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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

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Your comments: most recent posts are at the bottom

  ◊  Later commentsnext Latest commentslast

Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

Robert Marshall
Friday 24 July 2009 7:30PM
There is a mistake on the page for the Tunbridge Wells transmitter. Here is a copy of the text:

Freeview power increase from 100 W to 4,000 W, 0 times stronger.

Briantist
Saturday 25 July 2009 3:25PM
Robert Marshall: Sorry about that, a problem with the comma. www.ukfree.tv link icon Freeview on Tunbridge Wells TV transmitter | ukfree.tv - independent digital television and switchover advice, since 2002 now correcly shows Freeview power increase from 100 W to 4,000 W, 40 times stronger.
Richard Preece
Monday 27 July 2009 11:13PM Birmingham
Up until about 10 days ago no problems with signal from Sutton Coldfield transmitter at B23 5NQ. Since then MUX1 is very poor strength and quality so can't view. Also Transmitter now comes up has West Midlands. Any ideas. I know there has been some work going on with the SC transmitter and was wandering if we have to reposition ariel?
Glenn Cox
Tuesday 28 July 2009 12:54AM
Hi,

I have been using a Freesat set top box with my old CRT TV. I just upgraded to a LCD TV today with built in Freeview.

Is there a way of connecting my satelite cable to the TV to take advantage of the built in freeserve?

The TV doesnt appear to have a satelite input, but has every other type of input going.

Can you help? Would love to reduce my remotes down to one :)

Thanks

Glenn
Briantist
Tuesday 28 July 2009 8:22AM
Glenn Cox: The HDMI input on your set (and hopefully the output on your set-top box) is the way to get the digital data to the screen. The DVB-T ("Freeview") reception circuits are not designed for this.
Briantist
Tuesday 28 July 2009 8:24AM
Richard Preece: Yes, if you look to the transmitter, you can now see two masts.

The current services are being moved to the backup mast so the post-switch-over transmitter equipment will then be installed on the main mast.

Whilst this work is being done, the power levels are low. Please see the information at the top of this page - www.ukfree.tv link icon Freeview on Sutton Coldfield TV transmitter | ukfree.tv - independent digital television and switchover advice, since 2002
david launchbury
Tuesday 28 July 2009 10:43AM Eastleigh
I have a problem with channel 32 on the Rowridge transmitter! I have received Freeview for at least five years or more, however this present problem has only occurred since the rowridge channels were re-allocated in March!
Having said all that this seems to be only at
certain times of the day, as though a neighbour, has a new TV or perhaps plaything but how do I start with this, and further more cure the problem?
Alan T
Tuesday 28 July 2009 5:35PM
I'm in the fortunate posiiton of travelling all over the UK and mainland Europe with my work. I travel around in my caravan onto which I have installed a roof mounted satellite dish which is connected to a Sky decoder box and I usually receive Sky perfectly. I know there are many foreign language channels available and that I would need another decoder box, but are any of these channels available from the Sky Astra 2 staellite (28.2 degrees) or will I have to have a second LNB on an extension on the same dish?
nicola
Tuesday 28 July 2009 9:30PM Rhyl
hi there,
i got a freeview box in my livin room going off a out door aerial that i share with 11 apartments, all it says is no signal on all channels, but some days it works with all of the freeview channels but most of the time i get NO SIGNAL. and its the same in my bed room,but its off a indoor AERIAL.
when i do get digtal swicth over in my area ill have no freeview,no tv to watch.am willing to by a free sat box for both rooms but not now as i get no signal... PLEASE help me...
Briantist
Wednesday 29 July 2009 8:15AM
nicola: Your transmitter switches on Wednesday 18th November 2009, please see www.ukfree.tv link icon Llanddona digital switchover date | ukfree.tv - independent digital television and switchover advice, since 2002 for more.

Freesat comes from a satellite (thus the name) and has nothing to do with your TV aerial or the Llanddona transmitter.

Please see www.ukfree.tv link icon Freesat | ukfree.tv - independent digital television and switchover advice, since 2002 for more.
Briantist
Wednesday 29 July 2009 8:41AM
Alan T: Most non-English services are on the other satellites in Europe, please see lyngsat.com link icon Europe, Africa & Middle East - LyngSat for a helpful list.
Bob Loader
Wednesday 29 July 2009 12:19PM
I believe ITV transmit an HD channel on Freesat. I am not able to receive it here in North Midlands.
Can anyone give me a clue please
Bob Loader
Briantist
Wednesday 29 July 2009 1:43PM
Bob Loader: Where there is a ITV HD show on, go to ITV1 and when prompted, press the red button. A fuller service is expected in November.
Anastasios
Wednesday 29 July 2009 3:18PM
I have a sky box and a sky card from another and the box does not recognise it. Obviously the card is from another box. What can I do to get all free to air channels? I do not want to pay sub.Any help would be appreciated.
Briantist
Wednesday 29 July 2009 5:49PM
Anastasios: No card is required to watch the free-to-air channels.
ozzie
Wednesday 29 July 2009 8:09PM Christchurch
Are any other people having problems since the transmitter changed on the i o w hampshire, since it changed and went digital i have been having so many problems.
Briantist
Thursday 30 July 2009 8:24AM
ozzie: I'm a bit confused. The changes at Rowridge changed the channels used, they did not introduce digital services.

But yes, quite a few people have reported problems. Can you describe yours?
Anastasios
Thursday 30 July 2009 1:53PM
Well I do not get ch5 or five usa or fiver without the card and when I incert the sky card it says is the wrong card contact skyviewing.com/halp,Any further help please? Anastasios
ozzie
Thursday 30 July 2009 9:34PM Christchurch
What i was trying to say was..........i have a Humax digibox and it used to be fine, no problems untill the change at Rowidge, now i find that it keeps freezing sometimes just for a min and others times i have to turn it off and back on again and it seems to have corrected itself. When i phoned Humax they said they are getting a lot of people coming through to them from this area and they said that it was the transmitter not the box. I was wondering if and when it all goes over we will still be having this problem, at the moment i can go over to the normal channels which i won't be able to do when it all gors digital. (map)
Roy Owens
Friday 31 July 2009 2:40AM Wareham
I have just cancelled my Sky subscription. Is it possible to receive all free to air channels via my existing Sky box and Sat Dish?
Briantist
Friday 31 July 2009 5:45AM
Roy Owens: Yes, just keep watching. Please see How to cut back your TV subscription | ukfree.tv - independent digital television and switchover advice, since 2002 for more.
Briantist
Friday 31 July 2009 11:53AM
ozzie: Well, my opinion would be that the fault is with the Humax software that can't understand something about the transmission, rather than the other way around.
The changes at Rowridge were just a shuffle of the frequencies used. It might have been necessary to restore some boxes by doing a "factory reset", as some older boxes don't like channels moving around.
But a "freezing" problem sounds more like a reception issue than a software one. It could be that the re-ordered frequencies are causing problems, but that would be not limited to a single box maker.
I hope it can be fixed earlier than March 2012. www.ukfree.tv link icon Rowridge digital switchover date | ukfree.tv - independent digital television and switchover advice, since 2002
cherry booker
Friday 31 July 2009 1:45PM
Can you please confirm the story that Abbey National have 60 members of staff off with Swine Flu from their offices in Fareham?
Thanks
Briantist
Friday 31 July 2009 4:36PM
cherry booker: Sorry, no, I can't.
David Fraser-Looen
Monday 3 August 2009 1:09PM Calne
Hi Briantist: Do you know of a webb site I could refer to? Using my old sky+box (U/S Hard Drive) - what do I need to do in order for it to be used as a stand alone free view box by purchasing a one off payment of £20 from sky.
Kindest regards
DJF-L
Briantist
Monday 3 August 2009 1:43PM
David Fraser-Looen: No card is required. Just follow these instructions www.ukfree.tv link icon What can my do when my Sky Digibox says 'No Signal' or 'Technical fault'? | ukfree.tv - independent digital television and switchover advice, since 2002 to get the channels back. As you say, the record/play won't work without a subscription.
kay
Monday 3 August 2009 5:07PM
Hi, we have just got our new lg plasma tv and want to connect the ntl box without using a scart. Is it possible to have the box on one side of the room and to digitally transmit to the tv? We do not want wires every where.
Briantist
Monday 3 August 2009 8:43PM
kay: You can, but you will may find the degraded picture noticable on a big TV. Shop for deals | offers | discounts | bargains for example. You can get a V+ box with HD and use HDMI, which is a less obtrusive cable.
david launchbury
Tuesday 4 August 2009 12:31PM
Further to my problem with channel 32 on the Rowridge transmitter, I think that I have now
got to the bottom of the problem.

I use a Thompson DVR, and a Phillips Freeview
receiver, and it appears that with new Rowridge channel configuration, these two receivers cannot co-exist as they seem block one another out! I think that I am reasonably sure that it is not the neighbours installation that is causing it!
Briantist
Tuesday 4 August 2009 12:45PM
david launchbury: Does either device have an RF output. If so, it either device set to use C32?
john
Tuesday 4 August 2009 11:20PM
Is there a device on the market that allows me to combine two rf inputs (freeview and rf out from sky box ) and have four outputs. I want to have the option of freeview to four tv's but also sky controlled from the sky box dowstairs. thx john
Briantist
Wednesday 5 August 2009 6:05AM
john: Just pass the aerial signal though the Sky box first, and use the RF1 or RF2 output to drive your other sets. You can use a powered four-output amplifier to get the signal to the other sets.
Dudley
Thursday 6 August 2009 10:59PM
I have just got myself a digital box from B&Q I have installed the box, my question is with the old digital box I use to get Virgin,sky1,but now I don't seem to be able to get them, all I have is ITV1,2,3,4, 4more and a lot of channels I have never heard of? how can I get back virgin and sky1
Briantist
Friday 7 August 2009 9:58AM
Dudley: Sky1 is only available on satellite and cable subscription. Do you have a Freeview or Freesat box?
margaret
Sunday 9 August 2009 11:41PM
I am watching freesat with a sky box after I stopped the subscription. Am I able to buy another skybox privately and connect it to another TV in the house please, or even two more? Will sky sell me a 2nd or 3rd viewing card without subscription for freesat? Can I record programs with an independent DVD recorder thro the sky box? Cheers. Margaret
Briantist
Monday 10 August 2009 12:39PM
margaret: You can attach as many satellite receivers to the dish as you want, but you must have an "LNB output" for each box.

This mean a "quad LNB" will provide outputs for four boxes. Swapping over a single LNB (the thing on the end of the "arm" of the dish) for a quad one is straighforward, but does require the right tools.

You can use Freesat boxes (rather than Sky) boxes for each other TV, the can be bought from most large electrical stores.

Satellite's one-to-one relationship between boxes and LNB also means you need a cable from the dish to each box.

Sky will, if you call them on 0870 606 1111 will provide up to four Freesat cards per home.
thanos
Monday 10 August 2009 10:47PM
what size of dish do i need for astra sat in CYPRUS?
Briantist
Tuesday 11 August 2009 7:43AM
thanos: The Astra 2D signals are directed at the UK, reception of them from as far outside their "footprint" may need a 3m or 5m dish. You probably should contact a local contractor.
virginia
Friday 14 August 2009 2:33PM St. Austell
hello, I,ve just got sky+ running into my lounge can I us the spare conections in the dish to run stright into a new hd tv in another room without a digi box or do you always need a digi box thanks for your time virginia
Briantist
Saturday 15 August 2009 10:31AM
virginia: Unless you have one of the Freesat TVs, you will always need a set-top box (such as Freesat HD) to get satellite HD on your set.
Fred Flange
Tuesday 18 August 2009 1:18AM
Hello B

Looks like the RSS feed is gone off again

Best


Fred F.
Lee Brown
Tuesday 18 August 2009 7:01AM
Having cancelled my Sky account I now receive free satellite stations, but would also like to be able to receive Freeview stations. Having acquired a Freeview box is it possible to connect both this and the Sky Box to get all the available free channels? If so what's the best way of connecting them to each other, to the TV, and to the video recorder?

Any help would be very much appreciated.

Thank you.
Briantist
Tuesday 18 August 2009 8:54AM
Fred Flange: It's not off, there was just a stray invalid character in there, that I have now removed. You should be able to use the feed again.
Briantist
Tuesday 18 August 2009 8:57AM
Lee Brown: Yes, you can connect what you like to your TV.

You should probably not bother with the Video Recorder, Freeview+ boxes are not very expensive and a much better option.

Use the best connection to connect to the TV. If your TV has HDMI, get a Freeview+ box with that output.

If not, your TV will have several SCARTS.
Damian
Thursday 20 August 2009 11:36PM
Freaky re-scan. just bored and thought I'd re-scan my topup-tv pvr. Channels 1 and 2 are RTE1 and RTE2????? I live in Derry and receive freeview from the Limavady transmitter I think, gonna try to get a pic to show this?? any ideas why this has happened. b.t.w. - they're showing on the epg but cant watch them. Just looked at other stations ere, 801 - TV3, 802 - TG4, 803 - RTENI. Test, 804 BBC One NI (working), 805 BBC Two (working), 901 - Radio 1 (RTE WORKING!!!), 902 - 2FM (RTE WORKING!!), 903 - Lyric (Irish radio - working!!!), 904 - Radio na Gaeltach (WORKING!!)

Freaky stuff, has anyone heard anything about this?
Briantist
Friday 21 August 2009 7:11AM
Damian: You need a receiver with MPEG4 to show the RTE TV channels, the UK services are in MPEG2 only.
kimig
Friday 21 August 2009 9:56AM
Can I watch TV progs on my computer. I am not resident in UK, but my ISP is.
Briantist
Friday 21 August 2009 12:56PM
kimig: Yes, use the icons in the column at the right hand side. Many channels work outside the UK (but not all). You can use a "home" proxy server if you have the ability.
Delyth Jones
Saturday 22 August 2009 11:35AM Carmarthen
Preseli recently went digital. Up until then I could get ITV via my Freeview Box. NOw I can't get ITV - poor signal goes across the screen.



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