News|​TV|​Freeview|​Freesat|​Maps|​Radio|​Help 
Help: My Sky box has a "no signal message" - what do I do?
My UK Free TV settings
For an enhanced Freeview reception
prediction please enter your
full postcode, a national grid reference or
a UK latitude and longitude pair.
 
Most popular LIVE 02:53
Live updates LIVE 02:53
Trends|Faults/Engineering|Box updates
Ardentinny
TV Reduced Quality from 17:53 to...
Benagh
TV Off Air from 18:20 today to 2...
Carno
TV Off Air from 14:18 today to 1...
Chisbury
TV Off Air from 23:48 yesterday ...
Cwmfelinfach
Freeview: HD Digital TV Reduced Q...
Danbury (Church Green)
DAB: BBC National DAB Radio Off A...
Epping Green
DAB: BBC National DAB Radio Off A...
Grassington
TV Off Air from 08:56 today to 1...
Hagg Wood
TV Off Air from 09:51 today to 1...
Holcombe Down
DAB: BBC National DAB Radio Off A...
Kilkeel
TV Off Air from 18:20 today to 2...
Killowen Mountain
TV Off Air from 18:20 today to 2...
Llandinam
TV Off Air from 14:18 today to 1...
Llanfyllin
TV Off Air from 14:18 today to 1...
Llangadfan
TV Off Air from 14:18 today to 1...
Long Mountain
TV Off Air from 14:18 today to 1...
Lowestoft
TV Off Air from 09:10 today to 1...
Mynydd Machen
Freeview: HD Digital TV Reduced Q...
Naish Hill
DAB: BBC National DAB Radio Off A...
Pennar
Freeview: HD Digital TV Reduced Q...
Salisbury
DAB: BBC National DAB Radio Off A...
Stockland Hill
DAB: BBC National DAB Radio Off A...
Tacolneston
Freeview: HD Digital TV Off Air f...
Treharris
Freeview: HD Digital TV Reduced Q...
Van Terrace
Freeview: HD Digital TV Reduced Q...
Waltham
DAB: BBC National DAB Radio Off A...
Wattsville
Freeview: HD Digital TV Reduced Q...
Westwood
TV Off Air from 21:05 yesterday ...
UK Free IconMap of transmitters with faults or engineering
William Hepburn Worldwide Tropospheric Ducting Forecasts Atmosphere interference maps
Twitter LIVE 02:53

Briantist: http://t.co/LBA3SLR0oZ Ariel DG hails superb referendum coverage 19 September 2014 Last updated at 1202 Tony Hall has th
Briantist: http://t.co/PKoMe6B6pi Talking ТV Bake Off Rising Star
Briantist: http://t.co/8LzXt7wydi UKTV prοfits fall 7 in 2013 Media theguardian com Revenues were up 6 to a record 278m with repor
Briantist: http://t.co/M8481q8JM3 ITV chιef Force BSkyB and Virgin Media to pay retransmission fees Media theguardian com The impa
Briantist: http://t.co/wm6bbBnte4 UKTV sɛɛks to exploit scale as field narrows UKTV has predicted a decline in the number of chan
Briantist: http://t.co/hz5ZxtmhSw BBC4 gοes weird and wonderful with abstract idents and new shows John Plunkett Media theguardian
Briantist: http://t.co/lESXExpm9T TV AND MEDIA 2014 Changing consumer needs are creating a new media landscape The TV landscape is
Briantist: http://t.co/ZWNnxpQtBI ITV gοes into battle with BSkyB and Virgin over 100m fees for main channel Telegraph In todays h
Briantist: http://t.co/HYKU89hLOW Ariel Lιcence fee enforcement to be reviewed 9 September 2014 Last updated at 1057 Ministers are
Briantist: http://t.co/RfbLLThFpM BBC Тrust chair Rona Fairhead faces Commons select committee live Media theguardian com For many

Click here to follow Briantist on Twitter

My Sky box has a "no signal message" - what do I do?


My Sky box has a  no signal message  - what do I do?

If you are getting the message "no signal" this would indicate that there is a problem with the signal from your dish into your box. Even without a card inserted into a Sky Digibox, if there is a signal, you will always get Sky Guide and the free channels.

Try powering off your box, remove the card, check carefully the cables, especially the connection to the dish, reapply the power and then when asked to insert your card you should then be able to see (for example) Sky News on 501 and the BBC News channel on 503.

Once you can see any channel, reinsert your card. This should, after about one minute, give you the channels you expect, such as 103, 104 and 105.

There are three ways you can attempt to reset your box. Please see <img src="data:image/png;base64,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" class="xico" style="vertical-align:text-bottom" alt="www.ukfree.tv link icon"> link icon What can my do when my Sky Digibox says 'No Signal' ?.

If you continue to get "No signal", you dish may have been misaligned, or there may be a fault with the cables and connectors, or a problem with the Digibox. You can see the signal strength by pressing SERVICES, then 4-SYSTEM SETUP and 6-SIGNAL STRENGTH.



Click here for the list of questions


Click here to ask a new question




Your comments: most recent posts are at the bottom

firstFirst comments prevEarlier comments  ◊ 

Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

A
albey
Friday 19 September 2014 10:08PM

hi I bought a V5S openbox it had no longitude or longitude settings what would these settings be or what I have to do

xx
updates
Automatic update every 1 minute



Please post a question, answer or commentIf you have Freeview reception problems before posting a question your must first do this Freeview reset procedure then see: Freeview reception has changed, Single frequency interference, and Freeview intermittent interference.

If you have no satellite signal, see Sky Digibox says 'No Signal' or 'Technical fault'

If you have other problems, please provide a full (not partial) postcode (or preferably enter it in box at the top right) and indicate where if aerial is on the roof, in the loft or elsewhere.

UK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.








Privacy policy: UK Free Privacy policy.