Full Freeview on the Mendip (Somerset, England) transmitter
This transmitter has no current reported problems
The BBC and Digital UK report there are no faults or engineering work on the Mendip (Somerset, England) transmitter.
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The symbol shows the location of the Mendip (Somerset, England) transmitter which serves 720,000 homes.
What do the colours on the map mean?
The bright green areas shown where the signal from this transmitter is strong, dark green areas are poorer signals. Those parts shown in yellow may have interference on the same frequency from other masts.List by multiplex|
List by channel number|
List by channel name|
See terrain plotWhich Freeview channels does the Mendip transmitter broadcast?
If you have any kind of Freeview fault, follow this
Freeview reset procedure first.
Digital television services are broadcast on a multiplexes (or Mux) where many stations occupy a single broadcast frequency, as shown below.
| Mux | Aerial position | Frequency | Height | Mode | Watts |
PSB1 BBCA | horizontal max | C49 (698.0MHz) | 591m | 64QAM 8K 2/3 24.1Mb/s DVB-T MPEG2 | 100,000W |
|  1 BBC One West, 2 BBC Two England, 7 BBC Three, 9 BBC Four, 70 CBBC Channel, 71 CBeebies, 80 BBC News, 81 BBC Parliament, 301 BBC Red Button 1, plus 12 others 200 BBC Red Button, 700 BBC Radio 1, 701 BBC Radio 1Xtra, 702 BBC Radio 2, 703 BBC Radio 3, 704 BBC Radio 4, 705 BBC Radio 5 Live, 706 BBC Radio 5 Live Sports Extra, 707 BBC Radio 6 Music, 708 BBC Radio 4 Extra, 709 BBC Asian Network, 710 BBC World Service,
|
PSB2 D3+4 | horizontal max | C54 (738.0MHz) | 591m | 64QAM 8K 2/3 24.1Mb/s DVB-T MPEG2 | 100,000W |
|  3 ITV (West), 4 Channel 4 South ads, 5 Channel 5 Part Network ads, 6 ITV 2, 13 Channel 4+1 South ads, 14 More 4, 28 E4, 33 ITV +1 (West),
|
PSB3 BBCB | horizontal max | C58 (770.0MHz) | 591m | 256QAM 32KE 2/3 40.2Mb/s DVB-T2 MPEG4 | 100,000W |
|  101 BBC One HD (England no regional news), 102 BBC Two HD (England), 103 ITV HD (ITV Meridian Southampton), 104 Channel 4 HD South ads, 303 BBC Red Button HD, plus 1 others 232 The Space,
|
COM4 SDN | horizontal max | C48 (690.0MHz) | 591m | 64QAM 8K 3/4 27.1Mb/s DVB-T MPEG2 | 100,000W |
|  10 ITV 3, 20 G.O.L.D. (not free), 25 Dave ja vu, 26 Home (not free), 27 ITV 2 +1, 30 5*, 31 5USA, 34 ESPN UK (not free), 38 Quest, 39 The Zone, 44 Channel 5 +1, 72 CITV, plus 21 others Bluebird 1, ADULT Playboy, 16 QVC, 23 Bid TV, 49 The Jewellery Channel, 170 ADULT Section, 171 Television X, 180 XxXpanded TV, 201 Teletext Hols, 202 Rabbit, 203 Gay Rabbit, 204 1-2-1 Dating, 228 Christian, 229 CONNECT 2, 230 VISION2, 234 CONNECT 4, 235 God TV, 236 Sony SAB TV Asia, 724 Capital FM, 727 Absolute Radio, 728 Heart,
|
COM5 ArqA | horizontal max | C56 (754.0MHz) | 591m | 64QAM 8K 3/4 27.1Mb/s DVB-T MPEG2 | 100,000W |
|  11 PICK TV, 12 Dave, 17 Really, 29 E4+1, 32 Movie Mix, 46 Challenge, 48 Food Network, 82 Sky News, 87 Community Channel, 302 BBC Red Button 2, plus 9 others 36 Create and Craft, 37 Price Drop TV, 43 Gems TV 1, 173 ADULT smileTV3, 175 ADULT PARTY, 176 ADULT Blue, 177 Babestation Xtra, 206 SkyText, 723 talkSPORT,
|
COM6 ArqB | horizontal max | C52 (722.0MHz) | 591m | 64QAM 8K 3/4 27.1Mb/s DVB-T MPEG2 | 100,000W |
|  15 Film 4, 18 4Music, 19 Yesterday, 21 VIVA, 24 ITV 4, 41 Sky Sports 1 (not free), 42 Sky Sports 2 (not free), 47 4seven, 83 Al Jazeera English, 85 RT English , plus 22 others heat, 0 Argos TV, 22 Ideal World, 35 QVC Beauty, 40 Rocks and Co 1, 172 ADULT smileTV2, 174 Babestation, 199 ADULT Section, 225 VISION, 226 CCTV, 227 Sports, 231 Racing TV , 306 Channel Zero, 711 The Hits radio, 712 Smash Hits!, 713 Kiss, 714 KISSTORY, 715 Magic, 716 Q, 717 Kerrang!, 718 Smooth radio, 725 Premier Radio,
|
Which BBC and ITV regional news can I watch from the Mendip transmitter?
Are there any self-help relays?
| Cheddar | Transposer | 15 km E Weston-super-Mare | 1674 homes |
| Luccombe | Active deflector | 6 km w Minehead | 38 homes |
How will the Mendip (Somerset, England) transmission frequencies change over time?
| orange background for multiplexes names more | green background for transmission frequencies | lilac background for power levels in watts | 800MHz band: 4G mobile to start in 2013 | 700MHz band: possible 4G in 2019 more | 600MHz band: new or moved digital TV services more |
Notes:
+ and
- denote 166kHz offset; aerial group are shown as
A B C/D E K WItalics for
analogue, digital switchover was Wednesdays 24th March and 7th April 2010.
- Ofcom have projected that a local television service for Bristol could use an Interleaved Frequency on the Mendip transmitter using C51
- COM7, COM8 projected for 2013-16. COM7 and COM8 to operate as Bristol Ilchester Crescent,Bristol Kings Weston, Mendip SFN.
How do the old analogue and currrent digital signal levels compare?
| Analogue 1-4 | 500kW | |
| Analogue 5 | (-6dB) 126kW | |
| SDN, ARQA, ARQB, com7, com8, BBCA, D3+4, BBCB | (-7dB) 100kW | |
| Mux 1*, Mux 2*, Mux A*, Mux B*, Mux C*, Mux D* | (-17dB) 10kW | |
Which companies have run the Channel 3 services in the Mendip transmitter area
| Jan 1958-Jul 1968 | Television Wales and the West |
| Jul 1968-Feb 2004 | Harlech Television |
| Feb 2004-Dec 2014 | ITV plc |
| | Feb 1983-Dec 1992 | TV-am• |
| Jan 1993-Sep 2010 | GMTV• |
| Sep 2010-Dec 2014 | ITV Daybreak• |
|
• Breakfast ◊ Weekends ♦ Friday night and weekends † Weekdays only. Mendip was not an original Channel 3 VHF 405-line mast: the historical information shown is the details of the company responsible for the transmitter when it began transmitting Channel 3.
Your comments: most recent posts are at the bottom
First comments
Earlier comments ◊ Later comments
Latest comments
Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.
M
MikeMonday 11 June 2012 4:23PM
Poole Dave Lindsay Re Sony pvr seems too much signal was too much have changed aerial connections on distribution amp to mast amp reduced signal to 75% quality 100% on all Mendip channels not had any more problems with unwanted Rowridge channels.Thanks for your adviceB
Ben WardTuesday 12 June 2012 10:35PM
Melksham Ben Ward: jb38 thank you very much for your advice and suggestions. I have done the tasks you suggested I do, as follows:
i. Ch61 on the Humax shows quality and strength both being 100%
ii. On the Panasonic, manually tuning it to Ch61 in the way that you said does result in some signal, as opposed to nothing. Nonetheless, I proceeded with the 2 bottom paras of your posting instructions. Having inserted my attenuator, I turned the knob as slowly as I could but to be honest it was very hard to tell if my twiddling was having any effect at all - quality varies from 0-20% at best; strength varies from 85-100% and both display bars flick around arbitrarily so its hard to gauge any effect, as I said.
Anyway, that's what I found. All our Freeview signals worked fine up until April, as I am sure I've previously mentioned.
Regards,
Ben WardL
LordgeousThursday 14 June 2012 2:26PM
Bath My problems seem similar to Ben Wards, as said previously, all channels working fine til about same time (April) - coincidence?. Was going to reply in detail to RG38s appreciated post but as of couple of days ago all seems to be working fine again, except occasional bad picture on borderline channels. Just for the record though my line of sight to Mendip is slightly more southerly than he imagines from postcode location. I know houses & hill with trees behind that he mentions which are off to the right. From my rooftop there are absolutely no obstructions with clear line of sight to the opposite side of the valley that Bath sits in. Anyway, fingers crossed for now. Thought digital was going to be trouble free but in 40 plus years of analogue never had ANY problems, except occasional transmitter breakdown!J
jb38Thursday 14 June 2012 6:18PM
Ben Ward: I realise that this has been brought up before, but the test that you carried out on the Humax whereby it was indicating 100% on strength & quality "still" indicates that you are receiving a slightly over the top signal, but though! I would like you to check something by going into the Humax's installation menu / antenna power and confirm that the antenna power selector is set to off.
The reason for me wanting this confirmed is, that if you witness that reading and yet when you transfer the aerial over to the Panasonic TV-L19C20B and there is virtually no signal, then it can only be caused by either (1) the signal being too strong for the sets tuner resulting in RF blocking or (2) that the sets tuner is not compatible with technical aspects of the signal, or and the reason for the check requested, (3) that your aerial system has a preamp that's being powered by the Humax, and if an aerial amp is unpowered whilst its still in circuit it acts like an attenuator, something which would obviously be the case if the aerial lead was plugged into anything except the Humax.
This probably wont be the case but I would just like it confirmed.
Regarding the Panasonic, as I am not exactly acquaint with that particular model I decided to check out Panasonic's "non-compatible" lists but didn't find it mentioned anywhere.
Regarding that attenuator, these are basically slightly crude devices that work OK unless in a really strong signal area, as in these areas the only variation that's likely to be noticed is a minute segment at one end of the scale, fixed attenuators being far more accurate albeit its hit and miss for a person to get it right first time, as you generally require to have about three of them trying various permutations with different values by placing some in series with each other to increase the level of attenuation. L
LordgeousThursday 14 June 2012 7:11PM
Bath Sorry, I meant JB38, not RG38!J
jb38Thursday 14 June 2012 9:17PM
Lordgeous: That perfectly OK! as I realised it was me you were referring to. I also noted what you had mentioned to Ben Ward regarding your location insomuch that it wasn't quite what the post code would suggest, and indeed I feel that very few ever are when allocated in built up areas and why I had initially qualified my comment by "if its truly representative" etc.
The curse with digital reception is that its success is based on receiving a signal that stays between two levels, that of always being above a level of low but not at any time exceed a certain point of high, as should at any time these two points be violated then the signal will start to break up or cut off altogether, whereas analogue was far more tolerant and with a person having instant visual feedback if their signal was varying, as indeed all signals do in most non line of sight situations, with grain / speckles starting to show on the picture if the signal level was dropping, the density level of these increasing the more the signal level was decreasing, whereas if the signal strength was verging on the excessively high then this resulted in masses of fine herring bone patterns being superimposed on the screen as well as in many cases thick wavy lines also being seen, these usually accompanied with a ripple or rasping noise being heard on the audio.
The only form of digital reception with a virtually guaranteed glitch free performance is via satellite, as nothing affects that with the exception of a really heavy thundery downpour, and even then its only few a few minutes at the very most with under a minute being more the norm.
L
LordgeousThursday 14 June 2012 10:15PM
Bath Thanks again JB38. Yes I also have a fairly sophisticated satellite set up (large motorised dish, HD receiver, PVR etc) which I've been resorting to recently - a better picture too in my view! I work with digital audio but digital picture technology is pretty much an unknown area for me.
Can I just say what a relief it was to discover this site and be able to share information and benefit from your expertise - is it a labour of love for you? (Not my business I know).
Regarding my issues, the main mystery for me is why its all been OK until recently? I've spoken to quite a few other local residents (on Mendip) and I think without exception they all suffer from SOME reception problem. As far as I know no-one's planted a huge tree or built some obstruction between Bath & Wells! I might just ask the local TV shops if they know anything but for now I'm happy to have reasonable reception. Fingers crossed!
Thanks again.L
LordgeousThursday 14 June 2012 10:18PM
Bath PS I meant to include as a "mystery" why only certain channels are effected. BBC 1, 2, 3, 4, etc always fine, ITV1,2,cha 4, 5 etc have been intermittent.B
BernieFriday 15 June 2012 8:56AM
Bristol Hi, up until recently we have had good Freeview reception. Postcode is BS30 9PZ and we receive from Mendip. Now we get intermittent problems with channels on the BBC Mux - picture breaks and goes completely (no signal) then comes back etc. If it is weather or trees then I don't understand why other Mux channels are not affected. We have a reasonable roof aerial (albeit old). Strangely my Toshiba (upstairs) works fine just on an indoor aerial. Makes no sense to me - hope you can advise. C
Chris.SEMonday 25 June 2012 8:29AM
What sort of signal strength (& quality) does your receiver indicate for each Mux?D
DuncsTuesday 26 June 2012 9:00PM
Sutton Unfortunately, since the 'final' switchover, I no longer have the red button on BBC1 on my Philips 32PFL 5522D/05. My postcode is SM2 7NT and I'm tuned to 'London'. The software in the set is : IdtvZapper_HW261.256_SW2.7.77
I have tried both rescanning for new channels and a 'factory settings' reset followed by a new scan .. all to no avail.
Do I have the latest software version ? If not, how do I upgrade the software ?
TIA
PS : I also have a 'cheap and cheerful' Grundig Freeview box connected to the same aerial and the red button is present !L
LordgeousWednesday 27 June 2012 1:43PM
Bath SORTED! Finally decided to get the professionals in and it turned out my distribution amp had failed! Last thing I thought of as some channels still had a strong signal, but now I realise that weaker channels were borderline and were'nt making it. A few minutes with a signal strength meter made this apparent. This explains why all was well until a few weeks ago which is when it must have gone up the spout! JOY! Can strongly recommend local ariel guy (if I'm allowed to post their details on here).B
Ben WardFriday 29 June 2012 6:14PM
Melksham Ben Ward: jb38 I have been away and only seen your informative postings today. I will get back on to this tomorrow!
Thanks again.J
jb38Saturday 30 June 2012 6:25PM
Ben Ward: OK! and will keep a look out for any posting you might make, although the main thing for you to check is whether or not the Humax has its aerial power facility disabled, because if it has then that points towards the problem being with the Panasonic TV.B
Ben WardSunday 1 July 2012 10:08PM
Melksham Ben Ward: Lordgeous, it might be very handy for me anyway if you could post the details of your local ariel guy in case I needed to call on him. Not sure if that's allowed on here, and there doesn't seem to be a PM system.
Thanks.B
Ben WardSunday 1 July 2012 10:15PM
Melksham Thank you jb38 - the situation is that the Humax antenna power selector is now set to OFF; it was indeed switched ON when I checked. It doesn't seem to have affected the situation with the Panasonic (or indeed a Sony VTX-D800U I am using) however, still non-existant.
CheersL
LordgeousMonday 2 July 2012 11:53AM
Bath OK Ben, its Wilts Ariels and his name's Kevin on 07817 212 508. (£45 call out charge). Good luck.J
jb38Monday 2 July 2012 6:40PM
Ben Ward: Thanks for that update, but before you call out anyone I would like if you could carry out another test or two based on you having previously mentioned that you were getting a 100% strength and quality indication on the Humax, the first being that I would like you to try the same test again now that you have turned off the Humax's aerial power supply facility, because if the signal indicated on the Humax is not now 100% nor anywhere near it, then that's liable to indicate that there is a powered booster in line.
Further advice dependant on the result.
B
Ben WardMonday 2 July 2012 10:00PM
Melksham Will do, jb38 my posting about the helpful service engineer was just in case I ended up in a deadend. Will respond to your new question tomorrow (I'm out right now)B
Ben WardTuesday 3 July 2012 8:59PM
OK, I repeated the test I did before. Humax signal strength is about 75-80% and quality is 100%. Antenna power is off.
Transferring the aerial to the Panasonic and doing those tests again showed that strength varies from/flickers between 0-20% at best; quality varies from 85-100% which is pretty much what it was before when antenna power was on, on the Humax.C
ColinWednesday 4 July 2012 2:45PM
kColin.Can we assist you ! J
jb38Wednesday 4 July 2012 8:49PM
Ben Ward: If the signal strength / quality on the Humax is indeed as you have reported then provided that you used exactly the same connections (jump lead from same socket) into the Panasonic then there is no reason whatsoever for it likewise not doing the same, that is unless the signal is slightly too strong or that the actual set has a problem, as although Humax tuners are undeniably excellent Panasonic types still has the edge on them for sensitivity.
Have you as yet tried resetting your Panasonic to its shipping condition? this then followed by an "Auto-set up" automatically starting after the set is switched on again. Another thing I would like you to try albeit that it might be a bit of a bother, is to leave the Humax on the same signal test screen that you had used for your report and then switch off the mains power supply to your 4 way splitter, this followed by a further check being made on the signal level that's indicated the Humax to see if it has changed any by doing this, which of course it should "if" the splitter is working OK, as this is the best way to verify for certain if a splitter or booster is working.
That said though, I noted in an earlier posting that you do refer to a second rooftop aerial, and if this is the case and your Humax / Panasonic is fed directly from this then there isn't any point in trying the power off check on the splitter, although you should still try the shipping condition test on the Panasonic.
NB: Regarding the Humax, although you haven't mentioned as such but its assumed that you did carry out a visual quality check the output from the Humax via a scart coupling into the Panasonic?
C
Charles StuartWednesday 4 July 2012 10:57PM
I recently moved from Kettering to Bristol. In Kettering my TV signal was strong enough to pass through a Freeview HD box, a Humax PVR, a Panasonic DVD recorder and still give a decent picture on the TV. In Bristol, the signal doesn't get past the Freeview HD box unless it's on, in which case I can also use the PVR. However, I cannot get Com 6/Arq B even on the HD box. The aerial is on the roof. But it gets complicated. There's a loft aerial feeding my bedroom TV and that receives all multiplexes. I can also receive all multiplexes on my Eye TV for Mac using an indoor aerial. The roof aerial is minute. The loft aerial is somewhat larger but not a high gain aerial. The house was built in the 1970s and the aerial socket in the living room looks like the original. How do I tell if the problem is the cable, the aerial or even that the aerial is in a null point?
My idea is to intercept the aerial cable in the loft and fit a new, higher gain aerial there. (The rooftop aerial is too high for me to get to it.) If the problem is the cable, will a high gain aerial have any chance of working? I'm looking for a solution that avoids having to call out an aerial installer as I have a low income and I do know how to fit an aerial and find the signal.J
jb38Thursday 5 July 2012 7:20AM
Charles Stuart: Unfortunately the signal levels expected at your new location cannot be assessed as the post code provided indicates a disallowed characters error.
However as far as the signal not passing through the box is concerned, make sure that the "power saving on standby" is NOT switched on (if a newer type box) as that will kill the signal.
C
Charles StuartThursday 5 July 2012 7:31PM
@jb38 - Thanks. Changing the box setting from "passive" to "active" allows the signal through. I am about half way up Two Mile Hill Road on a side road about 200 yards from the junction. I am quite high up and when I entered my post code, the system suggested that I could receive good signals from Mendip (best), Bristol Kings Weston, Bristol Ilchester Crescent or Wenvoe.
Can anyone advise how to tell if the co-axial cable needs replacing?J
jb38Friday 6 July 2012 3:06PM
Charles Stuart: Whatever method you are using to enter your post code is still resulting in a disallowed characters indication on DUK's reception predictor whereby I am still unable to properly assess your situation, however as far as your loft aerial is concerned I wouldn't really advise fitting a high gain aerial in a loft, as for any so called high gain aerial to operate as such it has to be "precisely" aimed at the transmitter, this meaning that there has to be a reasonable line-of-site situation applying in the first place with no obstructions between the aerial and the transmitter, the loft roof being the first obstruction as well as being more so if wet depending on the type of tiles used.
I fully realise that many people use a high gain aerial in situations such as this but there is always an element of self delusion about the results that's achieved, as an ordinary aerial (pref Log type) with a 10+db amplifier mounted close by will always give better results, thereby I would suggest that an aerial such as the type mentioned used in conjunction with a combined booster / splitter to feed the signal to the various positions is liable to result in a more satisfactory situation.
That said, based on what you have reported even just a booster / splitter used with the present loft aerial would likely be suffice, the log being favoured as it has a virtually even response across all channels provided its not one of the larger versions, a type called a DM log (even DM18) being ideal for most loft situations.
An example of the type referred to seen on the link.
ATV`s Choice Of Aerials for digital TV
C
ColinFriday 6 July 2012 8:36PM
Hi Mark Fletcher,
Sorry about that one letter post but for some reason I was not getting the regular email updates. I entered my details again and site said "already registered" which I knew.
I then sent that post as a test and the updates are now coming again.C
Charles StuartFriday 6 July 2012 11:31PM
@ jb38 - When I entered my post code into this site it converted it into degrees longitude and latitude.
What is weird is that I can now receive the missing channels. I connected up the DVD recorder/player that I hadn't yet connected when I had the problem and it picked up the missing multiplex, though slightly weaker than the others, and then so did the PVR, TV and HD box. Is it possible that there might have been a short interruption to service on that multiplex on the 26th June? I cannot think why else I would have had tuning trouble then but not now.Colin:No problem whatsoever ! J
jb38Saturday 7 July 2012 9:26AM
TestJ
jb38Saturday 7 July 2012 11:30AM
Shepton Mallet Charles Stuart: Well although its not exactly impossible for that to have been applying at the time you carried out the test, on having checked out Mendip's engineering page I don't see anything listed since June 10th, that is of course "if" you know for certain that you are receiving from that station as you did mention that good reception was being indicated from another three different transmitters albeit that I am unable to assess this for the reason mentioned.
I use DUK's trade view reception predictor as my main reference source as well as info on transmitter channels etc, and DUK's in common with other reception predictors works purely on an actual post code, so if you click on "Digital UK trade view" 3rd down the list at the right hand side of this posting you will get the prediction for reception at a Shepton Mallet test post code, if though you try the same on your own posting you will (or should) get the disallowed characters indication I mentioned.
The procedure to use is enter your post code in the site settings box provided (top right hand of page) and click on predict, then click on the transmitter name that is then indicated, and finally enter your query under the listings that appears for that particular transmitter.
Other possible reasons for the reception problem you were having could be due to atmospheric conditions applying at the time, or its simply the case that the signal you are receiving is not that terribly high above the reception cut off threshold level and that it had dipped under it, and so whilst reception is OK its always best to make a few signal strength checks across various channels such as 1 - 3 - 50 (only if HD is used) - 10 - 11 -12 as these programme numbers covers all six mux transmitters that's used for Freeview (full service) transmission, then if at any time a programme selected results in a blank screen carry out a signal check "whilst on that programme number" to see what the signal level is indicated as being, because unless the transmitter has failed an indication of strength will always be seen.
J
JimSaturday 7 July 2012 11:57AM
From Mendip I can receive:
Channel4 +1
Channel5 +1
ITV +1
ITV2 +1
E4 +1
Dave ja vu
However I cannot receive the following:
More4 +1
Yesterday +1
ITV3 +1
ITV4 +1
Film4 +1
Is my Freeview tuner faulty or what?J
jb38Saturday 7 July 2012 1:00PM
Jim: According to the list I am looking at these are not Freeview channels.C
Charles StuartSaturday 7 July 2012 1:00PM
@Jim - No, your tuner isn't faulty. You need Freesat for those channels that you can't get. They're not on Freeview.
@jb38 - I have considered atmospheric conditions but yesterday was about as nasty as it gets with very low pressure. The 26th was a bit better but not much, perhaps a bit like today. If anything, I think the roof aerial may be pointing just a fraction south of the south-west direction it's meant to point. The DVD player gives the easiest to understand signal measure. BBCA, D3+4, SDN and ArqA score 10/10 and ArqB scores 9/10, so there shouldn't be any problem. The machine has worked interference-free with scores of 7/10 and with occasional pixelation with scores of 6/10 and 5/10. The HD box measures BBCB at 99% for signal quality and 100% for signal strength. ArqB is on 56. Could the problem be a signal that's too strong? Or maybe I needn't worry about it any more as I'm now getting the multiplex.C
Chris.SESaturday 7 July 2012 1:27PM
Bristol Charles Stuart: You should have absolutely no problem with reception in your location. I'm not sure what you managed to enter for your postcode, but when it managed to interpret something it put you near Ridgeway Rd. which you aren't. In the Site Setting box on the top RH corner of this page you should find a clickable [CLEAR] next to whatever you put in. You should enter your postcode in the following way BS15 1AZ as an example, that's letters BS figures 15 then space then figure 1 then letters AZ.
If you are using a standard keyboard and using the number pad on the right, make sure you have the Num Lock on.
The aerial should be pointing slightly south of SW so that sounds correct.
You loft aerial installation should be fine if you've not previously experience any problems since April.
When you say the roof aerial is minute, how many element does it seem to have?J
jb38Saturday 7 July 2012 2:41PM
Charles Stuart: As far as your HD signal being too strong is concerned and which "will" always affect HD before SD with the latter in many cases appearing as perfectly OK, but in practically all situations where an excessively high signal genuinely exists this can easily be verified by trying a set top aerial, or alternately if not readily to hand then a short piece of wire (about 18" or so) connected into the aerial socket will suffice, as in both cases a picture of sorts will always be seen.
All of Mendip's multiplexes transmit on the same power and the levels you see indicated on your DVD device does indeed indicate a strong signal, which of course is possible as although your exact location is not known I did see on the terrain predictor that you are indicated at roughly 16 miles or so from the transmitter.
The only thing that I suggest you do is to verify what one of you two aerials gives the best reception by trying a test using the same device on both aerials, but remember though that the signal levels seen are dedicated to the sensitivity of the device being used for the test, and so the results obtained aren't really valid unless the same device is used on both aerials.
However as you were originally only querying why the signal would not pass through your box which was rectified by switching off the power saving on standby setting, then I will agree that you have nothing really to worry about.
By the way as far as post codes are concerned I fully understand why people are reluctant to give this info, but I generally always qualify this type of request by adding "or at least one from nearby such as a shop" as that is quite suffice, but in any query being made where it involves reception then for obvious reasons the persons location has to be known.
C
Chris.SESaturday 7 July 2012 4:02PM
Charles Stuart: Another thought I've had is that since you have moved from Kettering, if any of your equipment has RF outputs, you may well need to re-tune them to other channels as the ones you have, or may be some wierd combination depending on what is switched on may cause interference with reception of the Mendip channels.
Depending on what you have I'd suggest trying channels above 62.C
Chris.SESaturday 7 July 2012 4:10PM
@jb38
knowing the location, the postcode I provided in my post at 1.27pm is a nearby one. Also considering the "description" of his external aerial (sounds like a 10 element yagi) it is highly improbable that he has too much signal.C
Charles StuartSaturday 7 July 2012 4:45PM
The RF signal doesn't seem to be a problem, though I have changed the output on the bedroom TV's box (an Icecrypt) to channel 30.
This site seems to change my post code into coordinates. It is BS15 1EF and the house has a nice clear view towards the transmitter. I think that the aerial has fewer than ten elements. My guess is five or six.B
Ben WardSaturday 7 July 2012 6:02PM
jb38, I am posting part way through my latest attempts to sort myself out :-)
I reset my Panasonic back to factory condition etc. as you suggest above. It didn't help sadly. I have noticed that when I do an auto setup or rescan for channels, the system defaults to 'Channel 21' - isn't it meant to be 'Channel 61' for this part of the world?? How do I change it as it seems stuck?
I will tackle the next part of your suggestions this coming week, powering down the 4 way aerial splitter.
nb Sorry if I wasn't clear before, I don't have a second rooftop aerial, all F.V. boxes are and have been supplied from 1 signalfrom our only aerial with a splitter in the attic. One of those signals is further split in 2 for the downstairs (main) TV, to the Humax and (when it was working) to a Sony VTX-D800U.
Regards.C
Chris.SESaturday 7 July 2012 6:29PM
Bristol How odd with the postcode, I've put your postcode into my details for this post, so you'll be able to click on the links on the RHS of the post for your information.
As far RF outputs go, the lowest channels possible or above 62 should be ok. If you use above 62 you might have to adjust them in the future when that part of the band gets used for Mobile stuff.
Where C is the channel used for RF you can sometimes get interference on the following C+1, C+5, C+9. But as mentioned earlier, if you have several, sometimes there can be weird coss-modulation products as well, so there may be an element of trial & error.
Have a look on the Aerial link that jb38 gave and see if you can identify yours from there. If it's one of the most common, there are pictures about 2/3 down the page where aerial polarisations are shown or further down - contract aerials. I suppose it might even be a 5-bay X-beam if the directors look like X's.
If all your multiplexes are OK now, you may as well forget the previous problem, the multiplex could have been off-air for a short while and it wasn't reported or you may have had a brief spot of local interference. It's unlikely to be cable degradation as the HD mux on Ch.58 and the BBCA mux on Ch.61 (both higher frequencies)seem ok and higher frequencies are usually affected first.
Hope that helps.
J
jb38Saturday 7 July 2012 8:11PM
Ben Ward: If auto-setup is selected on a TV the channels always start scanning from Ch21 upwards, but though once channels are stored on the and you wish to carry out a signal check on the channel you are viewing, if you go into the DVB tuning menu / signal condition its only then that the mux channel number associated with the programme number your are viewing will instantly be seen.
But though, even if you do not have any channels stored you can still check the signal strength of a particular channel and its maybe best if you try things this way, so press: menu - set up - DVB tuning - manual tuning - and you will see a screen bar indicating a channel number on the right hand side, using the up / down facility via the large round button on the remote control inch the channels up or down "one at a time" until you get to either 54 or 61 when if your TV / aerial is OK the signal strength / quality indication of that particular mux channel should immediately appear and which are ITV1 & BBC1 from Mendip, and giving an update on what's seen.
Matter of fact, it would not do any harm if you went though all five multiplexes (HD n/a on that model) from Mendip one at a time using this procedure, (61 - 54 - 48 - 56 - 52) and likewise making a note of the "pseudo" percentages seen, pseudo as they aren't actually marked as percentages as such but just positions along the bar and so an element of judgment will be necessary, but much more importantly note what colour is seen on the quality bar as it should really be green, although touching on yellow now and again is permissible.
I would like to emphasise that everything I am asking you to check is based on you having reported a high level of signal on the Humax, and as aforementioned in a previous posting that if you use the same aerial lead in the Panasonic it should also produce a picture, but if you do not see anything indicated on either 54 or 61 using the manual test then leave the TV sitting on the manual test screen on either channel and pull out the aerial connection, then replace this with a short length of wire of about 18" minimum pushed into the aerial socket and note if this results in anything being indicated, because if not then that points to a fault on the TV.
By the way I haven't forgotten about your Sony box but this test has to be carried out first, as the only other way you can verify if the TV is OK or not is by trying it out on someone else's aerial system. J
jb38Saturday 7 July 2012 8:40PM
Bristol Chris.SE: Well I didnt actually see / read your posting as I access the site via the twitter link which has been down since the 5th and likewise do not instantly see the lists of latest postings, and have asked Brian(tist) if he could check this out as the same thing had happened about a month ago.
With regards to Charles Stuarts HD signal strength I wasn't actually suggesting that it was too strong, but only acknowledging his report of a strong signal being indicated on his DVD device and informing him of the easy way for anyone to know if their HD problem was being caused by an excessive level of signal.
I do realise that you managed to work out the approximate post code via the coordinates obtained from the terrain predictor, but its a somewhat long winded process and so its much to explain the correct procedure to use when entering a post code into the site settings.
By the way, I likewise have entered Charles's post code into my details for a check.
B
Ben WardFriday 13 July 2012 2:21PM
jb38, the process of switching off the mains power supply to my 4 way splitter has been proving a bit of a task as its all in the attic, and I'm not as young as I was so scrambling around up there is difficult! So I am asking a friends son to help out with tracing exactly what cable system/splitter and so on I have in the attic and will report from that point. Perhaps some issue with the splitter is the cause of my problems? We'll see...
As far as the other things you've suggested, using the same aerial cable that gives me normal 90-100% strength/quality on the Humax, but plugged into the Panasonic, only gives me signal strength of between roughly 10% and 30% at best (though with signal quality of 100% each time) when manually checking channels 61 - 54 - 48 - 56 - 52. So rather than green occasionally flickering into yellow, its red occasionally flickering into yellow. I've not yet had time to try the 18inch length of wire you mentioned; could I not get the same effect by using a different aerial cable from the one I know works? (btw I tried a second cable, and no signal appeared at all.)
Thanks.J
jb38Friday 13 July 2012 9:26PM
Ben Ward: I fully appreciate the difficulty that you mention if as you say the power supply is only accessible from the loft, but the reason that I suggested this test is because that any device of a signal booster variety (no matter how small) automatically becomes an attenuator if un-powered, and in areas of genuinely high signal strength this can be put to good use as far as this being a useful way of verifying (or not) if an excessive level of signal is applying in an installation, because if reception suddenly improves (signal indications rise) by switching off the booster / splitter then it is. (qualifications always applying)
Everything really hinges on what you have reported regarding the signal strength seen on the Humax as it takes quite a signal to indicate that level on this type of box, and although a Humax is a sensitive device its still capable holding out longer than most other equipment before suffering from overload blocking by an excessively high levels of signal.
The Panasonic on the other hand although being equally as sensitive as the Humax "will" start to suffer from excessively high levels of signal over what the Humax can cope with, and the massive difference in levels seen on the Panasonic's signal check screen when using the ex Humax's aerial can suggest this is indeed applying, and likewise could be causing partial instability in the Panasonic's tuner resulting in totally inaccurate readings, with these (and without exception) always being low
This is about the only thing that can be causing the Panasonic's problems, although if not then the actual TV is defective, this being why the issue of a possible excessive signal has to be verified one way or the other.
T
Tracy GillSunday 15 July 2012 6:30PM
Shepton Mallet Well still unable to get any of the BBC channels. Husband really annoyed as the Olympics are coming up. People keep on suggesting changing the aerial but he's not keen on paying out for something especially if it ends up not solving the problem. Any suggestions?J
jb38Sunday 15 July 2012 8:59PM
Tracy Gill: I was reading the somewhat lengthy saga concerning your reception problems including "some" of the replies as they likewise can be time consuming to wade through, however what I wondered about was if at any time you had checked with anyone close by to find out if they experience similar reception problems to yourself?
The reason I ask, is because on a Google earth check I see that most aerials seem to be perched on top of high mounting poles, and with the property next to the mini roundabout sign having an aerial that's quite inappropriate for the situation that its in whereby its facing into trees, "inappropriate" by the fact of it being a high gain and likewise sharper pick up device whereas aerials of a much lower gain and likewise having a broader pick up pattern are usually far more effective in these type of situations, and with them not necessary being mounted high up unless by doing so clears the top of the trees, as if it doesn't then the aerial is effectively facing into a higher density parts of the tree vegetation.
Have you at any time purely for test purposes tried a set top aerial to verify or not if anything could be received at lower levels, although the impediment (as I see it) with trying this sort of thing in your type of situation is that the signal would be travelling through the gable end of the property, and so its not exactly a fair test.
T
Tracy GillThursday 19 July 2012 6:01PM
Shepton Mallet My aerial is mounted on my chimney stack, and my house is the middle one in a terrace. Unfortunately most of my neighbours use Sky. Also I don't know if this could be affecting the signal but a few years ago a load of trees were planted on the side of the hill between us and the mast.K
KMJ,DerbyThursday 19 July 2012 6:37PM
Tracy Gill: Have you ever tried to receive a signal from Stockland Hill? S/H is SW of your location, would that avoid the trees? You would get the wrong regional news, of course, but that would be better than no BBC channels at all.T
Tracy GillSunday 22 July 2012 8:10PM
Shepton Mallet Have finally decided enough is enough and have given in to my husband and kids and signed up to sky.