Freeview: Heathfield (East Sussex, England) full-Freeview transmitter
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Freeview on the Heathfield (East Sussex, England) transmitter

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Transmitter fauls and engineering works



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The symbol shows the location of the Heathfield transmitter which serves 170,000 homes.

Other maps:Heathfield DABHeathfield AM/FMHeathfield regionBBC South EastMeridian (East micro region)

Radiation patterns

Radiation patterns withheld

Map key

The bright green areas shown where the signal from this transmitter is strong, dark green areas are poorer signals. Those parts shown in yellow may have interference on the same frequency from other masts.

Heathfield transmitter Freeview broadcasts

If you have any kind of Freeview fault, follow this Freeview reset procedure first.

Digital television services are broadcast on a multiplexes (or Mux) where many stations occupy a single broadcast frequency, as shown below. The rating shown takes in account the output power level and the various Freeview transmission modes and do not indicate an ongoing fault.

MuxEffective power level, aerial positionRatingModeWatts
PSB1
BBCA
 horizontal
Maximum64QAM 8K 2/3
24.1Mb/s
DVB-T MPEG2		20,000
Channel icons
1 BBC One South East, 2 BBC Two England, 7 BBC Three, 9 BBC Four, 70 CBBC Channel, 71 CBeebies, 80 BBC News, 81 BBC Parliament, 301 301, plus 12 others
• as a digital multiplex transmitted on frequency C52 (722.0MHz) from 298m datum.
PSB2
D3+4
 horizontal
Maximum64QAM 8K 2/3
24.1Mb/s
DVB-T MPEG2		20,000
Channel icons
3 ITV (Meridian (East micro region)), 4 Channel 4 South ads, 5 Channel 5 Part Network ads, 6 ITV 2, 13 Channel 4+1 South ads, 14 More 4, 28 E4, 33 ITV +1 (Meridian south coast),
• as a digital multiplex transmitted on frequency C49 (698.0MHz) from 298m datum.
PSB3
BBCB
 horizontal
Maximum256QAM 32KE 2/3
40.2Mb/s
DVB-T2 MPEG4		20,000
Channel icons
101 BBC One HD (England no regional news), 102 BBC Two HD (England), 103 ITV HD (ITV Meridian Southampton), 104 Channel 4 HD South ads, plus 1 others
• as a digital multiplex transmitted on frequency C47 (682.0MHz) from 298m datum.
COM4
SDN
 horizontal
Maximum64QAM 8K 3/4
27.1Mb/s
DVB-T MPEG2		20,000
Channel icons
10 ITV 3, 20 G.O.L.D. (not free), 25 Dave ja vu, 26 Home (not free), 27 ITV 2 +1, 30 5*, 31 5USA, 34 ESPN UK (not free), 38 Quest, 39 The Zone, 44 Channel 5 +1, 72 CITV, plus 22 others
• as a digital multiplex transmitted on frequency C42+ (642.2MHz) from 298m datum.
COM5
ArqA
 horizontal
Maximum64QAM 8K 3/4
27.1Mb/s
DVB-T MPEG2		20,000
Channel icons
 TV News,  TV Stars, 11 PICK TV, 12 Dave, 17 Really, 29 E4+1, 32 Movie Mix, 46 Challenge, 48 Food Network, 82 Sky News, 87 Community Channel, plus 9 others
• as a digital multiplex transmitted on frequency C44 (658.0MHz) from 300m datum.
COM6
ArqB
 horizontal
Maximum64QAM 8K 3/4
27.1Mb/s
DVB-T MPEG2		20,000
Channel icons
15 Film 4, 18 4Music, 19 Yesterday, 21 VIVA, 24 ITV 4, 41 Sky Sports 1 (not free), 42 Sky Sports 2 (not free), 47 4seven, 83 Al Jazeera English, 85 RT English , plus 21 others
• as a digital multiplex transmitted on frequency C41+ (634.2MHz) from 300m datum.


Regional news from the Heathfield transmitter


BBC South East Today 0.8m homes 3.2%
from Tunbridge Wells TN1 1QQ, 17km north
to BBC South East region - 45 masts.

ITV Meridian News 0.8m homes 3.1%
from Maidstone ME14 5NZ, 40km north-northeast
to ITV Meridian (East) region - 39 masts.

How the transmission frequencies change over time

years1984-971997-981998-20122012-132013-182013-18
aerial groupC/D EC/D EWB EB EW
C292local
600C341
C41+ArqB+ArqB+ArqB
C42+SDN+SDN+SDN
C44ArqAArqAArqA
C47-BBBCBBBCBBBCB
C48-A
700C49BBC1BBC1BBC1D3+4D3+4D3+4
C51-D
C52BBC2BBC2BBC2BBCABBCABBCA
C54C
800C64ITVITVITV
C67C4C4C4

orange background for multiplexes names moregreen background for transmission frequencieslilac background for power levels in watts800MHz band: 4G mobile to start in 2013700MHz band: possible 4G in 2019 more600MHz band: new or moved digital TV services more
Notes: + and - denote 166kHz offset; aerial group are shown as A B C/D E K W
Italics for analogue, digital switchover was Wednesdays 30th May and 13th June 2012.

Comparison of old analogue and current digital signal levels

Analogue 1-4 100kW
SDN, ARQA, ARQB, BBCA, D3+4, BBCB(-7dB) 20kW
Mux 1*, Mux 2*(-18dB) 1.6kW
Mux A*, Mux B*, Mux C*, Mux D*(-20dB) 1000W

History of Channel 3 in the Heathfield transmitter area

Aug 1958-Jan 1992Southern Television
Jan 1982-Dec 1992Television South (TVS)
Jan 1993-Feb 2004Meridian
Feb 2004-Dec 2014ITV plc
• Breakfast ◊ Weekends ♦ Friday night and weekends † Weekdays only. Heathfield was not an original Channel 3 VHF 405-line mast: the historical information shown is the details of the company responsible for the transmitter when it began transmitting Channel 3.


Your comments: most recent posts are at the bottom

firstFirst comments prevEarlier comments  ◊  Later commentsnext Latest commentslast

Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

Transmitter engineering
Saturday 9 June 2012 12:27PM
HEATHFIELD transmitter - Freeview BBC Digital TV (Four, Cbeebies, Parliament, 3... Off Air from 16:51 on 07 Jun to 16:53 on 07 Jun [BBC]
Transmitter engineering
Monday 11 June 2012 7:27PM
HEATHFIELD transmitter - Freeview BBC Digital TV (Four, Cbeebies, Parliament, 3... Off Air from 14:10 today to 14:11 today BBC Digital TV (Four, Cbeebies, Parliament, 3... Off Air from 16:51 on 07 Jun to 16:53 on 07 Jun [BBC]
Transmitter engineering
Tuesday 12 June 2012 4:28AM
HEATHFIELD transmitter - Freeview BBC Digital TV (Four, Cbeebies, Parliament, 3... Off Air from 14:10 yesterday to 14:11 yesterday - No problems - [BBC]
Transmitter engineering
Tuesday 12 June 2012 2:27PM
HEATHFIELD transmitter - Freeview BBC Digital TV (Four, Cbeebies, Parliament, 3... Off Air from 14:10 yesterday to 14:11 yesterday [BBC]
Justin
Tuesday 12 June 2012 7:33PM
Tn325pb Robertsbridge, currently tuned into heathfield. We retuned on the first and second retune dates. ITV channels are all very weak and give poor image and sound. All bbc channels are fine. What are we doing wrong??
Dave Lindsay
Tuesday 12 June 2012 7:39PM
Justin: I expect that it's just the lower power of the ITV signal. Wait until tomorrow and they will all be on full power!
daniel badman
Wednesday 13 June 2012 7:49AM Egremont
sdn dose not do to full power and to 42 till the 27th of june
John
Wednesday 13 June 2012 11:16AM
Retuned this morning Channel 49 (ITV etc) Everything was fine until about an hour ago and now the channels on this have dropped out. When I do a diagnostic, the signal strengh and quality is not consistent and is saying it is too strong at times - what is causing this as it was fine first thing this morning
Dave Lindsay
Wednesday 13 June 2012 12:06PM
John: Without knowing your location it's not possible to know the likelihood that this might be the case, but if you are close to the transmitter, your receiver could be suffering from too high a signal level which is overwhelming it at times. See here for an explanation and solution:

www.ukfree.tv link icon Freeview signals: too much of a good thing is bad for you | ukfree.tv - independent free digital TV advice
micky
Wednesday 13 June 2012 1:39PM
I have totaly lost quest and revelent channels.. says channel 42 is on max transmission but my humax box says there is no transmision on this channel???? Alwayshad quest before change over grr!!!! And i only live in halland
Tony
Wednesday 13 June 2012 2:09PM Chester
Trying to retune system in hotel at Eastbourne.
Ch42+ SDN COM4.... temporarily on Ch48 as per ukfree.tv?
I have no signal on 42 or 48
Anyone know why?
Dave
Wednesday 13 June 2012 2:10PM Eastbourne
I've set up my freeview relatively successfully but could you tell me the transmitting frequencies for ITV3, CITV, 5*, 5USA and, if available, Channel 5+1 and Film 4+1?
Tony
Wednesday 13 June 2012 2:13PM
ITV3, CITV etc.... should be 642.2 (Ch42+) but is not working yet? Website says it should be temp on Ch48 but not there either!!
Dave Lindsay
Wednesday 13 June 2012 2:20PM
micky, Tony, Dave: SDN (ITV3 etc) remains on its pre-switchover channel 48 on low power until 27th June. This is because C42 is currently being used by transmitters in Kent until they switch-over on that date.
Dave Lindsay
Wednesday 13 June 2012 2:25PM
Briantist: SDN remains on C48- until 27th at 2kW (according to DUK).

It has never used C42+ which is what Tunbridge Wells used before switchover and up to 27th. The other five muxes are a SFN with TW now. SDN's SFN doesn't start until 27th.
Tony
Wednesday 13 June 2012 2:34PM
Thanks Dave, am using Promax 4C on network here. Would I expect to see Ch48 about 10dB down on other mux's?
Absolutely nothing on Ch48, just noise floor :-(
BH Viewer
Wednesday 13 June 2012 2:37PM
All seemed to be up and running OK this morning.
There were a couple of apparent momentary dropouts on D3&4 just before lunch.
SDN is OK on Ch48.
Dave Lindsay
Wednesday 13 June 2012 2:41PM
Tony: Yes, -10dB is the difference.
Tony
Wednesday 13 June 2012 2:52PM
Thanks guys, must have some other internal network issue here. Def NO ch48 in the bedrooms of this hotel :-(
Micky
Wednesday 13 June 2012 3:13PM
Thanks dave for your reply.. Dont get that though cause i had quest at 2 am this morning and now nothing on either channels.. But do understand that it wont change till the 27th.. However isnt this failse advertising as it clearly states channel 42 sdn is running on full power on the heathfield mast now!!! Thinks this should be removed and stated clearly with the truth!!
Dave Lindsay
Wednesday 13 June 2012 3:31PM
Micky: This is an independent site, thus information listed is sourced from elsewhere. Mistakes can happen and I have pointed this out to Briantist who is the site's owner.

One of the problems you may have is that C47 and C49 are high power and therefore strong signals, and relatively speaking, C48 in the middle is weak. This marked difference could be the source of the problem as the high power signals could be acting to desensitise your receiver. That is it is "looking" at 48 with high power signals on adjacent channels.

This could be likened to your eyes densitising at night when bright light is shone in your direction. Car headlights coming towards you, for example, may reduce your ability to see the surroundings.

You "may" be able to reduce the level of all signals by using an attenuator inline with your aerial lead in order to increase the sensitivity of the receiver. I say "may" because in so doing you will be reducing C48, but at 2kW at only four or five miles away is still powerful so you may be able to find a sweet spot where it all works.

If you get a variable one (20dB) you can then adjust it whilst viewing the signal strength on C48. Give it a few seconds to adjust to any change you make. Then find where it is at its maximum.

Attenuators can be picked up from online sources such as eBay or Amazon for £3 or £4.
Micky
Wednesday 13 June 2012 5:21PM
Ok im running on a adjuatable booster so i will try the gain on it.. If not i will jus have to wait till the 27th again. Fair anuf about it being a independent site.. Jus thought if it was advertised it would stop all the relevent quetions to this blog but cheers for all the info.. Much apriciated :)
Dave Lindsay
Wednesday 13 June 2012 5:39PM
Micky: Generally speaking, most people shouldn't need a booster at such close proximity to the transmitter. I say generally speaking because I don't know whether there are local obstructions.

This was true before switchover when a set-top aerial may well have been sensitive enough at your location.

The main reason I would expect you to be using a booster is so as to distribute the signal to different outlets, although even then you may well have sufficient signal to split it.

As a matter of principle, I suggest that you only use a booster if it doesn't work without it and not the other way around. With digital reception, too high a signal level gives the same sort of effect as too little signal. That is the signal strength gets lower and when it is really high, the receiver becomes overwhelmed and shows "no signal".

So long as the quality is good at all times (no break-up) then you have the best picture you can get. If the strength is at 75% (for example) with good quality, then there is nothing to be gain from trying to push for 100% strength; only quality to be lost.

I'm not familiar with the Humaxes but I do know that some receivers have in-built boosters. Make sure that this is set to off.

If, having removed the booster, you find that C48 is still unavailable, then the solution "may" be attenuation, as I suggested above.

A set-top aerial should pick up less signal than your roof-top or fixed aerial (if you're using one). Or try a piece of wire about 12 to 18 inches long inserted into the inner part of the aerial socket. These may be temporary fixes to restore Quest etc until 27th, if nothing better can be found.
Richard Kernick
Wednesday 13 June 2012 8:06PM
Living in Ridgewood, Uckfield on the heathfield transmitter, re-tuned tonight but still cannot get freeview hd channels.
argyle_mikey
Wednesday 13 June 2012 9:47PM Heathfield
Richard,

Just a thought - try scanning again with a set top aerial. My picture was breaking up using my roof aerial, the signal was just too strong think - but the set top aerial picked up all the channels no problem and all have been clear this evening. You're maybe 3 miles from here...

Mike
jb38
Wednesday 13 June 2012 11:06PM
Richard Kernick: Should you still not be able to receive any HD signals after having tried whats been suggested by argyle_mikey, then come back with the model number of the TV or box you are using and this can be checked out.
Andy
Wednesday 13 June 2012 11:19PM
Hi, after the second round of retuning on 13th June we appear to have lost everything from the Heathfield transmitter on Com 4 - ITV 3 ITV 2 +1 5* 5USA etc. Any idea what's happening (can't miss Justified).
Dave Lindsay
Wednesday 13 June 2012 11:46PM
Andy: Read my posting above to Micky which I made at 3:31PM today!

COM4 remains on low power until 27th of this month.
Andy
Thursday 14 June 2012 1:30PM Eastbourne
Hi Dave, thanks for that, I did read all of the posts but obviously was a bit too dim to take it all in (not very technically minded I'm afraid), so basically I should just wait and retune on or after the 27th? (and watch Justified on catch up)
Dave Lindsay
Thursday 14 June 2012 2:02PM
Andy: Retuning on or after 27th should be expected to restore these channels.

If your set has manual tuning, then manually tune to UHF channel 48 which is what these services are currently being broadcast on.

If you have a booster, then it is probably best removed. This may or may not help with your reception of COM5.

Once the booster is removed, if you got nothing tuning to C48, then try again.

Different sets work differently and have different sensitivities, so it might be worth trying each one (if they allow manual tuning).

As far as signal strength goes, it isn't so important; it is quality that matters. So the objective is NOT to get the strength bar as close to 100% as possible; indeed this could indicate too much signal strength.

For this reason I suggest removing the booster. So long as the quality is excellent, then the picture will be the best will ever be.

Different sets use different scales, so don't go comparing expecting like for like readings with the same aerial.
Keith Myers
Friday 15 June 2012 11:57AM
Before the digital switchover BBC1 hardly ever broke up. Since the switchover it breaks up constantly. I thought the transmission levels were scheduled to be increased following switchover.I have retuned all of my TV's several times. I now have to rely on SKY for BBC1 and ITV when they break up.
Dave Lindsay
Friday 15 June 2012 12:08PM
Keith Myers: Without knowing your location my answer is more speculation than it may have been had I known your location.

Firstly, ensure that BBC One is tuned to Heathfield which is on UHF channel 52 by looking on the signal strength screen.

But there is a possibility that the signal after switchover is too strong, with this manifesting itself as being too weak and/or too poor quality a signal.

See www.ukfree.tv link icon Freeview signals: too much of a good thing is bad for you | ukfree.tv - independent free digital TV advice

In general terms, the closer to the transmitter that you are, the more this could be the case. A booster in particular could be increasing the signal too much.
matty
Friday 15 June 2012 3:21PM
cant get all the channels some are missing says on site cheneels 41,42,44,47,49,52 but i am missing 47.42 why only go 4 out of 6 channels
matty
Friday 15 June 2012 3:27PM
sorry about the rubbish spelling its not just me others to have this problem live in eastbourne
Dave Lindsay
Friday 15 June 2012 3:34PM
matty: Heathfield C47 is BBCB which carries the four HD services (including those of ITV1 and Channel 4), therefore non-HD tuners will be unable to receive it.

A "HD Ready" TV means that it will show HD pictures, but does not have the means to receive them over the air.

"Full HD" means that the TV has a HD resolution of 1080p. Its presence adds no qualification to reception of HD signals over the air.

Where a set has a "Freeview HD" logo on and has DVB-T2 in its specifications, then it will be able to receive C47. Standard definition broadcasts use DVB-T, so if in the spec it only says this, then it won't pick up HD.


C42 shown above is incorrect and I've posted a message to the site owner so it may be corrected. COM4/SDN remains on C48 at low power until 27th June when there will be a retune.

If there is a booster, then it may be able to be removed. It may or may not allow reception of COM4 on C48, you may have to wait until 27th when it will be on C42.
John Baillie
Friday 15 June 2012 3:35PM Oxted
I have a high gain aerial on my roof. I have 3 bits of HD Ready equipment and I have done the retune. None of the sets have any channels between 49 and 60, hence no HD reception. Would appreciate any help thanks, John
Dave Lindsay
Friday 15 June 2012 3:39PM
John Baillie: Click the words "HD Ready" for an explanation.

You've probably bought them thinking that they were "ready" to receive HD when it comes on air. What it means is that they can display HD pictures but don't have the means to receive HD signals off the air.

A separate HD tuner box will be needed for each one I'm afraid.
stuart smith
Friday 15 June 2012 4:39PM

Good afternoon.

I live in Haywards Heath. The switchover has generally gone OK but I have poor signal (quality and strength) on frequency 41.

Any advice appreciated.

Thanks
Dave Lindsay
Friday 15 June 2012 5:01PM
stuart smith: Whereabouts are you in Haywards Heath?

Did you have Freeview reception before switchover? If so, did you get all the channels? If you were missing channels, which ones?

Did you have your aerial replaced with a wideband aerial?

Are you using a communal aerial system such as in a block of flats?


Heathfield formerly used C/D channels (top third of the band) for analogue. C41 is the lowest which makes it Group B (middle third). Consequently some C/D aerials may not function too well whilst others will. If you have a C/D aerial in a poor reception area, then it might need to be replaced.

Contract aerials are the cheapest and C/Ds can have poor gain below their intended frequencies.

If you answer the above questions it might help to home in on whether this is the problem.
Dave H
Saturday 16 June 2012 10:13AM
morning,

I live in Sutton Valence - we take reception from Heathfield (about 20-25 miles away but in direct line of sight from the ridge here). We have a 'main' television with freeview feeding off a rooftop aerial via a booster - the freeview is still fine following the switchover. We also have two other TVs taking a signal via an aerial in the loft, again through a booster. Upto a couple of weeks ago reception was perfect then BBC1 and 2 started to drop out (maybe around the 30th May - not sure if that's relevant?) and then on switchover day we lost pretty much everything...retuned but reception is too poor on nearly all channels (except for the likes of QVC, which is just tremendous...). Can anyone advise whether this is a case of waiting for the 27th before things pick up again please, or might there be something more going on? Thanks for any advice.
Dave Lindsay
Saturday 16 June 2012 11:41AM
Dave H: The fact that you can get QVC but that others are poor suggests that the signal being fed into your TV is too high and overwhelming the tuner.

For a list of services and multiplexes, see here (those with a bullet in the "E" England column):

www.dmol.co.uk link icon DMOL Post-DSO Multiplex Channel Allocations

COM4 remains on low power until 27th June when there will be another retune. All the rest are up to their final power.

The booster should be removed from the roof-top aerial. If an aerial with line of sight for 22 miles to a transmitter at 20kW won't feed a single TV without any amplification, then there's something wrong. I suggest that it is unnecessary to have such a setup now.

If the booster connected to the loft aerial also acts as a splitter (it has two outputs), then it probably needs turning down. You may find that it can be removed and replaced with an unpowered splitter. Indeed, you "may" even be able to run all three from the same aerial with an unpowered splitter.

See www.ukfree.tv link icon ukfree.tv - independent free digital TV advice

See the website of Aerials and TV in Sheffield for lots of information as well as an online shop:

www.aerialsandtv.com link icon Television Aerial Boosters / Amplifiers, Splitters, Diplexers & Triplexers

If you choose to run all off one aerial, then you could leave the other as a reserve. If the cable from the roof-top aerial were to run into the loft, then you could easily swap them (the feed to the main TV would obviously need routing from the loft).

It's best to use threaded F-connectors where connections are generally perminant, such as in lofts, instead of using coax plugs.

With F-connectors you can then swap aerials using a small spanner (although you could use coax connectors if that's what's on your distribution amp).


Obviously you may find that having completed these changes, you are unable to receive COM4.

Digital reception signal strength is about getting somewhere between upper and lower thresholds. So long as you are above the lower threshold for a receiver to resolve a picture, then the picture will be as good as it will ever be, providing that quality is excellent. If you go above the upper threshold then you are potentially overloading your tuner with too much signal.

This is why I say that the booster on the roof-top aerial can be removed as doing so wouldn't impact on the picture, unless it put it below the lower threshold, and as I say, at 22 miles if it does then there's something wrong.
Dave Lindsay
Saturday 16 June 2012 11:46AM
Dave H: One further thing. It's always worth checking that a receiver has tuned to the desired transmitter and that you aren't looking at the output of another transmitter.

For Heathfield they are:

PSB1=C52
PSB2=C49
PSB3=C47 (HD mux)
COM4=C48 (to move to C42 on 27th June)
COM5=C44
COM6=C41

The information at the top of this page which says that COM4 is now on C42+ at 20kW is incorrect.

Check the signal strength screen whilst on one service on each of these multiplexes. The first one on each are BBC One, ITV1, BBC One HD, ITV3, Pick TV and Yesterday. (Refer to the DMOL page of multiplexes I gave you.).
Dave H
Saturday 16 June 2012 12:07PM
Dave - many thanks for your very detailed feedback...I'll check that we're tuning to the right channels for Heathfield (although I'm pretty sure we are) then remove the boosters and see how we get on. Thanks again.
stuart smith
Saturday 16 June 2012 1:12PM

FAO Dave Lindsay.

Thanks for the reply Dave. I live in Trevelyan Place, heath Road. It's a development of flats built by Barratt 2000-01.

Prior to switchover, yes I had all freeview channels with no recpetion problems.

I don't think we've had the aerial replaced.

Yes, it's communal (ie. flats).

I look forward to your response.

Cheers
Stuart

Dave Lindsay
Saturday 16 June 2012 2:34PM
stuart smith: Communal aerial systems are sometimes filtered to only allow channels that are used through (or only allow group(s) of channels through).

Look at the table above, under the heading "Transmission frequencies". Accepting that there is an error which says that SDN is currently on 42+ when it is on 48. On 27th it will move to C42.

You will note that prior to switchover, with the exception of 29 and 34, the lowest channel was 47.

A filter that cuts off at one channel won't have an absolute cut-off where one channel gets through unscathed and the other gets attenuated completely. It may reduce a neighbouring channel a bit. So perhaps up to C39 or C40 is filtered which is why 41 is not good.

You "may" see some affect on 42 when it comes on air, if it is the aerial system that is the cause of the problem, and if it hasn't been rectified by then.


You need to establish, as firmly as you can, that the problem lies with the aerial system and not your equipment. If you have more than one TV or box, then try each in turn. When trying the TV, connect the aerial lead from the wall directly to the TV and not via a box, so as to discount the box as being the source of the problem.

On each receiver, assess the signal strength of each multiplex and compare, perhaps writing each down. Different receivers have different scales and tolerances, so don't compare a single multiplex between receivers; only compare all multiplexes on each receiver. See if 41 is down relative to the other muxes with all receivers. Obviously 48 is expected to be lower then the others.
Keith Myers
Saturday 16 June 2012 2:58PM
Message to Dave Lindsay from Keith Myers. Thanks for your reply. My location is RH2 (Reigate). We are the wrong side of the Hill to receive pictures from the Reigate transmitter hence we use Heathfield. As I said good reception before the switchover poor afterwards (BBC and ITV).
Dave H
Saturday 16 June 2012 4:24PM
Just to sign off on my string for the benefit of anyone in the same position as me - Dave; you were absolutely right...the booster was the problem and all channels are now fine (including QVC, but then you can't have everything). Thanks again for your help.
Dave Lindsay
Saturday 16 June 2012 6:04PM
Keith Myres: If I am right in suspecting that you are served by a communal aerial, then I suggest that the problem might be that its amplifier needs turning down because it is boosting the signal too much.

This could be the case because the signal going into the aerial is now stronger than it was and hence the signal coming out from the outputs must be so as well. This could be above the level that receivers are built to accept and therefore the cause of your problem.
Dave Lindsay
Saturday 16 June 2012 6:05PM
Dave H: Good to hear you got it fixed, and a simple fix at that.
stuart smith
Saturday 16 June 2012 8:08PM
stuart smith: 41 is the only frequency that is suffering from poor signal strenght and quality. I have restested each piece of equipment individually. Results are consistent.

Thanks
Dave Lindsay
Saturday 16 June 2012 8:37PM
stuart smith: This suggests that it is a problem with the aerial system and that it needs adjustment following switchover.

It may be helpful if you can find any neighbours with the same problem.
Denise Hunter
Saturday 16 June 2012 9:21PM Eastbourne
Freeview seems to be broadcast over channels 21-68.

I can't get ITV 3 (channel 10)despite retuning automatically and unsucessfully trying to install the channel manually.

What is Channel 10 (ITV 3) equivalant to in the spectrum between 21-68. I would love to receive ITV 3.

Am on the Heathfield Transmitter postcode BN23 5TG.



Please post a question, answer or commentIf you have Freeview reception problems before posting a question your must first do this Freeview reset procedure then see: Freeview reception has changed, Single frequency interference, and Freeview intermittent interference.

If you have no satellite signal, see Sky Digibox says 'No Signal' or 'Technical fault'

If you have other problems, please provide a full (not partial) postcode (or preferably enter it in box at the top right) and indicate where if aerial is on the roof, in the loft or elsewhere.

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