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North East England - switchover completes on Wednesday 26th September 2012
If you live in the North East of England - you will need to perform a 'first time' retune on your Freeview TV or set-top box when you get up for breakfast on the morning of Wednesday 26th September 2012.
Viewers in North East England who use the Bilsdale, Chatton, Pontop Pike or Fenham "full Freeview" transmitters (and about 43 smaller relay transmitters) will have no analogue television from Wednesday 26th September 2012. Unless you use cable or satellite to watch television, if you don't use a Freeview box or set, your screen will be blank.
Do not expect ANY FREEVIEW television service from midnight until 6am - or a late as mid-afternoon on some relay transmitters (see below for timetable). This means you will not be able to record Freeview programmes overnight. --- but you can watch online here - Watch live UK TV channels and listen to live radio now.
Most people need only perform a "full retune" (or "factory reset" or "shipping condition") on their Freeview box or TV, but it would be impossible with five million homes covered by the transmitters, for no-one to have a problem.
Please note that the "Burnhope" transmitter will no longer be required for television other transmitters will provide coverage.
Coverage Maps
On these maps, the full-service six-multiplex transmitters are shown with the "red star" Freeview logo. The public service three-multiplex masts are shown with a brown indicator. The green areas on the maps, are the areas where the strongest signal is from the shown transmitter region, with the light blue showing overlap areas where signals from other regions are stronger.
From Wednesday 26th September 2012 you MUST have a digital television device to watch TV. If you do not have a digital receiver, from Wednesday will have a blank screen.
If you are over 75, get (or could get) Disability Living Allowance, Attendance Allowance, Constant Attendance Allowance or mobility supplement; or have lived in a care home for six months or more; or are registered blind or partially sighted and need assistance, please see The Switchover Help Scheme.
Cable and satellite
Cable (Virgin Media) and satellite (Sky, Freesat, fSfS) viewers are not affected by the changes. Remember, however, that you may be using analogue TV to watch on a second or third set and it might need a Freeview box.
If you are not on the list, you should scan your box from around 6am.
When you now rescan, you MUST do a "first time installation" or "factory reset" scan (sometimes called "shipping state"), not a simple "add channels". Do the procedure you did on "national retune day", September 30th 2009, see Freeview Retune - list of manuals.
If you live close to the transmitter, you may have to disconnect any "boosters" from your aerial system. The new, more powerful digital signals may overload any amplifiers and result in no reception! When looking for them include a check for distribution amplifiers, loft boxes, set back amplifiers, bypass Amplifiers, hidden masthead amps in a loft space and any dodgy active splitters.
Homes with no Freeview at all will now have Freeview Light
If you had no Freeview service before, you will have the BBC channels digitally from Wednesday 12th September 2012. This is a single multiplex of the BBC channels (radio, television and text) for most people.
However, if you were on the fringes of reception from one of the main Freeview transmitters, you will now get all the Freeview channels.
If you didn't get this limited Freeview service on Wednesday 12th September 2012 then you may need a new aerial.
If you are served by a public service (relay) transmitter, which are:
...you now need, from around from 9am (unless shown otherwise) on 26th September 2012 to rescan, and you will get a second Multiplex with ITV 1, ITV 2, ITV 1 +1, Channel 4, Channel 5, Channel 4+1, E4 and More4.
Because of the location of the transmitters, some viewers will find that they can pick up the signal from other BBC and ITV 1 regional studios.
Those viewers with "Freeview HD" (or other so called D-Book 7) receivers will find they are presented with a menu to allow them to pick which BBC One region is shown on "button 1", and which ITV 1 regions appears as channel 3.
Viewers with older equipment may have to resort to doing a manual to get the correct signal for the desired transmitter.
All Freeview boxes automatically scan the available broadcast frequencies looking for channels, and they do this from C21 to C69. Older Freeview boxes will, if a duplicate version of a channel is found whilst scanning, such as another BBC One region, placed it in the 800-899 channel range.
Some Freeview boxes will pick the strongest signals for the "primary" number positions, and some will detect the different regions providing a choice when you perform a "scan for channels".
Well if it completed reception is terrible, just had a couple of holidays up there worst reception in the whole country.
I was dreading Bilsdale going degital as I thought it would cause caos in Leeds etc which use Emley Moor just like Belmont causes to other parts of Yorkshire.
Mark Fletcher Wednesday 12 September 2012 9:16PM Halifax
Williamson.As you did not leave a full postcode or a nearby location as such,we cannot be of any valuable help to you.
All i can say is you have too much signal.
I forgot to switch over this morning, but I did it this evening when I came back from work, My mam had tv on during the day and it worked ok, no different to any other day, i have tv with built in freeview, bad aerialsignal and never had all channels before, still the same, will I still get upgraded or will I have to wait until 26th September 12
Thanks but no luck Dave. Maybe mux BBCB c63 got the chop. I think it was a very low power temp affair. DSO stage 2 will see Freeview HD on BBCB c49 (acc to this site)., perhaps that will fix things. BTW the exhisting analogues BBC1 and C4 pictures are weak/noisy/grainy and VHS quality picture respectively!
We live near Whitby. We have now got BBC channels and BBC radio channels. ITV and Channel 4 have now vanished. Do we now have to wait until the 26th to get these channels back? I have retuned several times. The TV has Freeview built in. I am disappointed that we have lost channels. Anyone got any suggestions please?
A number of people using Bilsdale have the same issue.
If your set has manual tuning, try a manual tune on UHF channel 21.
If the aerial goes via a box, e.g. a DVD recorder or PVR (recorder), try removing this temporarily by connecting the aerial directly into the TV. Then perform a manual tune to UHF channel 21 (if doing this whilst the recorder is connected didn't do the trick).
Dave, thanks for your reply. We could not get Freeview before from Bilsdale. Bought new Freeview sets for the bedrooms for the switchover. Had a new aeriel put in the loft and now get the signal from Aislaby according to the TV engineer we used. We live at YO22 5BS
I can get ITV and Ch 4 on one of the sets after another auto retune. Only BBC on the other 2 sets. Will have a go manually tomorrow. We have got B&B guests in the rooms tonight!
For relay transmitters such as Aislaby which have never carried Freeview before, this means that they continue to broadcast BBC One, ITV1 and Channel 4 in analogue and BBC standard definition in digital for the intervening period. This means that ITV1 and Channel 4 can only be viewed via analogue and BBC Two can only be viewed via digital (Freeview). BBC One is available on both.
For those who are receiving from a main transmitter (such as Bilsdale) that carried Freeview before switchover, but who were too far away for the weak pre-switchover signals to reach, they are in the same position (as above) for the two weeks.
The reason for this staggered approach is so as to give those who haven't bought a digital receiver, or who have and which is not compatible with the post-switchover signals, the opportunity to buy one. It also means that they will loose access to only BBC Two.
As your aerial is directed to Aislaby, then the manual tuning won't do any good because what I suggested above assumed that you were receiving from Bilsdale.
Perhaps you will have to get the piano this evening!
One last warning: The Aislaby transmitter will be Freeview Lite which means that it will carry only Public Service channels. These are BBC standard definition and high definition, BBC radio, ITV1, ITV1+1, ITV1HD, ITV2, Channel 4, Channel 4+1, Channel 4HD, E4, More4 and Channel 5.
The Commercial channels that include ITV3, Film4, Dave and others only wish to broadcast from the main transmitters because they are more lucrative for them. This is because they give them the greatest number of viewers for lowest cost.
Dave thank you so much for all the information. You have explained it all brilliantly and it makes sense now. I can now explain the situation to my B&B guests and know what I am talking about. Thanks for sparing the time to explain in simple terms!!
Anne
I retuned my digital TV yesterday (away until then). All semed fine, but my VCR no longer registers BBC2. I have tried both an auto and manual retune but it refuses to return. I can see it on Line 1 just not where it is supposed to be.
Can anyone help?
If the new TVs have analogue built-in, then you may be able to tune them in for ITV1 and Channel 4, giving suitable instructions to your guests on how to switch between analogue and digital.
Or you could leave them the old and the television each...
I guess that this has cost you to replace them all which isn't what you need.
All the best and let us know if you have any more questions.
Lesley: I presume that this is a VCR that receives analogue signals only as you mention the loss of BBC Two whose analogue signal was switched off. In which case you should be aware that the analogue signals of BBC One, ITV1, Channel 4 and Channel 5 (if applicable) will be turned off on 26th September.
Hi
I confess I am not sure if this is analogue or not. I can see BBC1, ITV, Channels 4 and 5. If it is analogue then I suppose I will lose all the channels on the 26th?
Stuart Owens Sunday 23 September 2012 11:45PM Wrexham
At the top of the page, the pie chart shows this switchover will result in an increase of 3.4% of homes in the UK going digital, but the text alongside says: the next switchover of 2012 will see the number of homes with digital-only terrestrialreception in the UK go up by 1,419,788 from 92.15% to 97.54%. The pie chart also says '92.2% already switched to digital only'.
The maths do not add up. In the pie chart, An increase of 3.4% from 92.15%/92.2% would be 95.55%/95.6% whereas to get to the percentage amount quoted in the text as 97.54% the actual increase calculates out to 5.39% for 92.15% or 5.34% for 92.2%
So which is correct? The 3.4% in the pie chart or the 5.39% as calculated by subtracting 92.15 from 97.54?
Re-tuned this morning, and the reception for BBC channels is dreadful! I have extra shopping channels with perfect reception, but BBC is just lines and twittering noises.