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Most people need only perform a "full retune" on their Freeviewbox or TV, but it would be impossible with 483,600 homes covered by the transmitters, for no-one to have a problem.
From Wednesday 22nd February 2012 you MUST have a digital television device to watch TV. If you do not have a digital receiver, from Wednesday will have a blank screen.
Do not expect a terrestrial television service from midnight until 6am - or a late as 3pm on relay transmitters (see below for timetable).
Switchover help scheme
If you are over 75, get (or could get) Disability Living Allowance, Attendance Allowance, Constant Attendance Allowance or mobility supplement; or have lived in a care home for six months or more; or are registered blind or partially sighted and need assistance, please see The Switchover Help Scheme.
If you are not on the list, you should scan your box from around 6am.
When you now rescan, you MUST do a "first time installation" or "factory reset" scan (sometimes called "shipping state"), not a simple "add channels". Do the procedure you did on "national retune day", September 30th 2009, see Freeview Retune - list of manuals.
If you live close to the transmitter, you may have to disconnect any "boosters" from your aerial system. The new, more powerful digital signals may overload any amplifiers and result in no reception! When looking for them include a check for distribution amplifiers, loft boxes, set back amplifiers, bypass Amplifiers, hidden masthead amps in a loft space and any dodgy active splitters.
If you had no Freeview service before, you will have the BBC channels digitally from Wednesday 8th February 2012. This is a single multiplex of the BBC channels (radio, television and text) for most people.
...you now need, from around from 6am (unless shown otherwise) on 22nd February 2012 to rescan, and you will get a second Multiplex with ITV 1, ITV 2, ITV 1 +1, Channel 4, Channel 5, Channel 4+1, E4 and More4.
All Freeview boxes automatically scan the available broadcast frequencies looking for channels, and they do this from C21 to C69. Older Freeview boxes will, if a duplicate version of a channel is found whilst scanning, such as another BBC Oneregion, placed it in the 800-899 channel range.
Some of the latest Freeview boxes will pick the strongest signals for the "primary" number positions, and some will detect the different regions providing a choice when you perform a "scan for channels".
The 800-899 is easy to access by pressing CH- from 1, and in most programme guides is just a single scroll up.
Can someone tell me why, after the boost in signal strength, of two days ago I can no longer get film4, yesterday, dave, sky news, and several other programs that were fine before switch over? I have retuned and can get the main BBC and ITVchannels very well. Is this as good as it is going to get or are further increases in signal strength in the pipeline? Will I have to install a dish for the now non-existent channels. Postcode RG456HN
Roger Spinks: The COM muxes at Hannington are still using the low powerantenna with a restriction towards the Guildford service area. This is to protect the low power digital signals from Guildford which share the same frequencies with the Hannington COM muxes. This situation will continue until DSO at Guildford which takes place on 4th April 2012 and 18th April 2012. The restriction at Hannington will be lifted when the frequencies are decommissioned at Guildford. In the meantime the Hannington signal will have a net reduction in signal strength for some viewers due to the change to 64QAM, 8k working.
Edward S: In addition to my post above, did you do a factory reset to clear the channel list before rescanning for channels? If the old 2k frequency is still stored in the LCN positions in the channel list the new 8k versions will appear (if found) in other positions, usually in the 800s. You should have BBC4 somewhere!
Where are you located?
3 of the multiplexes (on chsnnels 39, 42 and 45) are already transmitting at full power, the other 3 (on channels 41, 44 and 47) are transmitting at lower power (half power?) in an arc from NE to SW of Hannington to protect the Guildfordtransmitter using the same channels. This will change soon as the Guilford transmitter begins DSO on the 4th April. On that date, Channel 44 from Hannington will start to transmit at full power. On Aoril 18th, when Guillford has completed DSO, channels 41 and 47 from Hannington will start to transmit at full power.
For your various pieces of Freeview equipmeent, what signal level and signal quality are you getting for the following channels?
BBC 1 (SD)
BBC 1 HD (if your equipment is capable of receiving a HD signal)