Freeview: Almost five million London homes begin switchover this week with a retune | Digital switchover
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> Freeview >Freeview news >Digital switchover

Almost five million London homes begin switchover this week with a retune

If you live inside the M25, or up to 15 miles outside the capital's orbital motorway, you will need to retune your Freeview TV or set-top box on Wednesday morning.

If you live inside the M25, or up to 15 miles outside the capit
Published on by on UK Free TV

This week sees the first stage of the digital television switchover for 4,853,500 homes in Greater London.

From 6am Wednesday 4th April 2012, you must perform a "first time installation" retune (sometimes "Factory Reset" or "Shipping Condition") on your Freeview box or television set if you use the Crystal Palace, Hemel Hempstead, Reigate or Guildford full service Freeview transmitters.

This is because the old low power "multiplex 1" BBC service will be replaced by the high power BBCA multiplex on the old analogue BBC TWO frequency. Also, ITV 1 analogue will move to the BBC TWO analogue slot, except at Hemel Hempstead.

  • Crystal Palace (starts midnight, ends by 6am) - BBC TWO analogue closes on C33, ITV 1 analogue moves to C23 from C33, Multiplex 1 closes on C25-, Multiplex BBCA starts on C23.
  • Guildford (starts midnight, ends by 6am) - BBC TWO analogue closes on C46, ITV 1 analogue moves to C46 from C43, Multiplex 1 closes on C49-, Multiplex BBCA starts on C43.
  • Hemel Hempstead (starts midnight, ends by 6am) - BBC TWO analogue closes on C44, Multiplex 1 closes on C48+, Multiplex BBCA starts on C44.
  • Reigate (starts midnight, ends by 6am) - BBC TWO analogue closes on C63, ITV 1 analogue moves to C63 from C60, Multiplex 1 closes on C31, Multiplex BBCA starts on C60.

Because the Multiplex BBCA service carries some channels (BBC FOUR and BBC radio stations) that are also still being broadcast as part of the existing multiplex 2, after you retune, you will see these channels duplicated. This will be resolved when you do a full retune in a fortnight.

On Wednesday 4th April 2012 (at 6am unless otherwise specified) if you use the: Alexandra Palace (1pm), Assendon (noon), Biggin Hill, Bishops Stortford,Cane Hill, Caterham, Chepping Wycombe (9am), Chesham, Chingford (11am), Croydon (Old Town),Dorking (noon), East Grinstead (noon), Edmonton, Farningham (9am), Finchley (9am), Forest Row (9am),Gravesend, Great Missenden, Greenwich (4pm), Guildford, Hammersmith, Hampstead Heath, Hemel Hempstead Town (9am), Henley-on-Thames (9am), Hertford, High Wycombe, Hughenden, Kenley, Kensal Town, Lea Bridge (2pm), Marlow Bottom, Micklefield, Mickleham, New Addington (11am), New Barnet,Old Coulsdon (2pm), Orpington, Otford, Poplar (1pm), Skirmett (3pm), St Albans, Sutton, Walthamstow North, Welwyn, West Wycombe, Wonersh (9am), Wooburn (noon), Woolwich (9am), Worlds End relay transmitters you will be able to receive the BBC Freeview services (with the exception of HD) for the first time, and you will no longer be able to view BBC TWO on analogue. link icon 

You MAY find that old equipment will no longer work - see link icon TVs and boxes that do not support the 8k-mode

Another common problem at switchover is the increase in signal will overload amplifiers and over-the-top aerial installations. If this is the case you will have to remove the booster or amplifier from the system, or perhaps fit an attenuator if you have no amplification. - see link icon Freeview signals: too much of a good thing is bad for you.

On Wednesday 18th April 2012 will see the second stage of switchover, which provides the final Freeview configuration, including Freeview HD for all transmitters in this region.

On this date, you will need, once again, to do a "first time installation" as indicated above.

If you are over 75, you should already have been supplied new equipment by the link icon Switchover Help Scheme.

Your comments: most recent posts are at the bottom

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Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

Monday 9 April 2012 3:30PM

Will: I do recall seeing that article at the time. What it means is that switchover IN LONDON will be completed BEFORE THE OLYMPICS.

Looking back at the schedule I had on that date (August 1 2007): <img src="" class="xico" style="vertical-align:text-bottom" alt=" link icon"> link iconUK Digital Switchover | - independent digital TV and switchover advice ....

It clearly shows that Northern Ireland is "On or before Saturday 30th March 2013", and the North East as "On or before Tuesday 30th October 2012".

Wednesday 11 April 2012 6:44PM

living in orpington receiving from Crystal Palace. I have performed numerous retunes and factory restarts. Once I do - all channels work find, But after about two minutes I get a message saying 7 new channels received This then makes most of the BBC channels dissppear. BBC 1 which was on channel 1 goes completley - BBC which was on 2 now appears on 814 . I have a DSTB ( ferguson ). Any pointer to getting BBC 1 back ? Most of the other channels seem to be working

Thursday 14 June 2012 10:20AM Birmingham

Since switch over I can watch tv through sky as normal, but am unable to tune in tv channels on normal tv. Is this not possible? I can tune in channel 5 , but no other. I have a lg digital tv.

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