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Freeview reception at B31 2QJ

Terrain between B312QJ and Freeview masts

For reliable and stable Freeview reception, you need an unobstructed path between the TV aerial on your roof and the digital TV transmitter.

The diagrams below show the transmitters you can get a signal from - in order from best to worst. The blue line tests the line-of-sight between an aerial 10 metres above ground level (the line is red if there is an obstruction in the line-of-sight). You may be able to improve reception by raising the aerial higher - for safety's sake consult a reputable aerial installer if you need rooftop access. See below the diagrams for advanced options including selecting the receiver aerial height.

The terrain information (from Ordnance Survey and GIS) does not include forestation (where leaf cover changes with the seasons) or city buildings. The line-of-sight line can appear curved as this straight line moves over the Earth's surface.

When you click on a diagram, you will see map with the location selected shown with this symbol: .Internet Explorer 9+, Firefox, Opera, Chrome, and Safari required.Internet Explorer 9+, Firefox, Opera, Chrome, and Safari required.

What do the map symbols mean?

 location on line-of-sight,  Selected location,  Freeview transmitter,  Freeview light transmitter,  Engineering/fault today....



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Your comments: most recent posts are at the bottom

firstFirst comments prevEarlier comments  ◊ 

Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

J
John Martin
Sunday 17 August 2014 3:37PM Grantham

John Martin: jb38: Sorry for not replying sooner, but I just didn't think to read the website until now.

Anyway continuing the conversation: The engineer came on the Monday and he managed to sort out the television reception. Both our two television are connected to one aerial and it has a signal splitter on the aerial, unfortunately this was on it's last legs and would have died if we left it much longer, meaning no television at all. Anyway one new signal splitter and a retune later and problem sorted. Everything's back to normal now.

J
jb38
Sunday 17 August 2014 8:57PM

John Martin: Perfectly understandable! but many thanks for the update on the outcome of the engineers visit, insomuch that the problem was tracked down as being caused by a defective aerial splitter, site visits armed with the necessary equipment always being a far quicker way of determining the cause of a problem, no matter of what nature it might be!


R
Richard Chambers
Wednesday 20 August 2014 9:54AM St. Ives

whatever I do, I always seem mohave my channels start at 800 on a Samsung smart TV.

Any suggestions? Tried the factory reset but it still goes back...

M
MikeB
Wednesday 20 August 2014 11:32AM

Richard Chambers: The Samsung has a decent tuner, and what the 800 numbers are 'extra' channels picked up by the TV - so if you have BBC1, then 805 might be BBC1 as well, but for a different transmitter.

This can be a pain - I've got four BBC1's on my Sony recorder (the tuner is really sensitive), pulled in from my main transmitter, plus 3 others. Unfortunately, the other three are just powerful enough to confuse the recorder, but not enough signal to actually record anything.

In your case, I'd start by checking your tuned to Redruth, because that should be the BBC1 on channel 1 transmitter. If not , start with this page http://www.ukfree.tv/helpme.php?faqid=1107051175 , and hopefully someone more expert than me will be able to answer your question!

M
Michael Cunningham
Friday 22 August 2014 1:42PM Conwy

Is there limited freeview channels available in the Conwy area? I can only get the main channels at my address post code LL31 9NQ. How do I rectify this?

M
MikeB
Friday 22 August 2014 4:22PM

Michael Cunningham: If you click on the M's home to mast plot and M's DigitalUK tradeview beside your question, you'll see that your position/geography makes Conway Light transmitter the only one you can reasonable get (the Light is there to make sure you at least get something).

If you want more, Freesat is probably your best bet, if you have the chance to 'see' the sat.

M
Michael Simon
Friday 22 August 2014 8:37PM Lostwithiel

Not sure if this is the right place to ask about digital radio reception. Our freeview digital telly is fine and we have two individual digital radios in the house (kitchen and bedroom) which we have had, perfectly usable for some few years. A couple of weeks ago the reception on both was lost within a couple of days of each other and it has not returned. Can only use the radios on FM. DAB readout says it cannot find stations.
Any ideas on the problem and how it can be fixed?
22/08/14. From PL220DG

F
Fran Shuttlewood
Saturday 23 August 2014 4:01PM

Hi JB38, me again. Tried different tv straight into aerial and it picks up LESS channels than our normak tv. We r therefore concluding something is wrong with the aerial. Your thoughts would be appreciated.

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Please post a question, answer or commentIf you have Freeview reception problems before posting a question your must first do this Freeview reset procedure then see: Freeview reception has changed, Single frequency interference, and Freeview intermittent interference.

If you have no satellite signal, see Sky Digibox says 'No Signal' or 'Technical fault'

If you have other problems, please provide a full (not partial) postcode (or preferably enter it in box at the top right) and indicate where if aerial is on the roof, in the loft or elsewhere.

UK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.








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