Freeview: Sandy Heath (Central Bedfordshire, England) Full Freeview transmitter
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Full Freeview on the Sandy Heath (Central Bedfordshire, England) transmitter

Google StreetviewGoogle mapBing mapGoogle Earth52.130,-0.242 or 52°7'47"N 0°14'33"WSG19 2NH

4G at 800MHz (at800) Freeview reception issues

When 800MHz 4G mobile broadband services start there will be 1 multiplex in the higher risk range (C21-23, C30, C59-60): C21: BBCB
See How do I know if the 4G broadband will overload my Freeview? and Full UK map of 4G issue areas for details.

This transmitter has no current reported problems

The BBC and Digital UK report there are no faults or engineering work on the Sandy Heath (Central Bedfordshire, England) transmitter. Click to recheck

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The symbol shows the location of the Sandy Heath (Central Bedfordshire, England) transmitter which serves 920,000 homes.

Other maps:Sandy Heath DABSandy Heath AM/FMSandy Heath regionBBC CambridgeAnglia (West micro region)

Radiation patterns

Radiation patterns withheld

Map key

The bright green areas shown where the signal from this transmitter is strong, dark green areas are poorer signals. Those parts shown in yellow may have interference on the same frequency from other masts.


List by multiplex|List by channel number|List by channel name|See terrain plot

Sandy Heath transmitter Freeview broadcasts

If you have any kind of Freeview fault, follow this Freeview reset procedure first.

Digital television services are broadcast on a multiplexes (or Mux) where many stations occupy a single broadcast frequency, as shown below.

MuxAerial positionFrequencyHeightModeWatts
PSB1
BBCA
 horizontal -0.5dB
C27 (522.0MHz)291m64QAM 8K 2/3
24.1Mb/s DVB-T MPEG2		180,000W
Channel icons
1 BBC One Cambridge, 2 BBC Two England, 7 BBC Three, 9 BBC Four, 70 CBBC Channel, 71 CBeebies, 80 BBC News, 81 BBC Parliament, 301 301, plus 12 others

PSB2
D3+4
 horizontal -0.5dB
C24 (498.0MHz)291m64QAM 8K 2/3
24.1Mb/s DVB-T MPEG2		180,000W
Channel icons
3 ITV (Anglia (West micro region)), 4 Channel 4 South ads, 5 Channel 5 Part Network ads, 6 ITV 2, 13 Channel 4+1 South ads, 14 More 4, 28 E4, 33 ITV +1 (Anglia east),

PSB3
BBCB
 horizontal -0.5dB
C21+ (474.2MHz)291m256QAM 32KE 2/3
40.2Mb/s DVB-T2 MPEG4		180,000W
Channel icons
101 BBC One HD (England no regional news), 102 BBC Two HD (England), 103 ITV HD (ITV Meridian Southampton), 104 Channel 4 HD South ads, plus 1 others

COM4
SDN
 horizontal -0.7dB
C51 (714.0MHz)291m64QAM 8K 3/4
27.1Mb/s DVB-T MPEG2		170,000W
Channel icons
10 ITV 3, 20 G.O.L.D. (not free), 25 Dave ja vu, 26 Home (not free), 27 ITV 2 +1, 30 5*, 31 5USA, 34 ESPN UK (not free), 38 Quest, 39 The Zone, 44 Channel 5 +1, 72 CITV, plus 22 others

COM5
ArqA
 horizontal -0.7dB
C52 (722.0MHz)289m64QAM 8K 3/4
27.1Mb/s DVB-T MPEG2		170,000W
Channel icons
11 PICK TV, 12 Dave, 17 Really, 29 E4+1, 32 Movie Mix, 46 Challenge, 48 Food Network, 82 Sky News, 87 Community Channel, plus 9 others

COM6
ArqB
 horizontal -0.7dB
C48 (690.0MHz)289m64QAM 8K 3/4
27.1Mb/s DVB-T MPEG2		170,000W
Channel icons
15 Film 4, 18 4Music, 19 Yesterday, 21 VIVA, 24 ITV 4, 41 Sky Sports 1 (not free), 42 Sky Sports 2 (not free), 47 4seven, 83 Al Jazeera English, 85 RT English , plus 21 others



Regional news from the Sandy Heath transmitter


BBC Look East (West) 1.0m homes 3.7%
from Cambridge CB4 0WZ, 29km east-northeast
to BBC Cambridge region - 4 masts.

ITV Anglia News 1.0m homes 3.7%
from Norwich NR1 3JG, 119km east-northeast
to ITV Anglia (West) region - 5 masts.

How the transmission frequencies change over time

years1965~851984-971997-981998-20112011-132013-182013-18
aerial groupVHFA KKWWWW
C6ITV
C21C4C4C4+BBCB+BBCB+BBCB
C24ITVITVITVD3+4D3+4D3+4
C27BBC2BBC2BBC2BBCABBCABBCA
600C31BBC1BBC1BBC1
C32com7
C34com8
C39C5C5
C40+C
C42-1
C43+Alocal
C45-2
C46+D
C48ArqBArqBArqB
700C51SDNSDNSDN
C52ArqAArqAArqA
800C67B

orange background for multiplexes names moregreen background for transmission frequencieslilac background for power levels in watts800MHz band: 4G mobile to start in 2013700MHz band: possible 4G in 2019 more600MHz band: new or moved digital TV services more
Notes: + and - denote 166kHz offset; aerial group are shown as A B C/D E K W
Italics for analogue, digital switchover was Wednesdays 30th March and 13th April 2011.

  • Ofcom have projected that a local television service for Bedford including Sandy could use an Interleaved Frequency on the Sandy Heath transmitter using C43
  • COM7, COM8 projected for 2013-16.

Comparison of old analogue and current digital signal levels

Analogue 1-4 1000kW
com7, com8(-7dB) 200kW
BBCA, D3+4, BBCB(-7.4dB) 180kW
SDN, ARQA, ARQB(-7.7dB) 170kW
Mux 1*, Mux 2*, Mux A*, Mux B*, Mux C*, Mux D*(-17dB) 20kW
Analogue 5(-20dB) 10kW

History of Channel 3 in the Sandy Heath transmitter area

Oct 1959-Feb 2004Anglia Television
Feb 2004-Dec 2014ITV plc
Feb 1983-Dec 1992TV-am•
Jan 1993-Sep 2010GMTV•
Sep 2010-Dec 2014ITV Daybreak•
• Breakfast ◊ Weekends ♦ Friday night and weekends † Weekdays only.


Your comments: most recent posts are at the bottom

firstFirst comments prevEarlier comments  ◊  Later commentsnext Latest commentslast

Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

Steve P
Friday 15 July 2011 6:45PM
Are neighbours getting the same?

Could your booster have been depowered? Can you power it on/off and see a difference?

Booster would not make weak signals WEAKER though it could feasibly make them noisier so less effective.

But your change seems to fit in with the timings Brian has noted above - as copied here

¶ NOTE: The commercial multiplexes at Sandy Heath will remain on their pre-switchover channels and powers for a period after digital switchover. SDN will then temporarily move to channel 31 (at 20kW ERP) on 31 Aug 2011, before adopting its final allocation of channel 51 on 18th April 2012. Arqiva A will adopt its final allocation of channel 52 on 23 Nov 2011. Arqiva B will temporarily move to channel 67 (at 20kW ERP) at switchover and then it will adopt its final allocation of channel 48 on 14 Sept 2011. NOTE: D3&4 and HD use transitional S1 antenna until 27 June 2012. NOTE: Ofcom have projected that a local television service could use an Interleaved Frequency on the Sandy Heath transmitter using C49. NOTE: Ofcom have projected that a local television service could use an Interleaved Frequency on the Sandy Heath transmitter using C23.

joe
Saturday 16 July 2011 12:18AM
with the booster off there is no picture on any tv 's so the booster is definitely doing its job,

all of our neibours are currently on sky/virgin..

we're just finding it hard to figure out what could be the problem.. we had every channel before switchover and then a few weeks ago 2 of the weaker mux's. decided to gradually drop out (was working at night for a few hours) . leeding us to believe there's a problem with the transmitter?

we can live with it for at least another month but then we'll prob move onto freesat
jb38
Saturday 16 July 2011 8:49AM
joe: I do not think that there is any faults in your system to look for, although I do feel that the Mux's you are having problems with were being received at a level not that terribly far above the reception threshold in the first place, although the levels concerned were possibly of a reasonably stable nature and that's why everything appeared as being OK.

If, and taking with the proverbial pinch of salt, "genuinely" nothing has been altered at the transmitter, then I would say that your reception problem is simply caused by natural seasonally changing atmospheric conditions, something that occurred all the time with analogue transmissions but being relatively unnoticed, except maybe for the picture having slightly more speckles than usual.

Terrestrial digital TV reception with its receiving threshold known as the "digital cliff" effect, is always going to have more people complaining of problems than ever happened with analogue, and especially so where people are in non "line of sight" locations, this no matter at what distance they might be from the transmitter, although the further away the worse it gets, as the greater the distance from the transmitter the more the chances are of it being interfered with for all sorts of reasons.

That being said though, the trade predictions are that Mux A should improve on 31st August when it changes from Ch43 to 31, and this likewise with Mux C on 14th September when it changes from Ch40 to 67.
Briantist
Sunday 17 July 2011 12:09PM
OS1: I would start by removing the booster box from your system, as you probably have a signal overload.

However, you will not get the SDN multiplex until 31 Aug 11 and ARQA on 14 Sep 11. ARQA may be problematic until the first date.
John
Sunday 17 July 2011 10:13PM Ely
Excellent!! No Mux A, C and COMC reception from Sandy Heath again and this time its been going on for 3 weeks now. Just in time to miss the whole of the Tour de France. Don't you just love Freeview? It was all so much better before the great switchover when we only lost one or two channels for a couple of days if the atmospherics were playing up.
Does this mean that I'm going to be without half my channels until the end of August and possibly longer??
Briantist
Sunday 17 July 2011 10:27PM
John: Basically, no. You should have and always have had and will have 100% reception on all multiplexes from Sandy Heath.

I presume your aerial is on the roof?
John
Sunday 24 July 2011 7:25PM Ely
Yes...the aerial is still on the roof (new wideband in mid-2009) and all was fine (apart from the occasional weather-related issue) until we approached the switchover when channels started going missing at irregular intervals....always the same Mux's as are missing now. Everything settled down after the switchover until a few weeks ago when we started to lose channels and nothing has returned since. All other reception is perfect but if A, C and COM6 are all on very low power, I'm not really surprised that we aren't getting them. The question is...why are they on such low power and how long is it going to last?
Martin jeeves
Monday 25 July 2011 9:39AM Newport Pagnell
hi I have just got a freesat box and all is well apart from bbchd ,my system tells me that signal is weak,my sky dish unused for 8 years is the one i am linked up to ,do you think i should get a new one (there is one in the box with the freesat box)am approx 13 miles from sandy thanks for any help
Steve P
Monday 25 July 2011 10:55AM
Martin - If you are using Freesat you are on the wrong page here, as you do not receive from Sandy Heath you receive from the sky satellite.

Your weak signal could be that the dish is not pointed exactly right; that the LNB (thing at focus of dish) is old; or that your cabling is damaged.

You could certainly try the new dish, but it might be worth paying an expert to sort it - for his time, knowledge, experience, and testing kit.
Bob Archer
Thursday 28 July 2011 7:41AM
Sandy heath BBC mux seems to be off the air this morning, but not reported anywhere.
Briantist
Thursday 28 July 2011 8:58AM
Bob Archer: I would check for Single frequency interference | ukfree.tv - independent free digital TV advice .
neil grainger
Friday 29 July 2011 12:08AM Dunmow
Hi, Im moving to dunmow (cm61us/1ds) It's a new build and it's got no aerial. I have not got a clue what aerial to get and if i will get away with putting it in the loft. Also is sandy heath my best transmitter.
Thanks for any help.
Briantist
Friday 29 July 2011 7:44AM
neil grainger: You will need to point your aerial to the Sudbury transmitter at that address, as you will (at least by 27th June 2012) get all the services from that transmitter.

You can use a group B, group E or wideband aerial with Sudbury.

You need to mount the aerial on the roof, not in the loft, if you want a reliable service.

neil grainger
Friday 29 July 2011 8:59AM Dunmow
ok thanks very much for that.
neil grainger
Friday 29 July 2011 9:12AM Dunmow
Sorry forgot to say, what aerial would be best as i dont know the difference?
How much should a good one cost?
Thanks
Briantist
Friday 29 July 2011 9:17AM
neil grainger: You only need a standard rooftop aerial. Also see www.ukfree.tv link icon What price for an aerial installation? | ukfree.tv - independent free digital TV advice .
Mark Hammond
Friday 29 July 2011 10:13AM Luton
I have a rooftop aerial but I don't know if it is wideband or not and whether or not I should get one. It also has a FM loop, I was wondering - does this cause interference?

I receive full PSB1/BBCA + PSB2/D3+4 + PSB3/BBCB and the following good quality channels on COM6/ArqB: Yesterday, Russia Today English, Al Jazeera English.

Also the following COM6/ArqB channels are listed but they are bad quality/ sometimes not working: Film4, 4Music, VIVA, ITV4.

Lastly the following channels appear listed but do not work: DAVE, QVC Beauty, Rocks and Co.

From this site (many thanks) I think I have gathered that there are basically going to be some changes to the service so is it best to wait until 13 Nov 14 Sept before getting a new aerial?

Thanks for any help.
Briantist
Friday 29 July 2011 10:27AM
Mark Hammond: As you can receive signals from the commercial multiplexes, your issue is simply the low power levels that will be raised on the dates listed above.
Mark Hammond
Friday 29 July 2011 10:33AM Luton
Thanks Brian - you have put me out of my misery!
Chris
Monday 1 August 2011 12:55PM
I am a little confused to see tv analogue working normally from Sandy Heath.
Has this not been switched off?
Chris
Steve P
Monday 1 August 2011 1:31PM
I suspect that is a lack of updating here!

Unless you can actually view it on your TV!
Mike Dimmick
Monday 1 August 2011 3:14PM
Chris: Yes, confusingly, Digital UK report a status of 'working normally' for analogue on transmitters that have switched over, in their reports of planned engineering work. Analogue is off, and it's staying off.
neil grainger
Monday 1 August 2011 10:13PM Dunmow
thanks alot Briantist
Steve P
Monday 1 August 2011 11:37PM
LOL - I suppose if ia Tx is supposed to be shut down, and IS shut down; that is normal!
Briantist
Tuesday 2 August 2011 8:14AM
Steve P: I would edit it out, by Digital UK asked me not to change their status reports in any way.
Steve P
Tuesday 2 August 2011 11:38AM
Do they KNOW they are publishing this nonsense?

You could perhaps add an explanatory note?
Briantist
Tuesday 2 August 2011 3:33PM
Steve P: I've put a patch in to change the message to "closed". I hope this is clearer.
Transmitter engineering
Tuesday 2 August 2011 3:54PM
SANDY HEATH transmitter - Over the next week Sandy Heath main transmitter: TV (analogue) closed, TV (digital) Liable to interruption, Radio (analogue) working normally, Radio (digital) working normally. [DUK]
Steve P
Tuesday 2 August 2011 4:47PM
Seems clear enough to me!

Nice one Brian
Briantist
Tuesday 2 August 2011 5:17PM
Steve P: No problem.
Bob Archer
Wednesday 3 August 2011 9:19PM
Just to point out, your info on the MUXs towards the top of the page is incorrect - COM6 is not yet on C48, but still on C67 - until Sept anyway!
Bob
Briantist
Thursday 4 August 2011 9:15AM
Bob Archer: My apologies, this transmitter has a "type 6" switchover, not a "type 3". I have corrected the database.

Thanks for pointing it out.
jason
Thursday 4 August 2011 3:00PM
Hi All

Could you please tell me why sandy heath transmitter on ch21,24,27 is very strong from milton keynes but ch40,43,67 is a lot lower.

Will this change soon.

Many thanks
Mike Dimmick
Thursday 4 August 2011 4:32PM
jason: Because the channels that will eventually be used are still required at other sites. Both the allocated channels and the temporary ones clash with other sites. Moving to full power now would damage other people's reception, either of analogue or of low-power digital services.

In order of what's going to happen:

On 31 August, Mux A will move from C43 to C31, at the same power level, to free C43 for Sutton Coldfield. C31 is released by Waltham on that date.

On 14 September, ArqB moves from C67 to C48, its final frequency, at full final power level. C48 is in use at Oxford before this date. Mux C changes mode, becoming ArqA, and takes over C67 from ArqB, at the same power level.

On 23 November, ArqA moves from C67 to C52, which is currently used by Tacolneston, at full power. This is its final channel.

On 9 May 2012, Mux A changes mode, becoming SDN, and moves to C51 at full power - this is its final location.

On 27 June 2012, the vertical beam tilt - the angle of the main part of the transmission - will be raised. It is currently restricted to the south-west, to protect services at Rowridge. Effectively this will increase power levels for viewers further away from the transmitter.
Transmitter engineering
Thursday 4 August 2011 5:22PM
SANDY HEATH transmitter - Over the next week Sandy Heath main transmitter: no digital TV, TV (digital) Liable to interruption, Radio (analogue) working normally, Radio (digital) working normally. [DUK]
Transmitter engineering
Thursday 4 August 2011 7:08PM
SANDY HEATH transmitter - Over the next week Sandy Heath main transmitter: no analogue TV, TV (digital) Liable to interruption, Radio (analogue) working normally, Radio (digital) working normally. [DUK]
Bob Archer
Friday 5 August 2011 7:06PM
Very informative post Mike, thanks - I was curious about the Vertical beam tilt
Bob
joe
Sunday 7 August 2011 4:53PM
Would the mux magician from Amazon uk be enough to fix my problems from a few pages back? Is suitable for this transmitter? Would there be too much signal being boosted?
mr weet
Sunday 7 August 2011 5:39PM
if the transmitter is down and i cannot get any tv. does that mean i can have a refund on my tv licence as i am not getting what i have paid for?
also digital isnt as good as analogue as if there is a storm there is a problem with signal!
this is not being rude or disrespectful just asking a fairly sensible question.
thankyou
Briantist
Sunday 7 August 2011 5:45PM
mr weet: No refund is due to your TV Licence unless you sell your TV set.

Digital TV more resilient to weather-based faults than analogue.

The current issue are planned engineering work, not faults.
Mike Dimmick
Sunday 7 August 2011 7:20PM
joe: First, check that your box or TV can properly handle 8K mode. If it can't, it may have picked off-beam transmissions from Crystal Palace rather than the desired ones from Sandy Heath, when you retuned at switchover. The signals from Crystal Palace could still be strong enough to pick up, but a lot closer to the 'cliff edge', meaning they come and go. There is a list of some equipment known not to work at www.digitaluk.co.uk link icon http://www.digitaluk.co.u…ment .

At present, Mux C at Sandy Heath is still using its pre-switchover 2K mode. Crystal Palace - which switches next April - is still broadcasting everything in 2K mode.

Some boxes will store the first channels they find when scanning, starting at C21 and working their way up, so it could still store Crystal Palace in preference to Sandy Heath. In this case, usually the other set(s) found is/are stored somewhere else in the programme guide - often at channel 800 and up.

Check the frequencies that the box shows for each channel group at the top of the page - this is often in the tuning menu or in System Status. If it says 25 for BBC One, 22 for ITV1, 28 for BBC Four/CBeebies then it's using Crystal Palace. You should do a full reset with the aerial unplugged, to clear all stored channels, then manually tune on C24 and C27 for BBC and ITV. If the box won't detect anything on those channels, try without the amplifier. If it still won't, it may not be able to handle 8K mode at all.

I would strongly recommend you don't try to change your roof-top aerial yourself. If you do require a high-gain aerial - and the prediction suggests that you won't, once all changes are finally complete (9 May next year, unfortunately) - a grouped aerial will be smaller for the same amount of gain. Those tri-booms are, frankly, overkill for most people.

If it's definitely tuning into Sandy Heath, the problem could easily be that water has got into the cables or outdoor connections - this affects the highest frequencies first and worst. ArqB is way up at C67 at present, and Mux A/SDN is shown as the lowest probability of reliable reception at your postcode, for now.

As you can see, it's not a simple answer, and professional assistance might get the problem sorted out sooner.
mr weet
Sunday 7 August 2011 9:22PM
fair enough, but if you don't ask as they say.
so can i ask how i can watch the tv i require whilst engeneering in progress?
on the railways they have buses in when they have engineering so no backup transmitter?
prehaps they real reason for riot was that there was no tv in tottenham haha...
just joking of course, unfortunately i can't watch the news so i don't know.
Briantist
Monday 8 August 2011 7:28AM
mr weet: Use the "live TV and radio" panel in the right hand column.
MickO
Monday 8 August 2011 9:54PM Milton Keynes
So there will be a need to retune for Sandy Heath...
31 Aug 2011
15 Sep 2011
23 Nov 2011
09 May 2012?
And the final National retune day is?
Oh, and I saw somewhere, but can't find it, at what date do the rest of the Mux's go high power? I get enough RF down the co-ax to split/2 and then split/4, except I'm still having to use an amp for the lower power mux's, as they are borderline.
regards,

Mike Dimmick
Monday 8 August 2011 10:56PM
MickO: There is no final national retune day. You will have to retune from time to time as services come and go from the multiplexes, but those dates are all that are planned in terms of multiplexes moving to different frequencies.

ArqB will move to final channel and final power level on 14 September.

ArqA moves to final channel and final power on 23 November.

SDN moves to its final channel and final power level on 9 May 2012.

The vertical beam tilt on the main antenna carrying the PSB multiplexes will be adjusted, to remove the restriction to the south-west, on 27 June 2012. For people further away from the transmitter, in the south-west of the coverage area, this will increase signal levels, although technically the transmitter power isn't increased and nor is the transmitting aerial's gain.
joe
Wednesday 10 August 2011 3:12AM
Hi mike, the problem is nothing to do with the crystal palce transmitter, we have retuned all four sets multiple times in in the past month and are definitely receiving the signal from sandy heath (cambs & beds) on our sets? .

our aerial is also fairly new ( 3 years Max) , I installed this myself and we got great signal up until around 2/3 months ago, I have also been on the roof & removed the aerial to check for damage and there's no problem with it.

I have purchased some new cable and we will rewire the whole house to see if the cable is the problem..

i'll update you if we don't solve the issue
Mark
Thursday 18 August 2011 8:26AM
We have received a message on one channel saying that we need to restart and re-tune all channels before 31st August. The message does not appear on all channels so I'm wondering if this is incorrect, or that we whether do need to re tune all our TV'S???
We have a new external aerial
Briantist
Thursday 18 August 2011 9:09AM
Mark: Bit hard to say without a full postcode, but if you are getting messages about retuning then you will be using Waltham that completes switchover on 31st August, so you must retune ON that date, not before.
John Fuller
Saturday 20 August 2011 10:50PM Ely
Aerial is on a pole as we live in bungalow.
I have discovered that ARQb will move to final allocation and full strenth on 14/09/2011.
We will see what happens then. Thank you for any help you may offer
rickety
Monday 22 August 2011 6:40PM
I have a newish Panasonic HD TV with Freeview built in and have good reception from Sandy Heath which is near to me (postcode MK45)
I have done your 'Freeview reset procedure' but there are no HD channels listed (channels between 49 and 70 are blank) Is there something I've missed ? This TV also has Freesat and I can get 5 x HD channels via the dish so it's not vital but I am of the 'belts and braces' brigade and I am also curious!
jb38
Monday 22 August 2011 9:38PM
rickety: You could be as near as 12 miles from Sandy Heath, and as such be suffering from signal overloading problems as Panasonic tuners are very sensitive.

You haven't mentioned anything about your aerial, but should you have any type of booster fitted you must remove it, however if you don't, then you will likely have to purchase a simple attenuator to insert between your aerial connection and the TV socket. (attenuators only being a few pounds)

Maybe you could mention what model of Panasonic your TV is?
rickety
Monday 22 August 2011 10:59PM
Thanks for that jb38. I live in a park home so the aerial is only 10 feet off the ground
and is a basic type without any fancy 'spoilers' and has no booster. It hadn't occured to me that the signal might be too strong but I'll plug in a cheap indoor aerial and try a reset as per your procedure. If that's no good I'll get an attenuator. The tv model is TX-L32V10B with Freeview and Freesat built in.



Please post a question, answer or commentIf you have Freeview reception problems before posting a question your must first do this Freeview reset procedure then see: Freeview reception has changed, Single frequency interference, and Freeview intermittent interference.

If you have no satellite signal, see Sky Digibox says 'No Signal' or 'Technical fault'

If you have other problems, please provide a full (not partial) postcode (or preferably enter it in box at the top right) and indicate where if aerial is on the roof, in the loft or elsewhere.

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