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Why have I been sent a filter for my Freeview?

Starting 29th April 2013, the third phase test for the at800 interference to Freeview is taking place. For this test, filters are being sent out to all homes at risk before the test starts. The area chosen for this third test is West London, including Isleworth - the home of satellite pay broadcaster, British Sky Broadcasting.

Starting 29th April 2013, the third phase test for the at800 in
Published on by on UK Free TV

At800, the people who are going to stop interference from the new mobile internet services (4G) when they start in the old analogue TV frequencies (called the 800MHz band) are performing a third test in the Isleworth area.

The test area is approximately:



Homes which are thought to be at risk from the interference will be sent a special filter before the test signals are broadcast.

This is to allow at800 to find out if sending filters out first is the most effective way of preventing people having problems. This is to compare to the second-phase trail in south west London, where leaflets are sent, but each householder has to call in to be sent a filter (and possibly an engineer).



The filter looks like this:



This will need to be fitted to the back of the Freeview box (if there is only one in use) or to the aerial side of an amplifier, if one is in use.







Your comments: most recent posts are at the bottom

firstFirst comments prevEarlier comments  ◊ 

Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

J
jb38
Friday 6 June 2014 7:53PM

kira: On having carefully read over everything said, the main point that stands out above everything else is the fact of you having reported that everyone else's TV's in the shared apartment block are fine except the one next door to your flat, this automatically indicating that your entire problem is down to the signal level being fed into the flats in question being low to the extent that the TV's in question are liable to be running at a level that's not much above the threshold minimum necessary to resolve a picture, hence why any slight dip in same, such as caused by passing traffic, causes problems.

Aerials in your area are seen to be pointing towards the Crystal Palace transmitter, and even if 4G was operating in your area it would be unlikely to have any effect on reception from that station by it using channels in the C22 - C29 range, whereas its channels from C60 downwards that are susceptible to being affected by 4G signals.

I feel that the only way you are going to resolve the problem is by contacting a "proper" aerial installer and who will have the equipment necessary for making an accurate assessment of the signal level (and quality of) being fed into your flat, and not anyone connected with the building maintenance team, that is "if" this is who you were referring to?

A factor that could be responsible for the problem having only recently started could be down to an increased level in tree foliage, as trees are not exactly in short supply in your area and tree foliage can causing blocking of DTT signals.




M
Michael
Friday 6 June 2014 10:44PM

kira: Since you believe it's 4G (and you're disregarding the BBC who state that it is not) - let's clear it up once and for all. Phone at800 on 0808 13 13 800 Mon-Sat 8-6 and ask them if there are 4G masts active within your area that have been switched on within the last 2 months.

They know exactly how close masts are to your postcode and when they were activated, so you can find out for sure if 4G is the problem.

J
jb38
Saturday 7 June 2014 8:04AM

kira: In addition to that already said, could you please clarify with regards to the shared attic indoor aerial referred to, insomuch is this used purely by your neighbour and you? "or", which would be most unusual if it was!, used by the other residents in the block?

Another point being, do you reside on the top floor of the apartment block whereby the aerial referred to is located immediately above the ceiling of the flats? the point there being that if any device capable of causing interference (albeit of an intermittent nature) was being used in the flats then the impact of would be much greater by the fact of an aerial being located relatively close to it.

This of course, only being applicable if the aerial is used purely by your neighbour and you, as you have already mentioned that no one other than the two flats are affected by the problem.

S
Stuart Shaw
Sunday 15 June 2014 1:39PM

How do I get hold of the freeview AT800 filters for my three tv`s in my home thank you

M
MikeB
Sunday 15 June 2014 5:13PM

Stuart Shaw: The best question to ask is, why do you need them?
If you got sent one in the post last year (or at least a card saying you might have an issue), then there was a chance that you needed them, but if you look on this forum, you'll find that remarkably few people actually required them. In reality, almost every problem which people described as due to 4G has been due to something else, and where there were problems, one was normally fine (as close to the aerial as possible.

If you describe your problem, and include your postcode when you post, you can see for yourself if there are any 4G stations near you, etc. The at800 website is also useful.

However, rather than spend money on filters you dont probably need, perhaps work out what the possible problem is first.

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