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Switchover starts in East Sussex and Southwest Kent on Wednesday 30th May
If you live in the Hastings, Heathfield and Tunbridge Wells transmitter areas your digital switchover starts this week. If you already use Freeview you will need to retune - if you have never had Freeview, you will get the BBC services this week. Switchover will complete in a fortnight.
This week sees the first stage of the digital television switchover 277,500 homes in East Sussex (outside Brighton and Hove) and Southwest Kent.
From 6am Wednesday 30th May 2012, you must perform a "first time installation" retune (sometimes "Factory Reset" or "Shipping Condition") on your Freeviewbox or television set if you use the Hastings, Heathfield or Tunbridge Wells full service Freeview transmitters.
This is because the old low power "multiplex 1" BBC service will be replaced by the high power BBCA multiplex on the old analogue BBC TWO frequency:
Hastings (6am) - BBC TWO analogue closes on C25, Mux 1 closes on C31-, BBCA starts on C25.
Heathfield (6am) - BBC TWO analogue closes on C52, Mux 1 closes on C34, BBCA starts on C52.
Tunbridge Wells (6am) - BBC TWO analogue closes on C44, Mux 1 closes on C55, BBCA starts on C52.
The Heathfield and Tunbridge Wells transmitters will, for the first time, provide a "single frequency network". This means that the two transmitters will use the same frequencies for each Freeview multiplex - the signals at the receiver will combine to provide excellent coverage. The calibration of a SFN may take some time to perfect on switchover day.
Coverage Maps
On these maps, the full-service six-multiplex transmitters are shown with the "red star" Freeview logo. The public service three-multiplex masts are shown with a brown indicator. The green areas on the maps, are the areas where the strongest signal is from the shown transmitterregion, with the light blue showing overlap areas where signals from other regions are stronger.
Another common problem at switchover is the increase in signal will overload amplifiers and over-the-top aerial installations. If this is the case you will have to remove the booster or amplifier from the system, or perhaps fit an attenuator if you have no amplification. - see Freeview signals: too much of a good thing is bad for you.
On Wednesday 13th June 2012 will see the second stage of switchover, which provides the final Freeview configuration, including Freeview HD for all transmitters in this region - see UK Free TV soon for full details.
On this date, you will need, once again, to do a "first time installation" as indicated above.
If you are over 75, you should already have been supplied new equipment by the Switchover Help Scheme.
Gerald Maguire Monday 4 June 2012 7:17PM Eastbourne
After re-tuning my new Freeview friendly TV I have access to about 14 channels with four or five others apparently not receiving a signal, or a weak one which breaks up the picture. My location is Eastbourne,BN21 1EE.
Can I expect a fuller reange of channels after the next re-tune?. If not what should I do ?
Brian Richardson Sunday 10 June 2012 12:31PM Wadhurst
Poor quality signals only on Mux 1 BBC1,2 etc after changeover at TN5 7PX after switch off/retune from Heathfield Outstanding engineering work complete at transmitter?
Timmy K: It depends which transmitter is being received from. The Haywards Heathrelay transmitter isn't likely to ever carry these channels because the broadcasters in question (the Commercial broadcasters) don't wish to pay for the 1,000 or so small transmitters to carry their services, probably owing to the fact that it will roughly double their cost of transmission whilst only adding 8.5% of the population to their potential viewer-base. The current 81 transmitters achieve 90% coverage. They operate on a profit-making basis and have no Public Service obligation, unlike BBC, ITV, C4 and C5. For a more in depth explanation, see Will there ever be more services on the Freeview Light transmitters? | ukfree.tv - independent free digital TV advice
For those homes that can receive from a station that broadcasts the Commercial channels, then they will be able to watch them, subject to them having an appropriate aerial.
Re: Timmy K
If you have a postcode of RH16 3?? then you may be able to receive a signal from Heathfield or Christal Palace.
My postcode is RH16 3?? and I can't due to trees and buildings.
Look at your aerial.
If the elements go up and down and it is pointing towards Sussex Square, then you are getting your TV from the Haywards Heathrelay.
If the elements are horizontal and the aerial is pointing east then you are getting your signal from Heathfield.
If you have no hills, trees or buildings to the east then you may be OK if you adjust your aerial.
If you are not using a wideband or group E aerial then you will need a new aerial.
A better option would be to get a Freesat receiver and dish.
Peter Richards Saturday 16 June 2012 9:03PM Folkestone
Hi I am having difficulty with freeview.
BBC channels are ok but ITV are poor on freeview
Dave and radio are missing completely I have done
Several retunes my f/view box is new.
My postcode is CT19 4PG
Thank you pete richards