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Briantist: Read this! You know you want to... is out! http://t.co/I2KcrfovOv
Briantist: dibble has posted good morning can you please help i am unable to tune in channel 61 on my lg tv no matter how my http://t.co/N6UvrfRMmn
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Briantist: Anthony has posted Vy No there are no plans at present for Starz to come to Freeview BB52EH http://t.co/qvtjOTg7rH @vyle13
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Free to watch on satellite

Free to watch on satellite

Can I stop paying Sky and use my satellite receiver to get Freeview ?1
What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?2
Can I use my ex-contract sky digital satellite receiver to get Freeview channels?3
My Sky box has a "no signal message" - what do I do?4
How do I change the RF output channel on a Sky Digibox?5
How can I watch Channel 4 and five on satellite if I have no card or a free-to-view card?6
I have split the signal from my satellite dish and now nothing works.7

View all 75 questions...


Freeview and aerials

Freeview and aerials

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong1
My high gain aerial can't get all the Freeview channels I expected2
What is the Inversion Effect and why does it effect my Freeview TV reception? 3
My ITV/C4 Freeview channels have disappeared - what can I do? Is it my SCART cable?4
I have now lost all signal can you tell me what the problem might be?5
Will an aerial booster improve my freeview reception?6
What are the aerial types about? Are they high-gain?7

View all 69 questions...


TV channels and radio stations

TV channels and radio stations

Can I receive British Eurosport for free?1
Is sky|one going on Freeview?2
How do I receive all of uktv+ channels (gold, style, food etc) using my Freeview/ONdigital box?3
What has happened to TCM?4
Can I get E4 with this service?5
Can I get extreme sports channel on freeview?6
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are on Freeview so why not Freesat? Will they be on the BBC's Freesat?7

View all 17 questions...


Viewing from outside the UK

Viewing from outside the UK

How can I get Channel 5 on Sky in Ireland?1
Can I receive UK free-to-view TV in Southern Spain?2
Can I use my digital freeview box abroad and receive English channals?3
Can I pick up Freeview from Germany?4
I live in Portugal Barcelos. I have a satellite dish (84cm) and would like to be able to watch the BBC and ITV FTA channels.5
Can i use my freeview box in Stavanger Norway and what channels will i be able to recieve?6
How big a satellite dish do I need to receive UK television in Madrid?7

View all 25 questions...


Non-UK channels

Non-UK channels

Can I get American tv via satellite in Europe?1
How can I get Italian satellite channels in the UK?2
Can I get German/Italian channels on Sky Digital?3
Using a HUMAX satellite receiver to watch Italian TV, mainly RAI channels but they often have the message that the channels is scrambled, but all I read is that RAI is free to view?4
I receive German channels via a satelite dish. Will this still be possible when the UK goes completely digital?5
Can I get German channels on Sky Digital (like it was on analog Sky)?6
Can I get sky italia cards in england?7

View all 16 questions...


Difference between systems

Difference between systems

Can I use an existing sky dish with a freeview box? and if so can the two services share the same dish?1
Can I use a ex-Sky box to receive aerial Freeview?2
Why are some channels free on Freeview but paid-for on satellite?3
Do I need to get an aerial or can I connect my old sky dish straight to an aerial multi socket to recive the signals to all house outlets?4
I currently have an NTL cable line for TV. Will I be able to use this to receive freview?5
Why are many channels (such as TCM) on fSfS or Freesat but not on Freeview?6
what is the difference between normal Co-axial cable and satellite grade? Can I use normal cable for either freeview or satellite signal?7

View all 14 questions...


Television sets

Television sets

What connections are used from set top box to TV (such as SCART) ?1
Can I use a Freeview box if there is no SCART connector on my TV?2
Why has my widescreen TV just made everyone look fat?3
If you have several TVs at home do you need separate decoders for each set or is there a way of connecting them?4
My TV is NICAM, does that mean I have digital TV?5
Are all Widescreen TVs digital?6
My video doesn't work with my digital TV box, help!7

View all 14 questions...


High Definition (HD)

High Definition (HD)

Whenever i watch moving sport especially football I experience much poorer picture quality with what i call 'ghosting', do I need HDTV?1

Archived

What is going to happen to the free-to-view satellite cards?1
How can I watch itv-1, Channel 4 and five on satellite if I have no card or a free-to-view card?2
What is the ITC position on free-to-view satellite?3



Your comments: most recent posts are at the bottom

firstFirst comments prevEarlier comments  ◊ 

Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

M
Michael
Saturday 9 August 2014 12:36AM

Hi jb38 thanks for the link. It says

1.Sign in to the TV settings section of My Sky using your Sky iD and password.
2.Select Change your PIN.
3.Enter a new four-digit PIN in the Enter new PIN field.
4.Repeat the new PIN in the Confirm new PIN field.
5.Select Update PIN.

I don't have a Sky ID or password, but if I did what would I be asked for?

Can a pin number not be reset in the menus of sky on the box itself?

J
jb38
Saturday 9 August 2014 11:18AM

Michael: The simple answer is no!, because any changes to the standard of using the last four digits on the card "cannot" be made without first of all logging onto Sky who keeps a record of "all" pin number changes made by their subscribers, viewers such as yourself who are not subscribers, being unable to make changes of any type.

On the subject of what Sky would ask for, if you were a Sky subscriber then you would not be asked for anything except to choose from a range of options, because as soon as you logged onto Sky with your user ID, details of who you are (or should be) including address, phone number of, package being subscribed to, as well as info on the serial number of the box being used would be known by Sky.

Needless to say, that if they suspected that you were not that person, then the viewing card being used in the box would no doubt come to the end of its life, that is as far as accessing facilities reserved for Sky customers is concerned.

M
Michael
Sunday 10 August 2014 12:47AM

I heard you can buy pirate boxes from North Africa that can receive sky for nothing? Is that true? I know in the past you could buy pirate cards, I don't understand why you can't buy them anymore. There are channels on Sky that are blocked by Sky that are free on Freeview such as UK Gold and Alibi. Why are they blocked? ITV E$ HD is a farce. These are meant to be Freeview yet you get a message "This is the wrong card for the set top box? What exactly is in these Integrated circuits? I have heard so much rubbish overtime such as 1. Sky cannot communicate with the card if you have no phone line connected, meaning "If you subscribe and cancel it, you take the phone line out of the box and you can watch it for a long time" 2. If you put the card in the freezer it will work? What is all this about as I know none of this works? How do they control these cards, what exactly is in them, do they not use the same circuit diagram?

MikeP
Sunday 10 August 2014 8:41PM

Michael

The card contains some circuitry but also some software. It is possibloe for Sky to communicate with the card inserted in the Sky Box via an over-air system and not just via a telephone line. So they can control how the card in a particular box is 'paired' with that box. If the card is not properly 'paired' it will give the message quoted.
Putting a Sky authorisation card in a freezer does not change the data and software stored on the card. It contains a microcircuit that is stable between -50C and +180C, by the very nature of silicon that is used as the base upon which the circuitry is built. The software/firmware is not known to be temperature sensitive so if the 'chip' is undamaged it is not affected.
I do not know of any boxes that can receive Sky services that are being sold from North Africa. If there are some, they will either be pirated versions or stolen stock. I would not condone nor recommend any such source as there are potential legal pitfalls to owning and/or using such a device, not least of which are copyright laws and the 1968 Theft Act.

T
tony
Tuesday 12 August 2014 3:49PM Bridport

We live in Higher Eype near Bridport DT6 6AH. I have mounted a group A high gain antenna on the roof and have some signals Ch24 and Ch 28 give High quality and High signal strength with the antenna mounted horizontally.
This I think means we are getting the signal from Rowridge.
If I look at the Rowridge transmitter data I see that the antenna could be mounted either Horizontally or vertically . I am puzzled about 2 things :-
Why dont I receive ch 21,25,22 all of which transmit at "Full"
What is the significance of the + or - following a channel number.
Thanks for any help
Tony

T
tony
Tuesday 12 August 2014 3:51PM

Sorry it should read Ch24 and Ch 27 give High quality and High signal strength

K
KMJ,Derby
Tuesday 12 August 2014 10:10PM

tony: There are several reasons why reception of the COM muxes from Rowridge on C22, C25 and C28 might not be possible in Bridport despite reception of the PSB muxes being ok. Firstly, with the aerial mounted for horizontal polarisation, the signal is only transmitted at 50kW horizontal, a quarter of the power of the PSB muxes. Additionally the same frequencies are used by Stockland Hill, the signals from which, despite being obstructed by local hills, are likely to cause interference to any signals from Rowridge. Secondly, the antenna for the SDN and Arqiva A&B COM muxes from Rowridge is lower down the mast than that used for the other services.The radiation pattern, which has not been made public could be tailored to limit interference to viewers to Stockland Hill. With the aerial mounted for vertical polarisation you might stand a better chance of reception from Rowridge as the COMs are 200kW vertical, however there is still the question of the radiation pattern possibly having a restriction towards Stockland Hill and the possibility of low level interference from S/H.

T
Tony Hill
Wednesday 13 August 2014 11:37AM

Tony (of Higher Eype): We live just to the east of Dorchester and are almost at the western limit of the Meridian (Rowridge) area. From Weymouth westwards, West Country is the ITV area with a transmitter In Devon (near Plymouth?). How is it you don't point your aerial there?

M
Michael
Thursday 14 August 2014 12:34AM

Hi Mike P Thank you for the answers. In my opinion there are just too many channels being blocked by BskyB and I wish people would stop paying for it. I can understand charging for live sports, Movie Channels and Box Office, however it is not right to be charging for the other channels such as ITV Encore, Alibi, Gold, E Entertainment and nearly all children's TV and there is not one documentary channel that is free to view. The subscriptions that people pay are subsidising channels that simply should not be being subsidised. The Pub trade cannot afford there charges, OFCOM have done nothing about any of this

J
Jim Nicholson
Tuesday 26 August 2014 9:11AM

Hi there
I have started to experience loss of the BBC1 & BBC2 block through RF2 of my Sky +HD box
I have proved this by bypassing the box by link the aerial lead directly to the output lead.
The output lead is connected to an aerial distribution amplifier in the loft & all televisions connected exhibit the same problem.
Has anyone got any thoughts?
MTIA
Jim

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Please post a question, answer or commentIf you have Freeview reception problems before posting a question your must first do this Freeview reset procedure then see: Freeview reception has changed, Single frequency interference, and Freeview intermittent interference.

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If you have other problems, please provide a full (not partial) postcode (or preferably enter it in box at the top right) and indicate where if aerial is on the roof, in the loft or elsewhere.

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