Freeview: Hannington (Hampshire, England) full-Freeview transmitter
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Freeview on the Hannington (Hampshire, England) transmitter

Google StreetviewGoogle mapBing mapGoogle Earth51.308,-1.245 or 51°18'28"N 1°14'43"WRG26 5UD

Transmitter fauls and engineering works



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The symbol shows the location of the Hannington transmitter which serves 470,000 homes.

Other maps:Hannington DABHannington AM/FMHannington regionBBC SouthMeridian (Thames Valley micro region)

Radiation patterns

Radiation patterns withheld

Map key

The bright green areas shown where the signal from this transmitter is strong, dark green areas are poorer signals. Those parts shown in yellow may have interference on the same frequency from other masts.

Hannington transmitter Freeview broadcasts

If you have any kind of Freeview fault, follow this Freeview reset procedure first.

Digital television services are broadcast on a multiplexes (or Mux) where many stations occupy a single broadcast frequency, as shown below. The rating shown takes in account the output power level and the various Freeview transmission modes and do not indicate an ongoing fault.

MuxEffective power level, aerial positionRatingModeWatts
PSB1
BBCA
 horizontal
Maximum64QAM 8K 2/3
24.1Mb/s
DVB-T MPEG2		50,000
Channel icons
1 BBC One South, 2 BBC Two England, 7 BBC Three, 9 BBC Four, 70 CBBC Channel, 71 CBeebies, 80 BBC News, 81 BBC Parliament, 301 301, plus 12 others
• as a digital multiplex transmitted on frequency C45 (666.0MHz) from 362m datum.
PSB2
D3+4
 horizontal
Maximum64QAM 8K 2/3
24.1Mb/s
DVB-T MPEG2		50,000
Channel icons
3 ITV (Meridian (Thames Valley micro region)), 4 Channel 4 South ads, 5 Channel 5 Part Network ads, 6 ITV 2, 13 Channel 4+1 South ads, 14 More 4, 28 E4, 33 ITV +1 (Meridian south coast),
• as a digital multiplex transmitted on frequency C42+ (642.2MHz) from 362m datum.
PSB3
BBCB
 horizontal
Maximum256QAM 32KE 2/3
40.2Mb/s
DVB-T2 MPEG4		50,000
Channel icons
101 BBC One HD (England no regional news), 102 BBC Two HD (England), 103 ITV HD (ITV Meridian Southampton), 104 Channel 4 HD South ads, plus 1 others
• as a digital multiplex transmitted on frequency C39 (618.0MHz) from 362m datum.
COM4
SDN
 horizontal
Above average64QAM 8K 3/4
27.1Mb/s
DVB-T MPEG2		25,000
Channel icons
10 ITV 3, 20 G.O.L.D. (not free), 25 Dave ja vu, 26 Home (not free), 27 ITV 2 +1, 30 5*, 31 5USA, 34 ESPN UK (not free), 38 Quest, 39 The Zone, 44 Channel 5 +1, 72 CITV, plus 22 others
• as a digital multiplex transmitted on frequency C41+ (634.2MHz) from 362m datum.
COM5
ArqA
 horizontal
Above average64QAM 8K 3/4
27.1Mb/s
DVB-T MPEG2		25,000
Channel icons
 TV News,  TV Stars, 11 PICK TV, 12 Dave, 17 Really, 29 E4+1, 32 Movie Mix, 46 Challenge, 48 Food Network, 82 Sky News, 87 Community Channel, plus 9 others
• as a digital multiplex transmitted on frequency C44 (658.0MHz) from 359m datum.
COM6
ArqB
 horizontal
Above average64QAM 8K 3/4
27.1Mb/s
DVB-T MPEG2		25,000
Channel icons
15 Film 4, 18 4Music, 19 Yesterday, 21 VIVA, 24 ITV 4, 41 Sky Sports 1 (not free), 42 Sky Sports 2 (not free), 47 4seven, 83 Al Jazeera English, 85 RT English , plus 21 others
• as a digital multiplex transmitted on frequency C47 (682.0MHz) from 359m datum.


Regional news from the Hannington transmitter


BBC South Today 1.3m homes 4.9%
from Southampton SO14 7PU, 46km south-southwest
to BBC South region - 39 masts.

ITV Meridian News 0.5m homes 1.8%
from Whiteley PO15 7AD, 48km south
to ITV Meridian (Thames Valley) region - 9 masts.

How the transmission frequencies change over time

years1984-971997-981998-20122012-132013-182013-18
aerial groupEEEB E KB E KW
600C32com7
C34com8
C35C5C5
C39BBC1BBC1BBC1BBCBBBCBBBCB
C40+A
C41+D+SDN+SDN+SDN
C42ITVITVITV+D3+4+D3+4+D3+4
C43+2
C44+CArqAArqAArqA
C45BBC2BBC2BBC2BBCABBCABBCA
C46+B
C47ArqBArqBArqB
700C501
C51local
800C66C4C4C4

orange background for multiplexes names moregreen background for transmission frequencieslilac background for power levels in watts800MHz band: 4G mobile to start in 2013700MHz band: possible 4G in 2019 more600MHz band: new or moved digital TV services more
Notes: + and - denote 166kHz offset; aerial group are shown as A B C/D E K W
Italics for analogue, digital switchover was Wednesdays 8th February and 22nd February 2012.

  • Ofcom have projected that a local television service for Reading could use an Interleaved Frequency on the Hannington transmitter using C51
  • Ofcom have projected that a local television service for Basingstoke could use an Interleaved Frequency on the Hannington transmitter using C51
  • COM7, COM8 projected for 2013-16. COM9 UK-wide SFN

Comparison of old analogue and current digital signal levels

Analogue 1-4 250kW
Analogue 5(-6.2dB) 60kW
com7, com8, BBCA, D3+4, BBCB(-7dB) 50kW
SDN, ARQA, ARQB(-10dB) 25kW
Mux 1*, Mux 2*, Mux A*, Mux B*(-11dB) 20kW
Mux C*, Mux D*(-14dB) 10kW

History of Channel 3 in the Hannington transmitter area

Aug 1958-Jan 1992Southern Television
Jan 1982-Dec 1992Television South (TVS)
Jan 1993-Dec 2006Meridian
Dec 2006-Feb 2009ITV Thames Valley
Feb 2009-Dec 2014ITV plc
• Breakfast ◊ Weekends ♦ Friday night and weekends † Weekdays only. Hannington was not an original Channel 3 VHF 405-line mast: the historical information shown is the details of the company responsible for the transmitter when it began transmitting Channel 3.


Your comments: most recent posts are at the bottom

firstFirst comments prevEarlier comments  ◊  Later commentsnext Latest commentslast

Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

Mike Dimmick
Wednesday 4 April 2012 11:23AM
Tony: This is all governed by trying not to interfere with the Guildford transmitter. The old digital aerials at Hannington only fire to the west, north and south (actually a little to the west of north and south), because most of the digital services were assigned the same channel as a Guildford analogue service and therefore would destroy Guildford analogue, for some viewers, if allowed to fire to the east.

All the COMs are broadcasting at a maximum 25 kW in some direction. Just not your direction.

Last night, as part of the first part of switchover, Guildford low-power Mux 1 was switched off. This allowed low-power Mux 2, previously on C44, to move to Mux 1's old channel C49, to clear C44 for Hannington's use. C44 at Hannington is ArqA - this transmission has now moved to the omnidirectional antenna at the top of the mast, so you should now be able to receive it.

The assignment of which service got which frequency did change a few times over the years - but it's definitely ArqA on C44, not SDN, which remains (with ArqB) on the restricted antenna until 18 April.
Tony
Wednesday 4 April 2012 11:39AM Farnborough

thanks the update.

CHANNEL 44 Working ok.

CHANNEL 41 Sometimes a poor signel then Medium shows most times nothing

Tony
sharon
Wednesday 4 April 2012 2:01PM
with the switch over my television keeps saying retune and i have but it keeps popping up i need help
Malcolm H
Wednesday 4 April 2012 3:07PM Hook
Hannington reception problems finally cured by Crystal Palace DSO:

Since Hannington DSO I have suffered from continuous multiple channel pixellation and audio interference. Following this morning's Crystal Palace DSO and a re-tune I can, at last, receive stable Freeview inc BBC South and ITV Meridian. I simply re-tuned without doing anything to the rig therefore the problems can only have been the result of Hannington service provision, which is is not really acceptable especially since location is only 097/12 from the Tx.

Thank goodness that nonsense is over. I hope other people's reception problems in the Hannington easterly sector are similarly resolved.
Adrian
Wednesday 4 April 2012 7:06PM
Sharon:

Where are you located? What is the exact message you see on the screen? what make and model is the television?

Have you tried the 'reset' procedure below:

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong | ukfree.tv - independent free digital TV advice (RG415DA)
Neil
Wednesday 4 April 2012 9:34PM
I am in Fleet now receiving channels with a decent signal on C44 and C45, however C42 channels are not viewable due to fluctuating signal. No other channels are being picked up. Is it likely that this will improve any further?
Adrian
Wednesday 4 April 2012 10:04PM Wokingham
Neil:

C42 has been at full power since the DSO ended on the 22nd Feb. I'm in Wokingham, and C42 has had no problems with the signal - it's currently showing 10 out of 10 for both signal strength and quality.
tim welby
Wednesday 4 April 2012 10:56PM
Neil

I live in Fleet and have an identical problem. The bbcA mux (which i didnt get until the first switchover date) is still available, however the C42 have been on and off all day (currently off). Im sure once the switchover is complete this wont keep happening
Lance
Thursday 5 April 2012 2:05PM
The MUX power increase on 4th April came through perfectly, eventually by the afternoon.
Despite what the Hannington Freeview list shows the MUX that changed on 4th April was ARQA on channel 44 NOT SDN on channel 41!
It had to be ch44 as that was the channel that was the first of the three to be freed-up from the Guildford transmitter (MUX2 ...going to ch49; this will then change to D3+4 and go to ch46 on 18th April)
Channels 41 and 47 are still awaiting their power increase on 18th April from Hannington.

This can all be seen on the GUILDFORD Freeview page.
Just to be clear:
Ch41 is used for MUXA (SDN)and will go to Ch48;
Ch47 is used for MUXC (ARQA) and will go to ch52; both on 18th April.

Adrian
Thursday 5 April 2012 5:03PM Wokingham
Lance:

Yes, you correct about C44 on Hannington.
However, the top of this page currently shows C44 at 10KW, described as 'Very low' and C41 at 25KW, described as 'Above average', which is obviously not right.
Pedro dd
Thursday 5 April 2012 9:31PM
I'm getting all the multiplexes absolutely perfectly except ch41 and 47?
Pedro dd
Thursday 5 April 2012 9:34PM
It's Guildford.
Adrian
Thursday 5 April 2012 10:37PM Wokingham
Pedro DD:

Ch41 and Ch47 from Hsnnington are being transmitted at a much lower power than Ch39, 42, 44 and 45 until the 18th April.
Tony
Saturday 7 April 2012 10:17AM Farnborough

Crystal Palace someone has suggested the final power on all muxes will be 200kw if so what will be the Final Power on Hannington after 18th .

Tony
Adrian
Saturday 7 April 2012 12:23PM Wokingham
Tony:

For Ch41, 44 and 47, I think the max. power after the 18th April will be 25Kw. Ch44 is already at 25Kw.
Ch 39, 42 and 45 will be 50Kw.
trevor
Saturday 7 April 2012 2:36PM Woking
tim wellby

people in Odiham are having a similar problem on ch.42 with breakup and bad pixelation,hope this ceases to be a problem on 18th....also i live in brookwood and on dso i lost itv not bbc2
Adrian
Saturday 7 April 2012 5:10PM Wokingham
trevor:

Ch42 on Hannington is already at max. power.
Only ch41 and 47 will increase in power on the 18th April. I've just checked on my TV now, and ch42 is 100% for both signal strength and quality.
jb38
Saturday 7 April 2012 6:01PM
trevor: You are predicted as being able to have far in away better reception from Crystal Palace (especially from the 18th) over that of Hannington, as Hannington's main PSB transmitters although indicating good leave a little to be desired, and with the commercial muxes not indicated at as being able to provide signals above the status of poor at any time, this right into the future.

Adrian on the other hand and who has just replied to you, IS indicated as being in a position where Hannington is the best, and with Crystal Palace taking second place.

Obviously local conditions (obstructions etc) might well be applying in these areas and predictors don't necessarily take this type of situation into account, but that's the predictions seen for the code provided.

Just purely for a test, although Crystal Palace is about 40 degrees out from the rear of your aerial you should give CP's high powered (200kw) BBC1 a manual tune test to see the level indicated, it being on Ch23.

By the way on most equipment, if you go into the manual tuning screen as soon as you enter the channel number you intend to scan its level will immediately be indicated, this without actually having to scan it.
KMJ,Derby
Saturday 7 April 2012 9:01PM
trevor: Since 4th April 2012 analogue ITV1 from Crystal Palace is transmitted on C33 instead of BBC2. Digital Mux BBCA is transmitted on C23 instead of analogue ITV1. This means that your analogue TV now has ITV1 on button 2 and nothing on button 3.
shen shkavvie noel penop
Monday 9 April 2012 6:17PM
hello im havving trouble in c41 no citv for my children and theay get realy peed of help
Adrian
Monday 9 April 2012 7:37PM
Shen:

You posted at 6:17PM - CITV only broadcasts from 6AM to 6PM.
Have you followed the re-tune instructions here below? :

www.ukfree.tv link icon My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong | ukfree.tv - independent free digital TV advice
(RG415DA)
Transmitter engineering
Tuesday 10 April 2012 10:29AM
HANNINGTON transmitter - Over the next week Hannington main transmitter: TV (digital) working normally, Radio (analogue) Possible weak signal, Radio (digital) working normally. [DUK]
tim welby
Saturday 14 April 2012 11:18AM
Wondering if anyone can explain something. I have been looking at the levels for the different groups of channels. We are receiving PBS1 perfectly- my question is why are we not receiving PBS2 at all? According to the information at the top on levels PBS2 should be at 50,000 already - ie the same signal strength as PBS1.

Just to confuse things more we are picking up Coms 5 (not as well as PBS1 but alright) and that is only broadcasting on 10,000.

Why are we picking up channels broadcasting at 10,000 but failing to pick up some of the channels at 50,000. This may all be resolved on the final switch over date but just seems strange. Any explanation?
Dave Lindsay
Saturday 14 April 2012 4:18PM
tim welby: I believe that the above is not entirely correct.

The Digital UK Tradeview predictor says that the positive offset is on PSB3 (i.e. C39+) and not PSB2. Furthermore, COM4 does not have a positive offset either. Briantist, you might like to look at this.

The Ofcom document, apparently updated January 2012, also says that Hannington's channels are not offset except PSB3:
stakeholders.ofcom.org.uk link icon http://stakeholders.ofcom….pdf

Also, COM5 is on its full DSO power of 25kW. COM4 and COM6 remain on low power until 18th April when the Guildford transmitter relinquishes use of these channels.


Tim, before I started, having simply looked at the channels at the top of this page, I was going to suggest that your problem may be that your receiver can't cope with the positive offset employed by PSB2, but I don't believe that this is the case.

I have been reading through your earlier postings that you made since switchover. You seem to have been having alot of issues since switchover.

As Mike Dimmick explained ( Freeview on Hannington TV transmitter | ukfree.tv - independent free digital TV advice ) the difference between pre-switchover signal strength and post-switchover strength in your direction is huge. You may have had an aerial installed that was sensitive enough to pick up the pre-DSO signals, but which is now drawing in too much signal and overloading your tuner.

The reason for the marked difference is due to the fact that pre-DSO signals were considerably weaker in the general direction of Guildford (the "Guildford notch") in which you reside. This was so as to protect those using Guildford transmitter against interference as the two shared channels. So you have gone from having low low low signals to high ones.

Have you tried fitting an attenuator?
tim welby
Saturday 14 April 2012 8:29PM
Thanks for your thoughts.

Pre first switch over date we didnt get any signal on any digital channel at all- so there has obviously been a huge improvement. However as you rightly point out, while some of our issues since switchover can probably be attributed to issues to do with Hannington, there are probably some problems within our system as well.

We are waiting till the completion of switch over before we worry about changing our system in any way. After this point we will look into an attenuator and other things.

I was looking up the positive offset (my background is pure mathematics not anything technical) is there something I should do to deal with that.

In my post it was really something that I found interesting that channels I got perfectly (the bbc multiplex) and PSB2 claimed to be the same power yet one comes through perfectly and the other not at all. I hadn't considered that the information at the top could be wrong- you may well be right. It was really a matter of interest rather than anything else.
Malcolm H
Sunday 15 April 2012 10:12AM Hook
tim welby:

Me too. I am also going to leave things alone until CP DSO is complete. We seem to be on a similar bearing from Hannington, which also seems to be co-linear with Guildford, and our symptoms seem to be similar to yours. I prematurely thought it was all over but last Monday Hannington dropped out completely (all six), and yesterday both Hannington and CP PSBs were pixellating, both with painful audio interference (not good mid-Grand National...)
tim welby
Sunday 15 April 2012 11:36PM
Malcolm H

Great to know that it is not our system (at least not only our system to blame).

We have found that the PBS1 multiplex (basically BBC) is fine at pretty much all the time. Looking at the levels, it is no wonder that some of the others are having problems being as they are at such a lot lower signal strength.

Thanks for posting, am hoping that means it will not cost to get this working right
Transmitter engineering
Monday 16 April 2012 3:32PM
HANNINGTON transmitter - Over the next week Hannington main transmitter: TV (digital) working normally, Radio (analogue) Liable to interruption, Radio (digital) working normally. [DUK]
Adrian
Wednesday 18 April 2012 1:21AM Wokingham
Ch41 has disappeared completely from Hannington - I assume this will be back later today at greater signal strength after Crystal Palace has completed DSO??
Tony
Wednesday 18 April 2012 9:18AM Farnborough

all channels all MUXES Now detected at 0915
no Break up of picture .Showing 85 to 95 signal
on the Crystal Palace channels no signal showing so not picking up any bleed over so all looks very good.

Tony

Farnborough GU14

location Empress Este Near A325.
graham
Wednesday 18 April 2012 9:45AM
Since yesterday I habve been having problems with BBC1 etc on MUX 1. Very low quality of signal . Now having retuned I cant get anything on Mux 1 at all. Any suggestions
Alan
Wednesday 18 April 2012 9:56AM Reading
RG27
Are the HD channels available in the Hook Area? There is nothing on Channel 39

Have a roof aerial and no problems with any other channels, but no HD on two HD Ready Tvs or a PVR
Mike Dimmick
Wednesday 18 April 2012 10:22AM
Alan: They have been available since 22 February throughout Hannington's former analogue coverage area (no aerial restrictions).

An 'HD Ready' TV isn't sufficient. See www.ukfree.tv link icon What does "Full HD Ready" actually mean? | ukfree.tv - independent free digital TV advice . I'm aware that there are some SD Freeview boxes that have an HDMI output - all they do is upscale the content. Check for the Freeview HD logo.
trevor
Wednesday 18 April 2012 2:30PM Woking
alan rg27
just because you have an hd ready tv does not mean you will get hd channels...you have to have a freeview hd tv, or a freeview hd box
Lance
Wednesday 18 April 2012 2:34PM
At 06-30am All the MUXs were now perfectly received with all six at Quality 10 and strength of 9-10.
Now I have to make decisions on what to watch; I'm really spoiled for choice!
Now, with my PURE digital radio I've jumped up-to-date into the 21st century... but probably for only a few years until the next technology comes on-stream!
(By the way, I've posted this via my dial-up modem, so I'm not fully up there yet!)
FARNBOROUGH (Empress Estate... GU14).
Adrian
Wednesday 18 April 2012 10:08PM Wokingham
Same here: All 6 muxes are 10/10 for both signal strength and quality.
Dennis
Thursday 19 April 2012 12:04AM
All signals very strong in Farnborough GU14 using masthead amplifeir and wideband aerial.
tim
Thursday 19 April 2012 12:09AM
Not here, I have the PBS1 mux, but that is it. I dont even have the Coms5 mux which I did have for a while.

I tried doing a scan with the cable unplugged to reset, however it still found the PBS1, and when I plugged it back in nothing changed
We are GU52 and it does appear to be a black spot, however hte freeview predictors that I have tried have all suggested that we should have full freeview now.

Any thoughts?

I'm going to give it some time but I probably need some sort of booster or something else

Malcolm, you said we were on the same line as you- do you have good signal now?
tim
Malcolm H
Thursday 19 April 2012 7:51AM Hook
tim:

Since DSO I am having a lot of reception problems here in RG27. I experience sudden pixellating and sudden loud audio interference on both Hannington and Crystal Palace. Prior to DSO we had no problems. After Hannington DSO I tried many things to find stable reception (other than changing the aerial...) to no avail so decided to leave it until after CP DSO. During yesterday (CP DSO) MUXs were dropping out but, using the OFCOM tables, I still couldn't find any pattern to the symptoms. Assuming CP DSO is now finally complete I may try again today. The barometric pressure was very low yesterday (976 HPa) but I am beginning to wonder if it is precipition-related rather than pressure-related. Should I really have to change both aerials to Wide-Band when reception was OK before DSO?
tim
Thursday 19 April 2012 9:46AM
No, I don't believe so. If you have never had any digital channels at all then there would be a possibility that you needed a better Ariel. If you have ever received digital channels then as far as I am aware, it cant be the ariels fault the ariels fault.

I carried out a hard factory reset this morning, with the very satisfying result that my channels (only limited to PbS1 i.e. the BBC mux) have for the first timte arranged themselves into the correct digital tv channel numbering. Of course unfortunately I havent gained any that were meant to come through yesterday, but it is still a step in the right direction
Steve Flynn
Thursday 19 April 2012 12:39PM Haslemere
Reception change June 2012

I am in Haslemere GU27 3RL and have a diplexed 2 aerial system pointing at Hannington and Crystal Palace. Our local transmitter is Freeview Lite and suffers from channel overlap with CP so isn't an option.

DUK trade view shows a reception change in May 2012 which will result in the loss of SDN, ARQA and B from Hannington. So far we haven't picked up these MUX's from CP (in line with DUK prediction). There is a further reception change shown in June 2012 which will degrade D3&4 for us.

Is there any information available about these changes?
Dave Lindsay
Thursday 19 April 2012 1:23PM
Steve Flynn: I remember when you raised this issue a couple of months back:

Haslemere digital TV transmitter | ukfree.tv - independent free digital TV advice

I'm surprised that the Haslemere transmitter has been given channels that are used by another transmitter that will clearly interfere in its designated service area.

Whilst you could use Crystal Palace for PSBs only, it is London region whereas your nearest "designated" transmitter is Meridian.

The Digital UK Tradeview predictor just gives a guide to reception but does not give any indication of where this may be limited by interference and crucially, which transmitter providing the interferce.

In some cases it is clear; for example Crystal Palace which is "good" where you are is likely to be the culprit for degradation of Haslemere's signals.

I suggest that Heathfield might be the reason why DUK suggests that reception of Hannington's COMs and PSB2 will get worse in June.

See the "After Switchover" maps for C41, C42, C44 and C47:

UK TV Frequency map - channel C41 (634.0MHz) before switchover map | ukfree.tv - independent free digital TV advice

Heathfield would surely be the likely candidate as it uses these four channels but not C45 and C39 as used by Hannington's PSB1 and PSB3 which aren't forecasted to change in June.

What this doesn't mean is that you "will" have an issue. Hannington and Heathfield appear to be roughly 180 degrees apart for you.

If, for example, there are trees or a building in the direction of Heathfield, then this will probably work in your favour; helping to block Heathfield's signals.

Can you pick up Hannington's COMs now that they are on their full final power. Note that Hannington's PSBs are 50kW and its COMs are 25kW. The latter use a less robust mode which allows them to carry more services at the expense of some viewers in fringe areas.
Dave Lindsay
Thursday 19 April 2012 1:28PM
Steve Flynn: I should also point out that as Heathfield is at 180 degrees to the direction your aerial is facing, the degree to which your aerial can "reject" signals from the back will probably play a part.

The pros that frequent this site can probably tell you more, but perhaps there are some types of aerial that have better rejection of signals from the rear than others.
Steve Flynn
Thursday 19 April 2012 1:49PM Haslemere
Dave Lindsay: Thanks for the info, the timing does match the Heathfield DSO dates. We don't have line of sight to Heathfield so I hope it won't be a factor when it switches.
Paul
Thursday 19 April 2012 2:45PM
Hannington is our nearest transmitter (we are in Maidenhead). Since the switch over began we have had a very unusual problem.

whenever we switch to a BBC TV or Radio station, it palys fine while the channel info bar is there, but when it disappears afer 5-10 seconds the channels automatically starts playing the BBC1 audio if we are on a radio channel and the BBC1 audio and video if we are on a BBC TV channel. All none BBC channels are fine.

If you then pull up any on-screen menu, it reverts back to the originally selected channel.

We are using a Sony freeview box.
trevor
Friday 20 April 2012 2:25PM Woking
paul
maybe it is your Sony freeview box that is causing the problem...if it is the vtx-d500 it is not going to work....you need to replace it with a new model....
B Brown
Friday 20 April 2012 7:31PM Sandhurst
Why am I not getting HD channels 50-55 from Hannington on a Full HD set?
Dave Lindsay
Friday 20 April 2012 7:33PM
B Brown: Without giving the model number, I cannot answer the question. However, "Full HD" simply means that it is 1080p and does not give any qualification being able to receive Freeview HD signals over the air.
Adrian
Friday 20 April 2012 8:08PM Wokingham
B Brown:

Furthe to Dave Lindsay's response, go to your your TV's manual tuning option, and see if the TV is 'aware' of broadcast channel 39 (the channel Hannington uses for HD broadcasts).
If that channel is not available, then your TV does not have a Freeview HD tuner (otherwise known as 'DVB-T2').
Dennis
Friday 20 April 2012 10:37PM
Can anyone confirm that this is indeed the end of this saga with Hannington/Crystal Palace and thet the signals are now at full strength and no more retuning will be necessary?

Thanks.
Dave Lindsay
Friday 20 April 2012 10:40PM
Dennis: That is correct. Hannington and Crystal Palace are now in their final state power wise and channel wise.



Please post a question, answer or commentIf you have Freeview reception problems before posting a question your must first do this Freeview reset procedure then see: Freeview reception has changed, Single frequency interference, and Freeview intermittent interference.

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