC1 strand - just like it did last week. This cannot just be single frequendy interference, etc - it is too regular and too severe, with no cause for the problem or for the recovery. Any ideas?
(map)Posted by kate (
6 posts) on Friday 5 February 2010 5:45PM

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Report this messagekate: If you are having programmes on multiplex 2 effected then that clear IS single frequency interference.
Or are you now having problems with channels on other multiplexes?
Posted by
Briantist
(
21,369 posts) on Sunday 7 February 2010 12:41PM

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Report this messageyes, I can only get the signal from one multiplex, all the others are either missing entirely for several days, or they are heavily affected/pixilated so as to be unwatchable. On Friday only multiplexes 1, and 2 Band D were working. The others were all unwatchable - then the problem cleared, and it was fine all weekend - now tonight, again, only Mux 1, 2B and 2D are ok, the others are all pixilated and the sound has gone. Whenever the signal goes, it is only these Mulptiplexes that work here, the others all go. help!
(map)Posted by kate (
6 posts) on Tuesday 9 February 2010 9:50PM

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Report this messagekate: I suspect you might need to have to call Ofcom for help on this one, see the
Broadcaster complaints details | ukfree.tv - independent digital TV + switchover advice, since 2002 for details. Please let me know how you get on.
Posted by
Briantist
(
21,369 posts) on Wednesday 10 February 2010 8:04AM

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Report this messageThanks - will do.
(map)Posted by kate (
6 posts) on Wednesday 10 February 2010 5:21PM

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Report this messageI live in South Essex (SS7 post code) and most TV arials in the area point to Crystal Palace. Your predicter service only finds Bluebell Hill and Dover for my post code; for people in South Essex the south east news is of little relevence, hence we prefer the London services from the Palace. Should the CP transmitter not be showing for my post code as we get an excellent signal from there.
(map)Posted by Phil Bentley (
1 post) on Monday 22 February 2010 9:16PM

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Report this messagePhil Bentley: I'm looking at that at the moment, I can't see why not.
Posted by
Briantist
(
21,369 posts) on Monday 22 February 2010 9:21PM

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Report this messageSince Sunday 21st February ITV1,2,3 C4 C4+1, E4, C5 have all gone dark. Is it me or is there a problem - rescanned - all no longer there, BBC1,2,3,4,News24,& radio parliment Film 4, Sky 3, News, Sports News all ok.
As Mux 2 and A are showing as low power, but the site states there are no problems, have we lost all these channels for the next 2 years. All has been ok in Faversham for the last 2.5 years, so why have these gone dark - if there is no problem with TX, Had to go back to Analogue to see ITV1 & C4 when I need to, which isn't often. Strangly enough, I also have an ariel pointing to Anglia' Sudbury B Tx, and the same bank of channels have gone dark
Posted by Ken Reaveley (
1 post) on Wednesday 24 February 2010 10:21PM

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Report this messageEvening, I live in the ME2 postcode and am about 4 miles as the crow flies from the Bluebell Hill Transmitter. I have also experienced issues in the last couple of weeks with the above channels and reception, after 5 or so years with no probs at all the channels within MUX 2 and A have severly degraded in quality, not black screen but so pixelated and glitchy as to be unwatchable! Strangley in the late evening (11pm+) they seem to come back a bit. Not a solution I know but it's not just you! I wonder what it could be!?!
Posted by Neil (
1 post) on Thursday 25 February 2010 6:58PM

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Report this messageThat was exactly what I was experiencing - strangely, after a few days away, I have come back to a perfect service!
Posted by kate (
6 posts) on Friday 26 February 2010 9:53AM

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Report this messagei was receiving BBC, ITV and Channel 4 HD on Freeview with good reception until Sunday, when they stopped (channels 42 to 44). Has power dropped on the transmission? Frank
Posted by Frank Horvath (
1 post) on Tuesday 20 April 2010 10:34AM

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Report this messageBoth me and my nan (she lives 2 mins walk away) can no longer receive the BBC Mux for the last month or 2 (we have both been receiving it fine for the last 6 years). My dad who lives 5 mins walk away can receive it fine.
Anyone know why, how to fix???
(map)Posted by Adam (
4 posts) on Tuesday 25 May 2010 5:27PM

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Report this messageHi Briantist,
I am not using any other equipment that requires an RF connection.
I have not had a problem with the transmissions for 6 years and seeing as the BBC has always been on ch 59 and ITV on ch 24 I assume I have a sufficient aerial.
My nan is the same, her setup has not changed at all.
I work in Sittingbourne repairing Digital STB's so am tuning in to Bluebell Hill several times a day and have never had a problem there.
Also note I cannot get ch 59 on my TV's inbuilt tuner with the roof mounted aerial or on a brand new STB using an amplified indoors aerial.
Cheers
(map)Posted by Adam (
4 posts) on Friday 28 May 2010 1:37PM

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Report this messageThis evening there seems to be no C4, ITV1, C5 at all on Freeview. I live in ME9 area and have not had a problem before. Good thing we have Freesat on the main TV. Does anyone have an explanation for this?
Posted by Philip (
1 post) on Wednesday 2 June 2010 9:38PM

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Report this messageI don't know what the cause is but I can confirm I have the same problem as Philip, basically nothing on Mux2 is being received. I live in the ME10 area.
Posted by Tony (
1 post) on Wednesday 2 June 2010 10:13PM

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Report this messageBriantist,
Like I said before, I received all transmissions fine for 6 years in all weather conditions so why would it be a problem now?
Cheers
(map)Posted by Adam (
4 posts) on Friday 4 June 2010 12:48PM

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Report this messageAdam: It is perfectly natural for an installation to degrade, with the components rusting and being constantly battered by wind, with heating and cooling.
Posted by
Briantist
(
21,369 posts) on Friday 4 June 2010 1:29PM

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Report this messageNew digital aerial,new TV and BT Vision all correctly installed. Superb picture/sound on all channels EXCEPT BBC 1, BBC2, and BBC 3.
Problems only between midday and around 7pm.
Picture freezes, electric clicking etc.
Signal strength for these 3 channels is around 38% ALL other channels 100%
These 3 channels are the only channels operating on 778 mhz.
What's my problem?
Posted by
Kevin Cannon (
3 posts) on Wednesday 23 June 2010 4:06PM

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Report this messageKevin Cannon: It might depend on your location, but please see
Single frequency interference | ukfree.tv - independent free digital TV advice .
Posted by
Briantist
(
21,369 posts) on Wednesday 23 June 2010 5:19PM

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Report this messageDear Sir/Madam
Up to a couple of months ago the picture on Mux 2 and Mux A suffered intermittent breakup and clicking during daytime viewing. Since that time there has been no further problems. I am 84, my post code is ME20 6BP and not very technically literate so a simple answer will be appreciated.
The improvement coincides with a change from cold to hot weather and I question if this has any effect on my problem or was there engineering improvements during that time. It would be interesting to know why these two Mux are on Low rating whereas all others are maximum. I am reluctant to incur expensive additions to my equipment if the picture breakup is not expected to return in the future.
Regards
Ron Edwards
Posted by
Ron Edwards (
1 post) on Monday 12 July 2010 4:05PM

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Report this messageRon Edwards: Please see
Two frequency interference
| ukfree.tv - independent free digital TV advice .
Posted by
Briantist
(
21,369 posts) on Tuesday 20 July 2010 4:28PM, 5 days ago.

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