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Full Freeview on the Tacolneston (Norfolk, England) transmitter

52.518,1.139 or 52°31'6"N 1°8'22"E

NR16 1DW

4G at 800MHz (at800) Freeview reception issues

Tests now show that SOME households that use masthead amplifiers (and some communal aerial systems) AND are in poor signal areas AND that are very close to a 4G phone mast MAY have their Freeview service disturbed: C59: D3+4
See Expecting 4G interference? Tests now show that you have a one in 300 chance.

Are there any planned engineering works or unexpected transmitter faults on the Tacolneston (Norfolk, England) mast?

TACOLNESTON transmitter - Freeview: HD Digital TV Weak Signal from 15:04 yesterday to 15:20 yesterday, HD Digital TV Weak Signal from 12:12 yesterday to 14:20 yesterday.

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The symbol shows the location of the Tacolneston (Norfolk, England) transmitter which serves 330,000 homes.

Other maps:

Anglia (East micro region)

Is the transmitter output the same in all directions?

Radiation patterns withheld

What do the colours on the map mean?

The bright green areas shown where the signal from this transmitter is strong, dark green areas are poorer signals. Those parts shown in yellow may have interference on the same frequency from other masts.

List by multiplex|List by channel number|List by channel name|See terrain plot

Which Freeview channels does the Tacolneston transmitter broadcast?

If you have any kind of Freeview fault, follow this Freeview reset procedure first.

Digital television services are broadcast on a multiplexes (or Mux) where many stations occupy a single broadcast frequency, as shown below.

Mux	Aerial position	Frequency	Height	Mode	Watts
PSB1 BBCA	horizontal max	C55- (745.8MHz)	263m	64QAM 8K 2/3 24.1Mb/s DVB-T MPEG2	100,000W
	1 BBC One East, 2 BBC Two England, 7 BBC Three, 9 BBC Four, 70 CBBC Channel, 71 CBeebies, 80 BBC News, 81 BBC Parliament, 301 BBC Red Button 1, plus 12 others
PSB2 D3+4	horizontal max	C59- (777.8MHz)	263m	64QAM 8K 2/3 24.1Mb/s DVB-T MPEG2	100,000W
	3 ITV (Anglia (East micro region)), 4 Channel 4 South ads, 5 Channel 5 Part Network ads, 6 ITV 2, 13 Channel 4+1 South ads, 14 More 4, 28 E4, 33 ITV +1 (Anglia east),
PSB3 BBCB	horizontal max	C50 (706.0MHz)	263m	256QAM 32KE 2/3 40.2Mb/s DVB-T2 MPEG4	100,000W
	101 BBC One HD (England no regional news), 102 BBC Two HD (England), 103 ITV HD (ITV Meridian Southampton), 104 Channel 4 HD South ads, 303 BBC Red Button HD, plus 1 others 232 The Space,
COM4 SDN	horizontal max	C42 (642.0MHz)	263m	64QAM 8K 3/4 27.1Mb/s DVB-T MPEG2	100,000W
	10 ITV 3, 20 G.O.L.D. (not free), 25 Dave ja vu, 26 Home (not free), 27 ITV 2 +1, 30 5, 31 5USA, 34 ESPN UK (not free*), 38 Quest, 39 The Zone, 44 Channel 5 +1, 72 CITV, plus 21 others
COM5 ArqA	horizontal max	C45 (666.0MHz)	246m	64QAM 8K 3/4 27.1Mb/s DVB-T MPEG2	100,000W
	11 PICK TV, 12 Dave, 17 Really, 29 E4+1, 32 Movie Mix, 46 Challenge, 48 Food Network, 82 Sky News, 87 Community Channel, 302 BBC Red Button 2, plus 9 others
COM6 ArqB	horizontal max	C39+ (618.2MHz)	246m	64QAM 8K 3/4 27.1Mb/s DVB-T MPEG2	100,000W
	15 Film 4, 18 4Music, 19 Yesterday, 21 VIVA, 24 ITV 4, 41 Sky Sports 1 (not free), 42 Sky Sports 2 (not free), 47 4seven, 83 Al Jazeera English, 85 RT English , plus 22 others

Which BBC and ITV regional news can I watch from the Tacolneston transmitter?

BBC Look East (East) 0.8m homes 3.2%
from Norwich NR2 1BH, 16km northeast
to BBC East region - 27 masts.
70% of BBC East (East) and BBC East (West) is shared output

ITV Anglia News 0.8m homes 3.2%
from NORWICH NR1 3JG, 16km northeast
to ITV Anglia (East) region - 26 masts.
All of lunch, weekend and 80% evening news is shared with Anglia (West)

Are there any self-help relays?

Gt Yarmouth	Transposer	1 km S town centre	30 homes
Lowestoft (2)	Transposer	Rotterdam Rd	125 homes

How will the Tacolneston (Norfolk, England) transmission frequencies change over time?

	years	1950s~85	1984-97	1997-98	1998-2011	2011-13	1/5/13-	2013-18	2019-
	aerial group	VHF	C/D E	C/D E	C/D E	E	E	W	K
	C3	BBCtv
	C22								SDN
	C25								ArqA
	C28								ArqB
600	C31							com7
	C37							com8
	C39						ArqB	ArqB
	C40								BBCB
	C42					SDN	SDN	SDN
	C43								D3+4
	C45					ArqA	ArqA	ArqA
	C46								BBCA
700	C50						BBCB	BBCB
	C52			C5	C5
	C53				+A
	C55		BBC2	BBC2	BBC2	-BBCA	-BBCA	-BBCA
	C57							local
	C59		ITV	ITV	ITV	-D3+4	-D3+4	-D3+4
	C60				2
800	C62		BBC1	BBC1	BBC1	BBCB
	C63				1
	C64				D
	C65		C4	C4	C4
	C66				-B
	C68				C

orange background for multiplexes names more

green background for transmission frequencies

lilac background for power levels in watts

800MHz band: 4G mobile to start in 2013

700MHz band: possible 4G in 2019 more

600MHz band: new or moved digital TV services more

Notes: + and - denote 166kHz offset; aerial group are shown as A B C/D E K W
Italics for analogue, digital switchover was Wednesdays 9th November and 23rd November 2011.

Ofcom have projected that a local television service for Norwich could use an Interleaved Frequency on the Tacolneston transmitter using C57
COM7, COM8 projected for 2013-16. COM7 and COM8 to operate as Sudbury, Tacolneston SFN.

How do the old analogue and currrent digital signal levels compare?

Analogue 1-4	250kW
SDN, ARQA, ARQB, com7, com8, BBCA, D3+4, BBCB	(-4dB) 100kW
Mux 1, Mux 2	(-14dB) 10kW
Mux A, Mux B, Mux C, Mux D	(-17dB) 5kW
Analogue 5	(-18dB) 4kW

Which companies have run the Channel 3 services in the Tacolneston transmitter area

Oct 1959-Feb 2004	Anglia Television
Feb 2004-Dec 2014	ITV plc

Feb 1983-Dec 1992	TV-am•
Jan 1993-Sep 2010	GMTV•
Sep 2010-Dec 2014	ITV Daybreak•

• Breakfast ◊ Weekends ♦ Friday night and weekends † Weekdays only. Tacolneston was not an original Channel 3 VHF 405-line mast: the historical information shown is the details of the company responsible for the transmitter when it began transmitting Channel 3.

Your comments: most recent posts are at the bottom

First comments Earlier comments ◊ Later comments Latest comments

Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

Briantist
Thursday 18 August 2011 5:30PM

Mike: You too might just need to look for Single frequency interference | ukfree.tv - independent free digital TV advice .

37,268 posts platinum

Jg
Thursday 18 August 2011 9:04PM Norwich

Since the retune yesterday, anglia at channel 3 breaks up all the time....has never done before!
However, Anglia has appeared also at channel 804 and is fine. The other main channels are duplicated around there as well.
I live at NR1 4HP.#
What's happening?

2 posts

Jon
Thursday 18 August 2011 10:50PM

i've had no sky news or pick tv since today, 18th August.i've done factory reset retune etc but sky news is not found.my signal is from Tacolneston.please help!

2 posts

Briantist
Friday 19 August 2011 8:47AM

Jon: First try this - My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong | ukfree.tv - independent free digital TV advice and if that doesn't fix it, see Single frequency interference | ukfree.tv - independent free digital TV advice .

37,275 posts platinum

mike
Friday 19 August 2011 10:38AM

Thanks for the reply Briantist I have not changed anything but Ch66 now appears to have much more stability. This morning I now have a signal quality of 9 to 10 mostly 10, rather than than 3 to 4. All other channels are fine with a stable reception.

16 posts

Briantist
Friday 19 August 2011 2:19PM

mike: That's good news, I hope that it stays that way.

37,275 posts platinum

Briantist
Friday 19 August 2011 2:31PM

Jg: Please do this My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong | ukfree.tv - independent free digital TV advice .

37,275 posts platinum

Jon
Saturday 20 August 2011 12:23PM

Briantist,thanks for your reply.
Things much better now,I've got
Sky News ok.I think the cause of problem
is poor signal on Ch 68 now,hence the problems with Sky news and Pick TV etc.
Hope this will be better after November,

2 posts

Mike Kew
Monday 22 August 2011 11:37AM Thetford

I am still trying to get Sky news. I have tried everything.
Manual tune, reset etc. Yet I retuned a friends TV only two miles away and Sky news appeared! Mike

5 posts

JS Allen
Monday 22 August 2011 4:25PM

I was unable to get Sky News after re-tuning our tvs. However, after removing and checking all the coax connections, re-tuned and have now got Sky News.

4 posts

JS Allen
Monday 22 August 2011 4:25PM

I was unable to get Sky News after re-tuning our tvs. However, after removing and checking all the coax connections, re-tuned and have now got Sky News.

4 posts

Jay
Monday 22 August 2011 8:16PM

As of the resent retune we have been unable to get any of MUX C, we have tried countless retunes etc to no avail. we have a Sony Bravia, could it be a TV problem, transmitter problem or due to engineering works.

Regards
Jay

1 post

Briantist
Tuesday 23 August 2011 8:03AM

Jay: Please see Single frequency interference | ukfree.tv - independent free digital TV advice for help.

37,275 posts platinum

wedge
Tuesday 23 August 2011 8:08AM Norwich

23 August 2011 8.00am.
No signal for either digital or analogue.

Previous day factory reset worked without a problem but there has been no signal for the past 30 minutes.

1 post

Briantist
Tuesday 23 August 2011 8:19AM

wedge: There is no problms reported at Tacolneston by the live BBC system, but if it was 8am exactly then this might be part of the "TV (digital) Liable to interruption".

37,275 posts platinum

jak
Tuesday 23 August 2011 2:03PM Lowestoft

New aerial on gable wall. Lose BBC channels on both tvs. Reset on 17 Aug went fine. Seems if it rains I lose BBC channels, analogue keeps going! Help please.

4 posts

jak
Tuesday 23 August 2011 2:10PM Lowestoft

How weird. As I sent previous post, freeview BBC came back. Still missing picktv, yesterday etc I don't understand!

4 posts

jak
Tuesday 23 August 2011 2:36PM Lowestoft

Ok. Last post folks. Tv direct from aerial still missing BBC channels plus sky news, film4 etc. Tv connected thru booster & dvd recorder had BBC1 & 2 but still no film4, yesterday etc. Hard to work out what's going on. Any advice please?

4 posts

Mike Dimmick
Tuesday 23 August 2011 3:03PM

jak: The most likely explanation for problems when it rains is that rainwater is getting into the system somewhere, which changes the performance of the cables, increasing the amount of signal lost along the cable. Higher frequencies are affected worse than lower ones - mux 1 and D are the highest frequencies carrying digital channels.

If Channel 4 analogue appears more 'snowy' when it rains, or you have more problems with Teletext, then this is most likely the problem.

Water could either be getting into a junction box or an external amplifier, the connection point on the aerial, or through the insulation of the cable itself. All junction boxes should be fitted with the lid and cable entry points on the underside, so that water is less likely to enter and can drain out. The edges of the cover should be sealed, as should all cable entry points. Any unused connections should be sealed up.

Cables should be secured at regular intervals as they travel over brickwork and tiles - if the cable can move, the insulation will be abraded by rubbing against this, and that can let water in. Cables that are on a sunny wall will lose their flexibility and go brittle, with prolonged exposure to ultra-violet light. If the cables haven't been renewed for more than 10 years, it may be worth doing this anyway.

Eventually the aerial itself will become damaged with exposure to weather - check that it appears to be intact.

The increased power levels after switchover will probably mean that the problem goes away for a while, but depending on the type of cable, it may be possible for water to run down the inside of the cable and damage your TV or set-top box.

There is a natural variation of signal levels - the amount of signal lost as it goes from the transmitter to you increases and decreases - so if the average levels are marginal, channels will come and go.

A well-functioning set-up at your distance from the transmitter should really have near-perfect analogue reception, so if it isn't, it may be worth getting it sorted out now.

2,447 posts platinum

jak
Tuesday 23 August 2011 3:25PM Lowestoft

Thanks Mike. Aerial & all cables new. Analogue reception usually excellent. Only worsen at same time as I lose digital channels. Rain does seem to be the common factor here so I'll prob get someone out to check everything - again. Thanks for yr time.

4 posts

Transmitter engineering
Tuesday 23 August 2011 9:35PM

TACOLNESTON transmitter - Analogue BBC ONE Off Air; DSO related from 00:42 today to 05:25 today BBC TWO Off Air; DSO related from 00:17 today to 05:25 today [BBC] Over the next week Tacolneston main transmitter: TV (analogue) Liable to interruption, TV (digital) working normally, Radio (analogue) Possible weak signal, Radio (digital) working normally. [DUK]

54,858 posts platinum

Transmitter engineering
Tuesday 23 August 2011 9:35PM

54,858 posts platinum

Spencer Allen
Tuesday 23 August 2011 11:19PM

It seems that the problem with not getting Sky News and other channels on the digital multiplex C61, is actually due to below average power (or not transmitting at all)and is intermittent in Market Weston, Suffolk. Hopefully this transmitter will be up and running with full power soon.

4 posts

Transmitter engineering
Wednesday 24 August 2011 4:36AM

TACOLNESTON transmitter - Analogue BBC ONE Off Air; DSO related from 00:42 yesterday to 05:25 yesterday BBC TWO Off Air; DSO related from 00:17 yesterday to 05:25 yesterday [BBC] Over the next week Tacolneston main transmitter: TV (analogue) Liable to interruption, TV (digital) working normally, Radio (analogue) Possible weak signal, Radio (digital) working normally. [DUK]

54,858 posts platinum

Transmitter engineering
Wednesday 24 August 2011 4:36AM

54,858 posts platinum

Briantist
Wednesday 24 August 2011 6:17PM

Spencer Allen: Yes, on Wednesday 23rd November 2011.

37,275 posts platinum

Kevin Mitchelson
Thursday 25 August 2011 12:32AM Wymondham

nr18 0sw

Just had a new aerial fitted to outside of house - today

Two leads from it - one to Humax Digi Box - working fine

One to Bush Ditigal Recorder - all stations received except for epg information on ITV1, ITV2 More 4 etc etc - seems to be a group

The information is not missing on the Humax just the Bush - have done a factory reset and still missing

Any ideas please?

2 posts

Transmitter engineering
Thursday 25 August 2011 4:30AM

TACOLNESTON transmitter - Analogue BBC ONE Off Air; DSO related from 00:42 on 23 Aug to 05:25 on 23 Aug BBC TWO Off Air; DSO related from 00:17 on 23 Aug to 05:25 on 23 Aug [BBC] Over the next week Tacolneston main transmitter: TV (analogue) Liable to interruption, TV (digital) working normally, Radio (analogue) Possible weak signal, Radio (digital) working normally. [DUK]

54,858 posts platinum

Transmitter engineering
Thursday 25 August 2011 4:30AM

54,858 posts platinum

Briantist
Thursday 25 August 2011 8:37AM

Kevin Mitchelson: You should try My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong | ukfree.tv - independent free digital TV advice .

37,275 posts platinum

Mike Dimmick
Thursday 25 August 2011 2:38PM

Kevin Mitchelson: If you just had a new aerial fitted, why are you asking us and not whoever erected it for you?

The most likely explanation at that postcode is too much signal - get the installer to fit a smaller aerial!

2,447 posts platinum

KMJ,Derby
Thursday 25 August 2011 5:42PM

Kevin Mitchelson: Check that you have tuned to signals from Tacolneston on all muxes. It is possible that signals from Sudbury or Rouncefall have been received and the mix of 2k and 8k channels is confusing the EPG. Are there any channels in the 800s of the channel list which give EPG information?

1,477 posts gold

Kevin Mitchelson
Thursday 25 August 2011 9:17PM

KMJ Derby

Thank you for your reply - they are there!!!!

The channels with missing EPG are also listed in the 800's - have retuned again and again so not going to get them in the usual place but can live with them in 800's

Brilliant - thanks - solved!!!

2 posts

Transmitter engineering
Tuesday 30 August 2011 10:38AM

TACOLNESTON transmitter - Analogue BBC ONE Off Air; DSO related from 00:42 on 23 Aug to 05:25 on 23 Aug BBC TWO Off Air; DSO related from 00:17 on 23 Aug to 05:25 on 23 Aug [BBC] Over the next week Tacolneston main transmitter: TV (analogue) working normally, TV (digital) working normally, Radio (analogue) Possible weak signal, Radio (digital) working normally. [DUK]

54,858 posts platinum

Transmitter engineering
Tuesday 30 August 2011 10:38AM

TACOLNESTON transmitter - Analogue BBC ONE Off Air; DSO related from 00:42 on 23 Aug to 05:25 on 23 Aug BBC TWO Off Air; DSO related from 00:17 on 23 Aug to 05:25 on 23 Aug [BBC] Over the next week Tacolneston main transmitter: TV (analogue) working normally, TV (digital) working normally, Radio (analogue) Possible weak signal, Radio (digital) working normally. [DUK]

54,858 posts platinum

m e perry
Wednesday 31 August 2011 9:17PM

if you retune your digi box without the aerial lead in, when you get to channel 51 put your aerial lead in, that should sort out all your problems

1 post

david faulkner
Monday 5 September 2011 11:37PM

Question on aerial boosters post switch over

Served from Tacolneston (just !) I have a Televes DAT45 with MRD amplifier built in which feeds into a 4 way distribution amplifier.
F/V signal strength is around 75% and (according to the TV & F/V boxes) 100% error free, indeed we can pick up all the available channels whereas prior to F/V we couldn't really get a good channel 5 pic at all.
I am assuming that post switchover I will have to reduce the gain of the distribution amp or fit an attenuator on the Televes aerial output so a) what is the recommended procedure and b) what happens if I don't ?
On analog TV I recall that the picture would have black bars if the signal was to strong.

thanks

27 posts

jb38
Tuesday 6 September 2011 7:44AM

david faulkner: Put in basic terms, if the tuner in whatever Freeview device you are using is overloaded it will either totally block reception altogether by swamping of its input circuitry, or if the signal is slightly over the top in power is very likely cause erratic reception in the same way as can be experienced when a signal is being received that is just hovering above the reception threshold of the equipment being used, in other words the picture breaking up or disappearing at random as the signal level being received fluctuates slightly.

Needless to say this can vary between different brands of equipment because the varying sensitivity levels of the tuners being used, but in cases of excessively strong RF signal overloading a whole range of odd symptoms can be experienced.

4,694 posts platinum

Terry
Friday 9 September 2011 11:10AM

I am using the RF OUT connection on my Sky Box to carry signal to another television which has a freeview box connected to it. The Freeview reception is fine, the Sky Channel signal shown on the the remote television is now pretty poor. Is the strong freeview signal interfering with the sky channel? Is there anything I can do to correct this? Will it get worse when our transmitter is switched over to digital in November?

2 posts

Briantist
Saturday 10 September 2011 9:09AM

Terry: Please see How do I change the RF output channel on a Sky Digibox? | ukfree.tv - independent free digital TV advice .

37,275 posts platinum

Terry
Saturday 10 September 2011 12:40PM

Briantist

Many thanks for the reference. I have changed the RF output on my Sky HD box and now have a perfect picture on my remote TV once more

2 posts

Lee Donaghy
Saturday 10 September 2011 1:55PM

Moving Mux C to C68 is proving a pain, oh well i'll put up with it until they move them around again in November.

10 posts

Briantist
Saturday 10 September 2011 6:48PM

Terry: I'm pleased to hear that.

37,275 posts platinum

Briantist
Saturday 10 September 2011 10:48PM

Lee Donaghy: And BBCB will have to move again because C62 is going to be used for 4G mobile phones...

37,275 posts platinum

Transmitter engineering
Monday 12 September 2011 5:31PM

TACOLNESTON transmitter - Analogue BBC TWO Weak Signal from 16:39 today to 16:42 today [BBC] Over the next week Tacolneston main transmitter: TV (analogue) working normally, TV (digital) working normally, Radio (analogue) Possible weak signal, Radio (digital) working normally. [DUK]

54,858 posts platinum

Transmitter engineering
Monday 12 September 2011 5:31PM

54,858 posts platinum

Mark Fletcher
Monday 12 September 2011 11:15PM Halifax

Sorry to break the bad news folks,but after the final stage switchover for Tacolneston transmitter viewers,from Wednesday 23 November 2011 onwards,the current Group C/D aerials (ch's 48-68) for Tacolneston will probably need changing to preferably a Group E type aerial (ch's 35-68),as on the above date 2 of the 6 frequencies,SDN on ch 42 and ArqA on ch 45 will be out of the Group C/D range,the other 4 frquencies on ch 50 ArqB,ch 55 BBCA,ch 59 D3+4 and ch 62 BBCB (HD) will remain within Group C/D range.A wideband or Group W aerial can be used as an alternative as these aerials although quite useless for lower frequencies are quite good for higher frequency channels especially in the case of Tacolneston after switchover.

672 posts

Transmitter engineering
Tuesday 13 September 2011 4:34AM

TACOLNESTON transmitter - Analogue BBC TWO Weak Signal from 16:39 yesterday to 16:42 yesterday [BBC] Over the next week Tacolneston main transmitter: TV (analogue) working normally, TV (digital) working normally, Radio (analogue) Possible weak signal, Radio (digital) working normally. [DUK]

54,858 posts platinum

Transmitter engineering
Tuesday 13 September 2011 4:34AM

54,858 posts platinum

Briantist
Tuesday 13 September 2011 8:00AM

Mark Fletcher: Which, to be fair, is the whole point of the coloured lines and stars under "Transmission frequencies: Wednesday 23rd November 2011"

37,275 posts platinum

Transmitter engineering
Wednesday 14 September 2011 4:39AM

TACOLNESTON transmitter - Analogue BBC TWO Weak Signal from 16:39 on 12 Sep to 16:42 on 12 Sep [BBC] Over the next week Tacolneston main transmitter: TV (analogue) working normally, TV (digital) working normally, Radio (analogue) Possible weak signal, Radio (digital) working normally. [DUK]

54,858 posts platinum

Transmitter engineering
Wednesday 14 September 2011 4:39AM

54,858 posts platinum

Please post a question, answer or commentIf you have Freeview reception problems before posting a question your must first do this Freeview reset procedure then see: Freeview reception has changed, Single frequency interference, and Freeview intermittent interference.

If you have no satellite signal, see Sky Digibox says 'No Signal' or 'Technical fault'

If you have other problems, please provide a full (not partial) postcode (or preferably enter it in box at the top right) and indicate where if aerial is on the roof, in the loft or elsewhere.

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