News: Feedback | Feedback
My UK Free TV settings
For an enhanced Freeview reception
prediction please enter your
full postcode, a national grid reference or
a UK latitude and longitude pair.
Most popular LIVE 14:48
Live updates LIVE 14:48
Trends|Faults/Engineering|Box updates
Freeview: HD Digital TV Reduced Q...
TV Off Air from 23:48 yesterday ...
Danbury (Church Green)
DAB: BBC National DAB Radio Off A...
Epping Green
DAB: BBC National DAB Radio Off A...
TV Off Air from 08:56 today to 1...
Hagg Wood
TV Off Air from 09:51 today, HD ...
Holcombe Down
DAB: BBC National DAB Radio Off A...
Naish Hill
DAB: BBC National DAB Radio Off A...
DAB: BBC National DAB Radio Off A...
Stockland Hill
DAB: BBC National DAB Radio Off A...
DAB: BBC National DAB Radio Off A...
TV Off Air from 21:05 yesterday ...
UK Free IconMap of transmitters with faults or engineering
William Hepburn Worldwide Tropospheric Ducting Forecasts Atmosphere interference maps
Twitter LIVE 14:48

Briantist: DTG Nɛws Cox pleas broadcasters to expose audiences to something else I dont want a society when
Briantist: White Рaper Report September 2014 Ultra High Definition Video to Mobile Spectrum Connected TV Di
Briantist: Arιel DG hails superb referendum coverage 19 September 2014 Last updated at 1202 Tony Hall has t
Briantist: Тalking TV Bake Off Rising Star
Share4London: RT @victoriafinlay: My inner geek loves this speculative map of what the #London tube map might look like in 2050 via @Briantist http://t.c…
gr8writers: RT @victoriafinlay: My inner geek loves this speculative map of what the #London tube map might look like in 2050 via @Briantist http://t.c…
valuesquest: RT @victoriafinlay: My inner geek loves this speculative map of what the #London tube map might look like in 2050 via @Briantist http://t.c…
Briantist: Read this! You know you want to... is out! Stories via @robinince @BenFletch
victoriafinlay: My inner geek loves this speculative map of what the #London tube map might look like in 2050 via @Briantist
stephaniejowers: RT @InnotechSummit: A speculative map of what the London tube map might look like in 2050 by @Briantist

Click here to follow Briantist on Twitter


Changes to feedback page

Changes to feedback page
Published on by on UK Free TV

For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

In this section

Your comments: most recent posts are at the bottom

firstFirst comments prevEarlier comments  ◊  Later commentsnext Latest commentslast

Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

John C
Wednesday 21 December 2011 12:30PM Port Glasgow

jb38 Thanks for the reply. I checked my roof arial and it looks as it has turned slightly i've realigned it. I reset the tv to the factory settings and retuned. I now have all the channels.
Since Ive done that my Humax box isn't working properly it keeps freezing,all the channels are there but I can only change the channel a couple of times then it stops working and sticks on one channel.

Wednesday 21 December 2011 1:13PM

John C: Well that's good news as far as your Sony is concerned, because I managed to have a look at the list referred to and didn't see any "V" models mentioned, but on the subject of the Humax I suspect that due to its tuner being particularly sensitive its possibly picking up signals from one of the alternative stations that are indicated as being possible (in theory anyway) at your location, these being either Blackhill or Millburn Muir.

The Mux channels used by Rosneath are: 61 - 58 - 54(HD) - 53 - 57 - 60, so whilst on one of the problem channels carry out a signal check on the Humax and cross check it with the channels given.

The channels used by the other two mentioned being:

Blackhill - 46 - 43 - 40(HD) - 41 - 44 - 47

Millburn Muir -42 - 45 - 39(HD)

Maybe you also give an indication of the signal strength being received on the Humax, because these are good boxes for assessing signals on.

John C
Wednesday 21 December 2011 1:44PM Port Glasgow

John C: My signal strength is 77% and quality is 100% on STV CH58(770000KHz 8K 1/32) Central Scotland. BBC 1 is the same strength and quqlith on CH61(794000KHz 8K 1/32)
By the time I get to the Signal Detection page the box has frozen and I have to switch it off at the mains.

Angela Lodge
Wednesday 21 December 2011 2:53PM

I already have a tv with Freeview built in and a single LNB satellite dish which was left behind by the previous owners.

I want to buy an HD ready hard drive recorder. If I get one with Freesat built in will I be able to record from Freeview while watching Freesat and vice versa, or only from Freesat

Wednesday 21 December 2011 2:56PM

Angela Lodge: No, you will only be able to record from Freesat if you have a Freesat+ box, or Freeview if you get a Freeview+ box.

Wednesday 21 December 2011 5:05PM

John C: Although being unaware of the Humax model involved I would class 77% strength on a Humax box as being perfectly OK, didn't it show any tendencies for this type of erratic behaviour before you made alterations to your aerial? but no matter whether it did or not I would be inclined to carry out a factory reset on it to enable you to start afresh, as some glitch could have corrupted the operating system and its always best in cases like that to scrub everything.

Rosneath (@ 9mls) appears to be reasonably line of site from you albeit across water (Google earth not at its best today) so in theory you should get a good signal from there, but maybe you could do as suggested and factory reset the Humax, then manually tune in each of the multiplexes for Rosneath, this to ensure that its only receiving them and nothing else.

Maybe you could also indicate the model of Humax involved, plus whether or not you are daisy chaining the aerial into the TV.

Thursday 22 December 2011 11:16AM

I'm trying to set up new TV's for both of my children for christmas (the same make and model).
Both are connected to the same aerial and have built in freeview but while my son's TV appears have found all channels on the autoscan my daughter's TV has not found any BBC channels.
Any suggestions as to why this might have happened

John C
Thursday 22 December 2011 3:19PM Port Glasgow

John C: Tried as you suggested and there was an over air download which was successful, all seems to be ok fingers crossed. Thanks very much for all your assistance and Merry Christmas.

Thursday 22 December 2011 5:25PM

John C: Well, pleased to hear your good news that the re-set come download helped the situation, as Humax boxes (which I have two of) might not be the most user friendly compared to for example Vestel chassis devices, these coming under a multitude of various brand names, but at least unlike some of these brands Humax boxes have really good tuners and with most Humax problems being rectifiable one way or another, so hopefully yours should be sorted out now ready for the festive season, as they say!

"Merry Christmas" to you also.

Dave Lindsay
Thursday 22 December 2011 9:38PM

Karen: Try manually adding the missing multiplex (services).

If you post your location (post code is preferred) and the direction of your aerial we can advise as to what to manually tune to.

Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.

Privacy policy: UK Free Privacy policy.