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> Help >Top questions
Free to watch on satellite

Free to watch on satellite

Can I stop paying Sky and use my satellite receiver to get Freeview ?1
What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?2
Can I use my ex-contract sky digital satellite receiver to get Freeview channels?3
My Sky box has a "no signal message" - what do I do?4
How do I change the RF output channel on a Sky Digibox?5
How can I watch Channel 4 and five on satellite if I have no card or a free-to-view card?6
I have split the signal from my satellite dish and now nothing works.7

View all 75 questions...

Freeview and aerials

Freeview and aerials

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong1
My high gain aerial can't get all the Freeview channels I expected2
What is the Inversion Effect and why does it effect my Freeview TV reception? 3
My ITV/C4 Freeview channels have disappeared - what can I do? Is it my SCART cable?4
I have now lost all signal can you tell me what the problem might be?5
Will an aerial booster improve my freeview reception?6
What are the aerial types about? Are they high-gain?7

View all 69 questions...

TV channels and radio stations

TV channels and radio stations

Can I receive British Eurosport for free?1
Is sky|one going on Freeview?2
How do I receive all of uktv+ channels (gold, style, food etc) using my Freeview/ONdigital box?3
What has happened to TCM?4
Can I get E4 with this service?5
Can I get extreme sports channel on freeview?6
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are on Freeview so why not Freesat? Will they be on the BBC's Freesat?7

View all 17 questions...

Viewing from outside the UK

Viewing from outside the UK

How can I get Channel 5 on Sky in Ireland?1
Can I receive UK free-to-view TV in Southern Spain?2
Can I use my digital freeview box abroad and receive English channals?3
Can I pick up Freeview from Germany?4
I live in Portugal Barcelos. I have a satellite dish (84cm) and would like to be able to watch the BBC and ITV FTA channels.5
Can i use my freeview box in Stavanger Norway and what channels will i be able to recieve?6
How big a satellite dish do I need to receive UK television in Madrid?7

View all 25 questions...

Non-UK channels

Non-UK channels

Can I get American tv via satellite in Europe?1
How can I get Italian satellite channels in the UK?2
Can I get German/Italian channels on Sky Digital?3
Using a HUMAX satellite receiver to watch Italian TV, mainly RAI channels but they often have the message that the channels is scrambled, but all I read is that RAI is free to view?4
I receive German channels via a satelite dish. Will this still be possible when the UK goes completely digital?5
Can I get German channels on Sky Digital (like it was on analog Sky)?6
Can I get sky italia cards in england?7

View all 16 questions...

Difference between systems

Difference between systems

Can I use an existing sky dish with a freeview box? and if so can the two services share the same dish?1
Can I use a ex-Sky box to receive aerial Freeview?2
Why are some channels free on Freeview but paid-for on satellite?3
Do I need to get an aerial or can I connect my old sky dish straight to an aerial multi socket to recive the signals to all house outlets?4
I currently have an NTL cable line for TV. Will I be able to use this to receive freview?5
Why are many channels (such as TCM) on fSfS or Freesat but not on Freeview?6
How come Channel ABC1 on Freeview closes at 6pm yet it advertises shows that are on at least till 9pm?7

View all 14 questions...

Television sets

Television sets

What connections are used from set top box to TV (such as SCART) ?1
Can I use a Freeview box if there is no SCART connector on my TV?2
Why has my widescreen TV just made everyone look fat?3
If you have several TVs at home do you need separate decoders for each set or is there a way of connecting them?4
My TV is NICAM, does that mean I have digital TV?5
Are all Widescreen TVs digital?6
My video doesn't work with my digital TV box, help!7

View all 14 questions...

High Definition (HD)

High Definition (HD)

Whenever i watch moving sport especially football I experience much poorer picture quality with what i call 'ghosting', do I need HDTV?1


What is going to happen to the free-to-view satellite cards?1
How can I watch itv-1, Channel 4 and five on satellite if I have no card or a free-to-view card?2
What is the ITC position on free-to-view satellite?3

Your comments: most recent posts are at the bottom

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Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

Derek Richardson
Saturday 1 February 2014 11:01PM Southampton

Today when I tried to get hd programs on my tv not only did i not get any programs but the programs have dissapeared from my tv guide. I have a rooftop aerial which is less than a year old and view my programs through a humax t2 hard drive. All the other programs are broadcasting ok, it is just HD that is missing.

Sunday 2 February 2014 9:54PM

i have just bought a sky +hd box do i need to connect both coaxils in rf1 &rf2 ?

Dave Lindsay
Monday 3 February 2014 9:07PM

glenn: "Only" if you wish to view the output of the box on a TV in another room - this using an analogue signal.

If not, then don't connect the terrestrial aerial via the Sky box.

Margaret Henderson
Monday 10 March 2014 8:58PM Harpenden

Post code AL5 4JP. We have a communal aerial and have had poor reception for last 2 weeks. Today TV went off at 12.30, came back on at 21.00. Could this be because of new phone signal?

Tuesday 11 March 2014 7:29AM

Margaret Henderson: It's could be a new 4G signal. However, as you have a communal aerial system, you need to contact whoever manages it for you and ask them to investigate.

There's nothing you can do yourself in this situation: any filter needs to be fitted to the system's aerial.

A Jamieson
Thursday 3 April 2014 8:36PM

Apologies,the error message on my vision box shows C03 Activation date,this is afer I had manually updated the box?. Can you advise any help thanks

Thursday 3 April 2014 9:10PM

A Jamieson: I presume that you have powered down the box at the mains for several minutes and then restarted?

a jamieson
Saturday 12 April 2014 12:45PM

Sorry for delayed reply to post 3april yes I did powerdown before restart and have tried several times since.

Mr N Barton
Tuesday 15 April 2014 10:23PM

Hi we lost itv2 from channel 6 is there problem with my you view box and is there fix

Norman Langridge
Wednesday 16 April 2014 9:16PM

I can receive PSB2 from two transmitters (Rowridge & Whitehawk) by manual tuning my HUMAX 2000T, but when searching both Rowridge and Whitehawk Muxes the EPG shows only the stations from the first PSB2 searched , i.e.nothing in the 800s. So, I can have either the Rowridge ITV or the Whitehawk ITV, but not both. Why is this if both are receivable?

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Please post a question, answer or commentIf you have Freeview reception problems before posting a question your must first do this Freeview reset procedure then see: Freeview reception has changed, Single frequency interference, and Freeview intermittent interference.

If you have no satellite signal, see Sky Digibox says 'No Signal' or 'Technical fault'

If you have other problems, please provide a full (not partial) postcode (or preferably enter it in box at the top right) and indicate where if aerial is on the roof, in the loft or elsewhere.

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