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As promised at the launch of Freesat, the BBC iPlayer is coming. Just by plugging the Freesat box into your home network, you will be able to watch iPlayer content on your television set with nothing but your existing Freesat box.
If the iPlayer does not show on your Humax or Sony box, enter the page number 5483 into the BBC "Red Button" service..
In addition, the ITV Player will be live on Freesat by the end of May 2010.
Freesat box Emma Scott is "delighted to be able to offer BBC iPlayer to our viewers. All the HD receivers that have been bought and will be sold in the run up to Christmas will deliver BBC iPlayer so there'll no need to buy any new receivers. There's a great schedule of programmes be available on BBC iPlayer in the lead up to Christmas with the likes of The Gruffalo, the EastEnders Special and Doctor Who.
BBC iPlayer has been fantastically successful online so being able to offer viewers the ability to watch it in their living room on a subscription free TV service for the first time will be transformational. We'd like to thank the BBC for all their hard work bringing the service onto our platform."
BBC iPlayer on Freesat factsheet
Welcome to BBC iPlayer beta on Freesat
A Beta version of BBC iPlayer will be available on Freesat 7th December, offering the BBC catch up TV service for the first time on a non-subscription TV service over open internet.
During the initial stage of Beta, selected journalists and partners will be able to access the service using a code. We hope as many Freesat viewers as possible will be able to use the service by Christmas and without the need for a code.
Watch what you want, when you want to
With BBC iPlayer on Freesat, you can catch up on your favourite BBC programmes from the last seven days or catch-up on whole series you may have missed, whenever you want and from the comfort of your sofa.
In the run up to Christmas around 450 hours of programming will be available each week, including popular programmes such as Strictly Come Dancing, Top Gear, EastEnders, Life, Gavin and Stacey, and The Gruffalo. And with the BBC's full Christmas schedule still to be announced, Freesat viewers can look forward to even more great BBC programming being available whenever they feel like watching it.
The launch of BBC iPlayer on Freesat adds to the fantastic array of programmes already available on the platform including over 140 channels, with free HD from the BBC and ITV.
Easy set up
It's easy to set up BBC iPlayer on Freesat. Simply connect your HD Freesat TV or HD box to your broadband via the Ethernet port using an Ethernet cable or homeplug.
Alternatively, you can arrange for a professional to connect BBC iPlayer for you, either as part of full install if you have just bought Freesat or separately if you already have Freesat installed.
Viewers will need an actual broadband speed of 1Mbps to watch BBC iPlayer or 2Mbps to watch in high quality. Because actual speeds can vary from those advertised, it's best to first test your broadband speed.
You will initially be able to access the BBC iPlayer beta service by pressing the red button to get to the BBCi menu.
Hi Brian, yep and just called BUSH to find out "some of the Early adopters of bush HD boxes need a Box change to get iPlayer see Bush freesat iPlayer MAC address
4 week wait cost about £15" as I've just posted to twitter @freesat_tv .
Anyone calling the line today may have a delay getting through as there appears to be only one person dealing with the calls as the main call centre is down or so I'm told! lol
They are not "Fixing it" they are totally replacing it with a new box or so they say, will let you know in 4-5 weeks if and when I get an e-mail from them :)
The Harvard (bush,grundig,goodman,alba) update has turned into a right mess. Some with boxes 18mths+ old updated ok, others with 2mth old boxes have incompatible hardware requiring a £15 swapout. I have a 8mth old box that only got the first update and being hardware v1.3 looks like it needs a replacement to get iplayer. They should really sort out a swapout service with the Dixons/Argo groups so people can take their boxes to their nearest store for a free replacement avoiding the expensive £15 carriage fee
I have a customer & his box took the first update but got stuck in a loop on the second update, even turning off auto updates dont cure it. its under a year old so i dont see why he should pay £15 so its going back to argos however he is disabled & unable to uninstall & reinstall it so either way he is going to be out of pocket due to this situation.
This is why i wont supply cheap freesat / freeview equipment any more , no profit on the equipment, & lots of grief during the g'tee period. No one can afford to work for no profit & the run around for the next year clearing up the mess of the manufacturers.
If i wont have it in my home i dont want to supply it to my customers, if the customers want us to fit cheap equipment they have bought that's fine because we are not responsible for it.
The manufacurers have to supply equipment suitable for purpose, from one manufacturer we have had high levels of total failure (dead) high levels of partial failure(missing channels) massive update failures (prior to this one !) Its about time that prices were realistic with a margin for retailers/installers to provide service & the product is of a quality level that is acceptable.
The current attitude appears to be " what do people expect at this price point" That's just not good enough.
Im a big big fan of both freeview & freesat but this sort of situation serves neither the manufacturers / the retailers/ installers or the customers.
On a much more positive note I finally got time to hook up the foxsat to the broadband
& access the iplayer & am of the opinion that the iplayer is the killer app for both freesathd & freeview hd. very impressed & im thinking that this is the way forward for most people & not the stupid 3d stuff thats being pushed by some !
bbc iplayer doesnot always show up in the red button menu on my technisat hdfs receiver and if it does it will only play a programme for a few seconds.
When is iPlayer coming to LG freesat TV still says is coming soon!! LG service dept is of no use neither. Says end of May, then end of June now end of July. Any ideas? keith
I was given mid-JULY as a date, but a recent phone call to LG resulted with "Unfortunately we do not at present have any information as the exact release date for when BBC iPlayer will be available on LG televisions."
I have sent LG teh following e-mail, but yet to have a response.
*** I SUGGEST OTHER LF7700 OWNERS DO THE SAME ***
"Dear LG
As like many owners of your integrated LF7700 Freesat TV, we are in the dark regarding the promised update for the BBC iplayer functionality.
I purchased my TV at the start of 2010, after seeing many positive reviews, and that all FreeSAT HD equipment will be supporting BBC iPlayer from December 2009 (and ITV player from Summer 2010).
“As part of the freesat standard all freesat the 32LF7700 comes with an Ethernet input to allow for future internet services most notably BBC iplayer”
I have been given many dates of when to expect the BBC iplayer on my TV, and when I telephoned LG in June I was given July as the date in addition to an e-mail also confirming July.
"Thank you for your email.
This update should be available by the middle of July
Best regards,
LG Electronics UK Helpdesk
----------------------------------
LG Customer Services
UK: 0844 847 5454 Ireland: 0818 27 6954
Mon-Fri 9am to 8pm Sat 9am-6pm"
More recently, I have now been told that the date is unknown, due to talks with the BBC.
"Thank you for your email regarding the LG 32LF7700 TV.
Unfortunately we do not at present have any information as the exact release date for when BBC iPlayer will be available on LG televisions. We can confirm we are currently in talks with BBC regarding this matter and hope to have an answer in the near future. We would respectfully request that you check our website Mobile Phones, TV, Home Appliances, Air Conditioning - LG Electronics UK periodically for news on any updates.
Best Regards,
LG Electronics UK Helpdesk
----------------------------------
LG Customer Services
UK: 0844 847 5454 Ireland: 0818 27 6954
Mon-Fri 9am to 8pm Sat 9am-6pm"
Every other manufacturer on the Freesat platform has BBCi player (except Panasonic where its coming in September).
I have also noticed from your website, and that the LF7700 is now a discontinued model, hence support for this model has been dropped.
It's fair to say as a consumer this is poor service.
Please don't leave your customers in the cold, as there are many owners who have this the LF7700 TV (in various sizes) and we feel LG has simply washed their hands of us.
I would really appreciate your feedback and thank you for your attention.
I've contacted them again this week, both e-mail (not the most easiest of contact methods, to be told the same as LGB2100, I then 'phoned them after given the run-around after 14 minutes they gave me to someone that possibly cleans the place, they reckon they've never made any promises!! So off to snail mail sent of Wednesday 4th August bit too soon to say otherwise yet, I bought an LG BD560 bluray as it has ethernet but only for youtube, and updating software!! Guess what they don't even recognize it on their website to register it!!!!!!!!
I got some feedback from LG stating The software for iPlayer has been released by the BBC. As of yet there's not been a deal between LG and the BBC to allow software to be added to LG Televisions. As soon as a deal has been reached, the expected released date will be broadcast to the public via our website. This is as much information as we have regarding this matter at the present time.
sagem hd freesatbox does not work with iplayer, whole thing is a rip off :( BBC should be ashamed of themselves for pushing this technology and then leaving consumers to the mercy of unscrupulous hardware manufactures.
Anymore news on LG update to enable us to get iPlayer as they said, contacted them on several more occasions but alas nothing not even a reply e-mail or snail mail
There are technical difficulties in ensuring that the LG Freesat TV is fully compatible with the BBC iPlayer. As a gesture of goodwill LG will provide a set top box to enable your LG Freesat TV to work with BBC iPlayer and future services.
got my Humax freesatHD box yesterday, fantastic, picturequality is so much better than the TV freesat! Need to say a big thank you to LG for such a grand gesture!!
iPlayer absolutely fantastic, all the problems I had with True movies etc (on that frequency) not even a sign of breaking up or sparklies. One very happy person with LG!!!!
Perhaps second fiddle is not too bad!!
i am in ireland and have a bush hd freesatbox i would love to be able to watch bbc iplayer on it but the system realises im in ireland and wont let me access the programmes any ideas on how to fool my box into thinking im in britain, i have the high speed connection but unfortunately in the wrong country.....somebody
RE-LG LF7700 TV, I purchased an LG37" TV with Freesat ( April-2010 ) and have just received ,with the compliments of LG a brand new Humax HD box, plugged it into broadband and now have BBCi Player. Needed to send LG proof of purchase ETC to qualify.Found out I was eligible when looking on Freesat website.
Well done LG.
I have just received my free Humax HD box from LG but was unable to retune succesfully. Do I need to change any settings on the TV before I start to reconnect and retune?
I purchased a 37LG7700. in sept 09 and cannot get bbciplayer.LG have washed their hands of helping.The Freesat Humax HD box has been withdrawn. Richer Sounds who sold me it are not interested.Future buyers should carefulwho they deal with.
Can other users tell me what signal level they get on a freesat installation at the set?
Dave: Freesat TVs or digiboxes will typically display 100% signal strength and 100% signal quality on a very ordinary signal from a minidish.
Neither signal strength or signal quality will help you with getting BBC iPlayer though, since that comes through your telephone line and you need an ethernet connection from a modem to get it.