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Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

R
robert band
Sunday 20 October 2013 2:40PM

hi im getting no satelllite signal

I
Ian from notts
Monday 21 October 2013 7:55AM Matlock

Brian- I do believe most of Europe does now use Digital TV Signals, But I doubt that Portugal use the same guard as the UK?

Briantist
Monday 21 October 2013 8:58AM

Ian from notts: "Portugal follows the DVB-T implementation, using H.264 with AAC audio encoding. It has been live since April 29, 2009 and the switch-off date for all analog signals was on April 26, 2012."

P
Pearl Beesty
Monday 21 October 2013 5:44PM

I Have a sky box and satelite dish but a company has put scaffolding up blocking my signal, I have freeview on my TV how can I get that without going through my sky box, I also have aTV with Free sat but I think it is wired into my satelite dish.

P
Pearl Beesty
Monday 21 October 2013 6:03PM

Pearl Beesty:

J
jb38
Monday 21 October 2013 8:23PM

Pearl Beesty: If you only have a satellite system installed then unfortunately there is no way around this problem unless the dish is temporarily moved a few inches either way to clear the scaffolding poles.

When scaffolding installers (of the more professional type) know that they are going to obstruct a satellite dish then they will usually try to position the support poles so as to miss the dish, checking with the owner of to ensure all is OK with their reception.

However as you say that your TV has Freeview then dependant on where you reside it "might" work with a set top aerial, or if not by removing the Sky boxes dish feed "F" connector and connecting a wire from the TV's aerial socket to the outer casing of the "F" connector, technically taboo but OK in an emergency situation.

If you supply a post code or one from nearby ,e.g: a shop / post office then this will enable your chances of reception using the aforementioned procedure to be assessed.

By the way, your Freesat TV will also be connected into the dish.

I
Ian from notts
Wednesday 23 October 2013 7:49AM Matlock

Pearl Beesty- Most scaffolding companies will have done a "Risk Assesment" which will include temporary moving satellite dish's or Aerials?
I would say its worth a mention to the company involved?
Its a common problem to them and I've been called out to put a Sat Dish on to the scaffolding for a month more than once

J
johnp
Wednesday 23 October 2013 2:21PM

posted to Germany with the forces have a oldish freeview , my Q is , will it work in Germany?

B
beryl ash
Thursday 24 October 2013 7:07AM Ilkeston

I have a Panasonic t.v and have suddenly lost EM station . instead it is broadcasting northern news . can you please advise . thank you

I
Ian from notts
Thursday 24 October 2013 8:26AM Matlock

johnp- If the dish is working ok, A standard "Eurobox" satellite receiver will pick up all available signals using a "Blind Search".
If Freesat signals are reaching your area you will need to pick "Astra2/ 28.2" satellite to scan for them.




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