All posts by jamie
Below are all of jamie's postings, with the most recent are at the bottom of the page.
Advice for Freeview users. aerial position is key to success.even putting the aerial on a different side of a chimney can make a difference. just because your neighbour has a loft aerial doesnt mean you can. signal can be different even to the sensitivity of signal in one location and then nothing literally 2 feet along. i recently installed a 10ft mast on a house but the neighbour had a loft install.!! if you have a loft install and things have been OK upto now then it May be than something has been built in your patway to knock the signal. advice given by Jamie of WWW.jayscabling.Co.UK HI PAULW---------what is your address including postcode??? thanks --Charles pool--
hi, there are no issues with reception in your area, the problem must lie with your system, the only way to determine what is causing the problem is to do a system test, i am your local approved digital installer who can provide a free system test if you wish, please contact jays cabling services.
regards Colin -
you should try to locate the aerial in a different possition within the loft, sometimes simply moving the aerial a few feet either left or right can make all the difference.
advice from jays cabling services COLIN -
Hi, I am a PROFESSIONAL INSTALLER RDI APPROVED
sometimes there has been ocassions when some locations will have a complete mux missing even though all others are OK.
RARE but possible.
You could be just one of the unlucky ones.
As I said before, try the aerial in different locations as simply moving the aerial a few feet left or right, or even up and down can make a difference in how your signal is received.
This may be difficult if you are not using a meter which can show you the readings of the MUXS seperately.
GOOD LUCK
regards
Jamie Stevens
Jays Cabling Services BARRY-
what is your postcode and do you know if your existing aerial is running through an amplifier or splitter? TREVOR RHODES
Hi, your poor signal seems to be on the commercial muxes.
The best thing to try first is to have the aerial tilted so that the elements are vertical as apposed to horizontal.
The reason for this is that they signal strength is stronger on VP setting rather than on HP setting.
The fact that all has been fine up until recently could also indicate that maybe something is being built in your signal path, causing your weak signal.
I would try altering the aerial first then go from there.
Information provided by
Jays Cabling Services
Digital Approved Installer
www.jayscabling.co.uk RACHEL
many things can cause problems with reception.
The key questions are:
is your aerial good
are the cables and connections good
do you have any splitters or amplifier
what area do you live in
are there specific channels that are not working
With all systems there can be problems from time to time
however all equipment can have a life span of about 20 years.
Just to confirm that Rowridge transmission has been perfect the last few days.
If you provide your location and system details I may be able to provide more information.
regards
Jamie SOLENT VIEWER
If you answer these few questions I may be able to help.
1. your location
2. does your system have an amplifier
3. how many connections on the system
4. age of aerial
5. when did your problems start
6. is the aerial mounted outside or in a loft
reception issues can be down to poorly sited aerials or connection and equipment issues.
regards
Jamie
SOLENT VIEWER
Hi,
in my experience your location had a very strong signal even prior to switchover.
As both you and your neighbours are experiencing the same issues I would imagine it is due to TOO MUCH signal being received.
This can only be determined by a system test, however you could try fitting a attenuator to reduce you signal level.
Are your aerials on yours and your neighbours mounted in the loft of externally? this could be another issue.
Information provided by a Digital Approved Installer.
The only true way to find out what is the cause is to have your system tested.
regards
Jamie. SOLENT VIEWER.
an after thought.....
as you have a new aerial vertically installed, it must have been fitted since switchover, maybe you should ask the original install company to come a rectify your signal issues.
regards
Jamie. SOLENT VIEWER
PLEASE FORGIVE ME, I DID NOT SEE YOUR PREVIOUS RESPONSE TO ME :)
In your area it should make absolutely no difference to your reception having a HP or VP installed aerial.
The fact that the installer has came out and changed your system to VP could indicate a couple of things, either
something is obscuring your reception or the install hasnt been done very well.
I would imagine that as your neighbours have the same issue it could be down to location.
Your aerial may need moving to a different part of the building.
Aerial location is key to good reception, sometimes I can spend 1 hour trying different parts of peoples homes to find the best location for reception (thankfully this is not common).
If you have had problems from day 1, I can only assume that the install company did not make much effort to check the aerial was being fitted in the best location!!
If you have no further luck with your original install company, I do cover your area should you require further assistance.
regards
Jamie.
MIKE HAMPTON
Hi Mike, the key things to take into concideration are
1. how old is your system
- external aerials have a lifespan of about 20 years
2. how good are the connections on the system
3. Is the aerial suitable for your location
4. how (clean) is the signal you are receiving
As you have only recently moved into the area you do not know the history of the system and cannot confirm if it has worked well recently.
The best thing to do is have a system test done which will identify any issues you may have.
I am a Digital Approved Installer who covers the liss area.
regards
Jamie
Jays Cabling Services PETERC
Hi, you may need to get another system test, but at a time which your having issues.
The system needs to have good quality signal which is actually more important than good strength.
If you have any further issues give me a call and I can provide a free system test and diagnosis.
regards
Jamie Stevens
Jays Cabling Services. General advice for you all.
The location of the aerial is key to good reception.
Not specifically being at the highest point.
You could actually have the aerial lower on the building, but 2 foot to the right.
This could make all the difference.
You should test the reception at different parts of the building before deciding to mount it onto your home.
If you cannot acheive the minimum signal levels required, then dont bother to fit it as you will always have issues.
Once you have acheived the signal needed, you must only fit an amplifier to the system if the amount of connections you are adding to the system subsequently makes your signal drop below the minimum requirement. ROB
Hi, there are many issues that could be contributing to the loss of signal on channel 27.
If you can access your aerial you should try and tilt the aerial so that the elements are virtical rather than horizontal.
Other than that only a system test will provide the answer to your problem.
If you require any assistance, I am a approved digital installer based in havant.
Jays Cabling Services STUART.
If you can view programs correctly on your box and only have issues when recording, then your box is probably to blame.
Anything electrical can develop a fault at anytime in its life, it doesnt matter how good a brand it is.
Saying that, HUMAX is the best you can get.
Recorder units tend to have issues the older they get, with you constantly recording and deleting recordings, the drive tends to develop issues, a little bit like a computer does with age. RINA MILES....
If you can record BBC1-4 and view the recording but have issues with watching the channels in real time viewing then you issue is 100% the equipment you are using.
A recorder unit uses 2 tuners, 1 for viewing tv and 1 for recording, so at anytime one or both could have issues and not work properly.
The fact that you can view recordings points to you having an issue with the viewing tuner not the recording tuner and definately not the signal being received.
advice from Jays Cabling Services a Digital Approved Installer. JOHN COOK -
You should think about changing your aerial to vertical polarisation as well as trying different parts of the loft to site the aerial.
Simply moving a few feet could give you completely different reception.
The location of the aerial is key to the system working correctly, simply having a strong signal is not enough, more importantly you need to have a good quality signal.
Any further advice just email my company jayscabling@yahoo.co.uk Has anyone experienced a common fault with the HD channels on a
BUSH FREEVIEW HD RECORDER 320GB
After about an hour there is break up of the HD channels only. I can then change channel, go back to the HD channel and reception is fine again for a lengthy period of time
If this is common to this model I will get a different brand.
Just wanted to see if there is a duff batch on the loose. :)
I am only interested in reviews on the box. There are no issues with the reception, as an installer the aerial is on
Rowridge
VP installed
location PO14 1QD Geoff s------
hi, as your existing engineer has tried rowridge and midhurst i am assuming he has used the same aerial each time?
if so, then the aerial being used must be wideband which is not suitable for use on rowridge, a wideband aerial can receive reception from the whole spectrum 21-68 where a ***group a*** aerial should be used on rowridge, 2 benefits to using a group a aerial are 1-you only receive the reception you should be receiving and 2-the aerial is more directed to the reception your looking to receive.
a wideband aerial can receive signal from transmitters even if you are not pointing at them.
you are a very long way from rowridge to be using that transmitter so you need it to work as best as it can which means fitting a ***group a*** aerial.
is you aerial engineer from a reputable company?? or a diy friend??
with aerial reception each location is different, you could be having issues that even you neighbour doesnt have!!....
the thing with reception is sometimes simply moving an aerial a few feet to a different part of the building can make all the difference, location of the aerial is key to it working properly, sometimes it can be a matter of trying all parts of the building before fitting in the best location.
you must first be using the correct aerial for the transmitter you are using.
keep me updated on your progress.
regards
Jamie Stevens
jays cabling services
approved digital aerial installer Geoff----
Thats a difficult problem.
Not even knowing where the analogue interference is coming from.
Depending how many tv's you have on your system FREESAT could be a simpler system to connect to, it would be free from the interference you experiencing on your tv aerial.
regards
Jamie Stevens STEVE
Hi, I am a approved digital aerial installer in your area.
If you aerial and cabling is of good condition you should be able to turn your aerial from horizontal to virtical which should correct your issues.
The rowridge transmitter now transmits on both horizontal and vertical polarisation.
Its very important the your do not buy nonsense wideband aerials from local diy stores. they can pickup all signals being sent from different transmitters, they also dont perform too well on rowridge.
You should only use a group A aerial on rowridge, this is something you cannot buy in the shop.
If you continue to have issues and want someone credible to do the repairs then my contact details are
Jays Cabling Services
jayscabling@yahoo.co.uk
www.jayscabling.co.uk MIKE WELLS
SIMPLY :)
if you change your rowridge aerial to vertical it will not affect your 2nd aerial which is on another transmitter.
Changing the polarisation of the rowridge aerial to VP will only enable to receive the reception with a better signal, the mux's which VP receive are exactly the same as the mux's you are receiving on HP.
The aerial doesnt know its receiving HP or VP so cannot cause issues when combining with your 2nd aerial. It is simply receiving reception from certain mux's which do not conflict with the 2nd aerial.
regards
Jamie. MIKE WELLS
It doesnt matter if the aerial is HP or VP you will receive exactly the same channels....
you cannot have 2 aerials on the same transmitter combined into 1 receiver.
If for some strange reason you wish to use both HP and VP you will need to run seperate cables to seperate receivers.....
BUT as I say there is nothing to gain from this as you will have exactly the same channels.
regards
Jamie. SUSAN HALEY=
Hi,
there are currently transmitter works this week on midhurst, this should only result in a weak signal not total loss, however if you system is already running on a weak signal then the reduced signal due to works could result in your loss of reception.
If this persists then you may have other issues on your system.
I am an approved install company who can provide repair and install works should your issue not be related to the current transmitter works.
regards
Jamie Stevens
Jays Cabling Services
jayscabling@yahoo.co.uk ALEX -
I have read about lots of people experiencing the same problem.
They are all saying this is deliberate by the companies to make the new 4g look faster than it actually is.
who knows !!!
:)
:)
:) SEAN-
Hi,
The fact that your neighbour has the same problem rules out any issue with your tv.
Is the problems still current?
Is the sound perfect or distorted?
Is the problem affecting more than one tv in the house?
what is your location?
thanks
Jamie ROY BARTON -
Hi, I am a professional installer who is a digital approved member.
With regards to the log periodic they have flat gain so perform pretty much like a group A aerial. Not one that I would fit, however I have seen them performing well.
Something which people seem to not advise on this site is one simple thing, your signal received can change from location to location, so I would try testing the aerial on different parts of the building, simply moving the aerial a few feet can make all the difference when receiving signal, location is key to making it all work properly.
hope this helps :) ROY BARTON=
If you use a group A aerial and avoid using an amplifier you should not have issues with 4G
:) ROY BARTON-
There is no reason to combine a HP and VP signal, although they are received differently they are outputting reception on exactly the same UHF settings.
Thus all you will be actually doing is combining 2 identical signals.
JOHN-
To assist you can you please provide
Your location
The type of aerial you have ie red or black tipped
The location of your aerial
How many TVs connect to the aerial
Do you have an amplifier
thanks
Jamie
Qualified Aerial Installer MS....
there is no reported issue with your transmitter.
You may have issue with your tv or aerial system. GW....
do you still have issues? 
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