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Final switchover for The Wrekin, Ridge Hill groups on 20th April in 2011 week 4

If you are in the west of Central England, you will use the The Wrekin, Ridge Hill, Lark Stoke, Bromsgrove transmitters, or one of the many relay transmitters.

If you are in the west of Central England, you will use the The
Published on 19th April 2011 at 07:59 by

Viewers in Shewsbury, Telford, Bridgenorth, Wolverhampton, Ludlow, Hereford, Ross-on-Wye, Gloucester, Cheltenham and Bromsgrove will have no analogue television from Wednesday 20th April 2011. Unless you use cable or satellite to watch television, if you don't use a Freeview box or set, your screen will be blank.

Most people need only retune their Freeview box or TV, but it would be impossible with 634,600 homes covered by the transmitters, that there would be no problems.



From Wednesday 20th April 2011 you MUST have a digital television device to watch TV. If you do not have a digital receiver, from Wednesday will have a blank screen.



Do not expect a terrestrial television service from midnight until 6am - or a late as lunchtime on relay transmitters.

If you are over 75, get (or could get) Disability Living Allowance, Attendance Allowance, Constant Attendance Allowance or mobility supplement; or have lived in a care home for six months or more; or are registered blind or partially sighted and need assistance, please see www.helpscheme.co.uk link icon The Switchover Help Scheme.

Central England picture

Cable and satellite

Cable (Virgin Media) and satellite (Sky, Freesat, fSfS) viewers are not affected by the changes. Remember, however, that you may be using analogue TV to watch on a second or third set and it might need a Freeview box.

Existing Freeview users

If you already use Freeview, and can receive all the channels now, check your TV or box is not listed here - TVs and boxes that do not support the 8k-mode. If it is, you will need a new box.

If you are not on the list, you should scan your box from around 6am.

When you now rescan, you MUST do a "first time installation" or "factory reset" scan, not an "add channels". Do the procedure you did on September 30th 2009. If you can't recall what this was, please see generic clear and rescan procedure.

If you scanned during the first phase of switchover on Wednesday 6th April 2011 - you will have to do it again on Wednesday 20th April 2011.

Restrictions on SDN, Arqiva A and Arqiva B multiplexes

Because the change to 64QAM mode on multiplex D/Arqiva B on Wednesday 20th April 2011, this will mean a small number of viewers will be unable to receive Arqiva B. This is to allow the provision of Sky Sports 1 and Sky Sports 2 to BT Vision customers.

After Wednesday 20th April 2011 at The Wrekin, the Arqiva multiplexes will remain on their pre-switchover frequencies and powers, and SDN will use a temporary frequency, for a short period before all three multiplexes adopt their final frequencies and powers during September 2011. During this transition period the commercial multiplexes will use the following frequencies: SDN C49 and C31 (both 2kW), Arqiva A C53 C57 (1kW), Arqiva B C57 C53 (1kW).

After Wednesday 20th April 2011 at Bromsgrove, Arqiva A will remain on its pre-switchover channel (33) until September 2011. Arqiva A and Arqiva B will temporarily operate on C34 and C29 respectively from the first stage of switchover at Bromsgrove until September 2011.

From Wednesday 20th April 2011 at Lark Stoke, Arqiva A and Arqiva B will remain on their existing frequencies and powers, and the SDN multiplex will use a temporary frequency. All three multiplexes will adopt their final frequencies and powers during September 2011. During this transition period following frequencies will be used: SDN C31 (50W), Arqiva A C57 (25/50W), Arqiva B C60 (25W).

HTV West service from Ridge Hill transmitter

From Wednesday 20th April 2011 there will be a second D3+4 multiplex on C29 to supply the ITV1 (ex HTV) West service, in addition to the ITV1 Central West.

Using Freeview with Windows Vista

Please see Switch over and PC-based systems because you need some updates for your system to work.

Boosters

If you live close to the transmitter, you may have to disconnect any "boosters" from your aerial system. The new, more powerful digital signals may overload any amplifiers and result in no reception! When looking for them include a check for distribution amplifiers, loft boxes, set back amplifiers, bypass Amplifiers, hidden masthead amps in a loft space and any dodgy active splitters.

Homes without Freeview

If you had no Freeview service before, you will have the BBC channels digitally from Wednesday 6th April 2011. This is a single multiplex of the BBC channels (radio, television and text) for most people.

However, if you were on the fringes of reception from one of the main Freeview transmitters, you will now get all the Freeview channels.

If you didn't get this limited Freeview service in November then you may need a new aerial.

If you are served by a public service (relay) transmitter If you use Andoversford, Bucknell, Churchdown Hill, Clun, Coalbrookdale, Eardiston, Ewyas Harold, Garth Hill VP, Haden Hill, Halesowen, Hazler Hill, Hereford, Hope under Dinmore, Kington, Knucklas, Ludlow, New Radnor, Oakeley Mynd, Peterchurch, Presteigne, Ross on Wye, St Briavels or Upper Soudley you now need, from lunchtime on December 2nd to rescan, and you will get a second Multiplex with ITV 1, ITV 2, ITV 1 +1, Channel 4, Channel 5, Channel 4+1, E4 and More4. And that's your lot, see www.ukfree.tv link icon Freeview retune - poor public service transmitters.

Everyone who has digital TV now has Freeview HD.

Digital regional overlap

The old analogue TV signals provided lots of nations and regions for the public service channels, and these have large areas of overlap.

The old low power digital TV signals were at very low levels and reception of signals from more than one transmitter was a rare event.

All Freeview boxes automatically scan the available broadcast frequencies looking for channels, and they do this from C21 to C69. Whilst scanning, if a duplicate version of a channel is found, such as another BBC One region, they are placed in the 800-899 channel range.

The 800-899 is easy to access by pressing CH- from 1, and in most programme guides is just a single scroll up.

Freeview HD

Freeview HD will start on Wednesday 20th April 2011 from the The Wrekin, Ridge Hill, Lark Stoke, Bromsgrove and all the relay transmitters. You will need a Freeview HD - DVB-T2 receiver to watch the channels. www.ukfree.tv link icon A HD TV set with Freeview is not enough.


Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

Mike Dimmick
Tuesday 19 April 2011 1:07PM
There's also a retune at Fenton tomorrow: Mux 2 moves from C30 to C33 so The Wrekin, Bromsgrove and Lark Stoke can use C30 for the HD mux.

www.digitaluk.co.uk link icon http://www.digitaluk.co.u….pdf

There are a number of late-breaking channel changes at relay sites, to release C61 and C62:

Clun HD C50

Eardi
ston D3&4 C49
Hazler
Hill HD C39
Lu
dlow HD C39
St Bria
vels HD C40

Source: www.digitaluk.co.uk link icon Postcode Checker - Trade View

Hales
owen D3&4 will start on C61 and move later. I'm speculating this is because Haden Hill, which has moved to the Sutton Coldfield group, still uses C49 for ITV1 until September. The radiation patterns of the two transmitters (which are in your FoI data) seem to cover the same area.
Briantist
Tuesday 19 April 2011 7:38PM
Mike Dimmick: Thanks for these.

Given what happened last week Waltham, I'm going to make a seperate post about Fenton.

Clun - already had that
Eardiston - changed
Hazler Hill - already had thaat
Ludlow - already had that
St Briavels - had that one too.

Briantist
Tuesday 19 April 2011 7:41PM
Halsown: www.digitaluk.co.uk link icon Postcode Checker - Trade View shows C61 being used into the future, so I guess they haven't worked it out yet...
Carole Ellis
Wednesday 20 April 2011 3:35AM
It is 20th April and I live in Gloucester. After midnight I lost all but BBC. I have tried retuning but there are no other channels. Am I right that perhaps I should wait until after 6am to do all this. I have looked at digitaluk and they didn't mention this. I am on the Ridge Hill Transmitter.
Briantist
Wednesday 20 April 2011 3:36AM
Carole Ellis: Yes, wait until 6am, that's what it says above.
wutty
Wednesday 20 April 2011 9:33AM
Hi Briantist. I've just retuned my TVs & BT Vision box on the Wrekin. My Sky Spots through BT Vision is missing, as are a number of other channels I thought we would recveive as new channels (the HD's, Dave etc). Using BT Vision box to check strength etc, I get the following
514Mhz - 80% strength, 100% quality.
490Mhz - 77% str, 100% Qual
698MHz - 61% str, 100% qual
Does this mean that there is another mux (?) to come on stream or have I got something wrong? I pay extra for the Sky sports so where have they gone!??! Thanks, Steve
Fred Ashford
Wednesday 20 April 2011 9:34AM
We live in Cheltenham and thought that at switchover (today) we were going to get the west country news on BBC 1 rather than the midlands news that we used to get and are still getting.
Will this happen in September?
steve
Wednesday 20 April 2011 11:44AM Nottingham
Lots of us in WALES use thw Wrekin too!
Briantist
Wednesday 20 April 2011 11:47AM
steve: Yes, those areas are shown on the maps.
Briantist
Wednesday 20 April 2011 11:48AM
Fred Ashford: You get both. Check channel number 803 (probably).
Briantist
Wednesday 20 April 2011 11:50AM
wutty: Please see the notes at the top of the page about "Restrictions on ... Arqiva B multiplex"
wutty
Wednesday 20 April 2011 12:05PM
Briantist, errr, thanks - but what does it mean? I've read the paragraph but don't understand it.... Are the sky sports (BT vision) channels there or not? It says 'on their old frequencies' but after a full rescan I can not see them at all now.... Can you provide a translation into english!??! Thanks!
steve
Wednesday 20 April 2011 12:33PM Nottingham
Brian - as I just noted elsewhere, you seem to have the channels - or the station lists - for ARQa/B reversed. Or the transmitters do!

I am geting on 53 what you say is 57 and v-v.
Mike Dimmick
Wednesday 20 April 2011 1:30PM
steve: Yep, Arqiva have pulled a sneaky swap of their multiplexes to give ArqB the slightly better frequency. This is shown on DUK's postcode checker, but isn't in any Ofcom documentation.

BT must be paying Arqiva a lot to make sure Sky Sports works as well as it can do!
Mike Dimmick
Wednesday 20 April 2011 1:41PM
wutty: The Sky Sports channels' permanent home is on Mux D/COM6/ArqB. Same thing, different names, we usually use Mux D to refer to the pre-switchover mode and ArqB for the post-switchover mode. There wasn't enough capacity for Sky Sports on Mux D before switchover, so the BBC carried it on their Mux B instead. Mux B has to be cleared for the HD channels at switchover, so the BBC cleared out all the services they couldn't provide in all regions in the big retune in 2009, making space that they could then sell.

Unfortunately, ArqB is currently on a worse frequency than Mux B was, is transmitted at half the power, and - because of the mode change - requires more than twice the power to work reliably. It will stay this way until September - the final locations for this multiplex (and ArqA) are being used by Sutton Coldfield and The Wrekin can't use them until Sutton Coldfield switches over.
Mike Dimmick
Wednesday 20 April 2011 1:51PM
wutty: To convert from frequency to channel, subtract 306 and divide by 8.

514 MHz = C26 = BBC A
490 MHz = C23 = D3&4
698 MHz = C49 = SDN (West, temporary)

SDN transmits at double the power of ArqA and ArqB, and using a mode that requires the same signal level to work. You probably have a box where the 'quality' indicator only shows uncorrectable errors, so it will only show less than 100% if the picture is already breaking up - making it pretty useless for troubleshooting.
wutty
Wednesday 20 April 2011 1:52PM Telford
Hi Mike, So if I understand you, then I can't get these channels again until September??? What about the HD channels and Dave etc that I thought were supposed to be coming on stream after today's retune?
steve
Wednesday 20 April 2011 1:54PM Wrexham
For me 57 is BETTER than 53!

57 just usable with internl ae; 53 not. Dunno why!

Both fine with rooftop I think.
wutty
Wednesday 20 April 2011 3:33PM Telford
Hi anyone! re previoous very annoying stuff about missing channels after a full retune. Will a manual scan help me get Sky Sports back - and if so where should it be found now? Also, still not sure why no HD channels are showing at all after the retune today. Thanks for help...
Briantist
Wednesday 20 April 2011 4:12PM
wutty: A manual scan does nothing an automatic scan does.

You must have a Freeview HD DVB-T2 receiver to see the HD channels.
Mike Dimmick
Wednesday 20 April 2011 4:30PM
wutty: I'm afraid Digital UK shows no prediction for ArqA and ArqB at your address. It looks like the problem is that the channels clash with the Brierley Hill transmitter, which uses C53 and C57 for analogue services.

It's quite possible that the transmitting aerials don't radiate much, or any, signal for these multiplexes in your direction, at present. The Wrekin has separate low-power aerials pointing west and pointing east (the latter called 'The Wrekin B' in some sources), and before switchover the services used different frequencies on the two. Mux C and D were not listed under the 'east' set.

This will be resolved at the end of September when they move to the main antenna, on their final channels and at final power levels.

The HD transmissions are not compatible with older equipment. 'HD Ready' integrated digital TVs turned out not to be. Look for the 'Freeview HD' logo.
Steve
Wednesday 20 April 2011 5:22PM
Mike - I don't think "HD Ready" ever claimed to mean that they included Freeview HD tuners - IIRC standards for these only recently finally set?

I think the promise was that the TVs would work with whatever standard was chosen - and afaik they do?
Mike Dimmick
Wednesday 20 April 2011 5:47PM
Steve: It depends what sort of standard you're talking about. HD Ready means the TV can handle 720- and 1080-line inputs from external boxes, using analogue component and digital DVI or HDMI, and supports 'content protection' on the digital input(s) using HDCP. That's it. The HD Ready TV 'works with the standard' by having an external box that decodes the signal.

Many people have simply assumed that an 'HD Ready' TV with an integrated digital tuner was going to be able to handle Freeview HD, and that's not the case. Some might be able to handle 1080-line MPEG 2 Main Profile@High Level, which France is using for their HD transmissions, on DVB-T multiplexes. Others might be able to handle MPEG-4 AVC which Ireland will be using for their HD services, again on DVB-T. But only receivers with the Freeview HD sticker support DVB-T2 and decoding the mildly-scrambled EPG data.
Steve
Wednesday 20 April 2011 5:56PM Wrexham
I agree that your overage man in Currys probably thought HD Ready meant "Ready to receive HD TV". But we well informed types knew that was not possible until they agreed a standard!

I am deferring buying a new TV until they all have HD Tuners and Wifi inputs for BBCi.

Do you know if such things yet exist?
wutty
Wednesday 20 April 2011 11:15PM
OK, I understand the (bad) news on Sky sports, but the HD issue is a problem! I have now looked at the prog guide on my Bravia full HD TV, and the HD channels are there (and work!) so it seems that the BT Vision is old and not up to the mark! A call to BT in the morning is called for - Thanks!
Briantist
Thursday 21 April 2011 4:20AM
wutty: BT Vision does not support Freeview HD.
Paul Durham
Thursday 21 April 2011 11:40AM
Hi, have just gone through the switchover and recieve signals from the Wrekin. Re tune done, even repositioned the aerial and I am getting good signals on all channels except ITV 4. Checking the signal strength it's showing 70% and 100% on quality but all I'm getting on screen is a message saying "programme unavailable - please change channel".
Can anyone explain or help cos I'm now missing the IPL cricket which is annoying. Cheers
Steve
Thursday 21 April 2011 12:27PM Wrexham
Are you getting 12 Yesterday 15 Film 4 , which are also on COM6/ARQB on Ch53 (NB Not 57 as advertised - and v-v)
Paul Durham
Thursday 21 April 2011 1:09PM
yes, I'm getting all the other channels out of that group
Steve
Thursday 21 April 2011 1:41PM Wrexham
Very odd. Just checked and I get it OK with the rooftop ae. Weak - but if you get one channel on a mux would expect all.

Try retuning? Or re Installing
Paul Durham
Thursday 21 April 2011 1:48PM
Already tried that, will probably keep trying every now and then, give it a few days then try and find a helpline. Thanks anyway. Typical it's the one channel I want to watch.
Paul Durham
Thursday 21 April 2011 2:31PM
Ok the technicalities have me beaten but just done another scan and the channel there, signal strentgh has dropped but not too bad, Hey at least I can watch my cricket now. Thanks for your help guys.
Steve
Thursday 21 April 2011 4:36PM Wrexham
PD The probable technical explanation is that Channel 24 was occupied by another frequency and for whatever reason not replaced when you rescanned - but has been now.
Ian
Thursday 21 April 2011 6:40PM Hinckley
Same thing happened to me on channel 31 from the Waltham transmitter, 24 hours later all was fine??????? very strange.
Steve
Thursday 21 April 2011 7:40PM Wrexham
They are currently doing masses of switching around of equipment and settings, so I think a degree of disruption is inevitable.
Claire
Thursday 12 May 2011 10:03AM
Being honest - I am totally dense when it comes to this type of thing. So I am hoping for some simple advice really.

Location - Tewkesbury

I have a newish telly with built in freeview. We had the 1st switch off so telly was re-tuned then the 2nd within days so retuned again. All the freeview channels were there before and working fine. They are all there now but some seem to go all pixely while watching them. Why would this happen and how to I resolve it?

Please help!
Steve
Thursday 12 May 2011 4:10PM
Claire - Plug your postcode in at top right of this page to check which transmitter you use - probably Ridge Hill www.ukfree.tv link icon Freeview on Ridge Hill TV transmitter | ukfree.tv - independent free digital TV advice others seem to have same problem if you ask there you may get local input.
Compare the weak channels with the listings to see which "Mux" is the problem (LL145HD)
Briantist
Thursday 12 May 2011 6:47PM
Claire: First check your set is not on the www.ukfree.tv link icon TVs and boxes that do not support the 8k-mode | ukfree.tv - independent free digital TV advice list.

If it is not, if you have any boosters or amplifiers then disconnect them from your syste, you may have too much signal now.
geoff
Tuesday 17 May 2011 11:31AM Llanfechain
Hi, any suggestions for the best way to combine two aerials to go down 1 downlead? 1st transmitter ids the Wrekin (wideband) and the other is Welshpool( c/d)
Thanks, Geoff
Briantist
Tuesday 17 May 2011 12:19PM
geoff: You should be able to combine the signal from Llanfyllin and The Wrekin using a simple Y-connector.
Mike Dimmick
Tuesday 17 May 2011 2:59PM
geoff: The Wrekin is Group A for PSBs and Group B for COMs. Long Mountain is Group C/D.

If you're sure you can get good results from Long Mountain, you should use a diplexer which splits at C51 - e.g. www.aerialsandtv.com link icon Online TV Splitters, Amps & Diplexers sales . It ensures that any stray signals from The Wrekin's direction don't interfere with the signals from Long Mountain and vice versa.

However, Digital UK reckons that your best (and perhaps only) option for Welsh channels is Llanfyllin, which you're practically on top of. This is a Group A transmitter, so you would have to use a plain combiner.
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