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What price for an aerial installation?

What prices have you been quoted and paid for an aerial installation?

What prices have you been quoted and paid for an aerial install
Published on by on UK Free TV
In responses to the guideline I posted about how much having a new aerial fitted should cost, Ian Grice posted: "£40-£50? Every aerial fitter I contacted wants at least £150+VAT considering you can get a class 3 aerial for under £10 and a class 2 for under £15 and cable is 40p a metre why are they charging so much for 30 minutes work?"

OK, for some places putting up a TV aerial is hard work, such as multi-story properties. As many people will simply be exchanging a Group A, B, C/D, E or K aerial for a wideband type, often without changing the supporting pole or cable, a high price cannot be justified.

I am concerned that some companies will exploit vulnerable groups (such as the elderly).

So, I what prices have you been quoted for aerial installations? What price have you paid for installation?

Do you know of any companies to avoid? Do you know of any companies that are good value for money?

Or do you work for a great aerial installation company?





Your comments: most recent posts are at the bottom

firstFirst comments prevEarlier comments  ◊  Later commentsnext Latest commentslast

Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

Liam
Friday 26 January 2007 10:55PM
£394.33 an hour now that’s a bargain where they CAI registered? And where did they get a roof rack for the Rolls-Royce
Liam
Saturday 27 January 2007 12:23AM
No Tracey I do not think I am being cruel, people who post rude & personally insulting posts deserve to be shown up for the ignorant and stupid people they are, they have the same opportunity as you and I to post our experiences and opinions in an informative and helpful manner but they chose instead to muddy the waters and have you noticed they never actually offer up any useful content nor do they ever comment on any relevant aspects of a post. Ian’s attempt to use bad service as an insult just goes to show how ridiculous they are and like the fools they are they always end with a petulant childish final post of,” I don’t like you so I’m going home & taking my ball with me”. If they behave like that in a forum imagine how bad their customer service must be. I am only to happy for the CAI or a rigger to point out why I or others are wrong and enter into a discussion but if they start the *****///>>**** type insults it becomes obvious that they cannot defend their statements because they do not stand up to scrutiny. In other words they are full of bull and they always run away with their tail between their legs when they are challenged
patrick
Monday 29 January 2007 3:09PM Leighton Buzzard
Having lived with indifferent reception on my freeview, using my old terrestial aerial, thought it time to update.
Telephoned what I thought was a local installer to come and fit a new aerial on my bungalow.He explained
I would need a powered masthead amplifier in addition to a five band high-gain aerial, fitted to a new heavy duty mast.
This would cost £305.50 inc.vat. This I agreed upon and after approx. 30mins was fitted.
To my horror and dismay, I found on the internet, the total cost of these parts could be purchased for less than £50.00.
Upon telephoning the installer and complaining about the cost, and asking for a refund, he tried to justify his costs and overheads.
You can guess the outcome !! He claimed that the total profit to him would be only £50.00.
His business is a UK company and I live in Leighton Buzzard.....be warned.!
Briantist
Monday 29 January 2007 3:48PM
patrick: This very subject is covered in What price for an aerial installation? | ukfree.tv - get free UK television
ALAN
Monday 29 January 2007 8:35PM
305 inc vat, no wonder we get a bad name with t##ts charging that amount
Liam
Tuesday 30 January 2007 12:42AM
Patrick tell your friends relatives workmates neighbours and any body else you can think of , the more work these rip off merchants lose the better and it’s our best weapon against these people……..Alan The t##ts who have posted here don’t help your good name much either the whole of your industry is at risk because of this kind of exploitation I wonder how many of the extremist would have faith enough in their posts to print the name of their company with their post……..Briantist How about a name and shame forum?
Clive
Tuesday 30 January 2007 1:56PM
Patrick, whilst you may feel you have paid a little more than most, let us not forget your 'terms of contract' and this is English Law. He quoted you a price, you accepted. You didn't have too. The price becomes part of the contract and yes, whilst you may find the materials on Maplin cheaper you are allowing nothing for the supplier’s overheads. There is noting to say that he hadn't imported the materials from their country of origin and passed those cost, as he is entitled to do so, on to you. Let's take a Burger and Chips, does it really cost £4.00, NO. Does a chicken curry really cost £7.95 NO. So why do we pay it? Because unlike some on this forum, we know people need to make a profit, and as Ian has pointed out, unless we ALL make a profit, the economy will grind to a halt. So have scoffed Ian’s remarks, but in my opinion, and we all have them, he right despite what other say.
Liam
Tuesday 30 January 2007 3:14PM
Clive. What are you talking about? A business that pays more for trade than we can buy retail is just plain ridiculous and the only reason any one would import from source is to pay less per unit not more, please explain what you mean because your statement makes no sense that I can see.... There is a programme called Rouge Traders for people who don’t know the difference between Profit & exploitation, your buyer beware attitude is not worthy of a trade that wishes to promote a good reputation. It is not compatible with a long-term business plan but is perfect for a short-term cowboy operation.-----“ O look its an unwary tourist lets charge him £20 for an ice cream” NICE. “O look it’s an old age pensioner well this ones a bit senile lets charge them £500 for £50 worth of work & lets come back next week & do the same again “ That’s what you are endorsing my friend.It is a sad reflection of your morality
Clive
Wednesday 31 January 2007 12:16AM
Liam, I was replying to Patrick's post, he agreed a price, that is his contract, full stop! He DID NOT have to agree to the contract price, he could have gone elsewhere. There is nothing to say that the supplier didn't purchased his goods at retail prices and added 'his' profit to that...........................................................................................Liam, I've read your posts and see that you are in the computer industry, can you explain to me why Adobe charge £840 (more or less) for 'Creative Suite 2 Standard' when all the box contains is 5 CD's @ 30p each and a small booklet?
Ian Grice
Wednesday 31 January 2007 3:47PM Hinckley
God even I can reply to that, you are paying for the program not the discs and a licence to use it.
Alan
Wednesday 31 January 2007 7:04PM
Clive even at retail price 330 plus vat for a single point. I am in the aerial business and very very few installations would cost that.
Liam
Wednesday 31 January 2007 9:27PM
Alan. Well-said ……………Clive. Yes you were replying to Patrick's post but this is a discussion forum & so I replied to your post because this is the point of discussion forums.--------- Why must you go down the same road as Ian with these totally irrelevant price comparisons it’s like comparing a cabbage with an onion completely pointless and has been covered in many previous posts . However, Adobe charge so much because it is Professional software for company use Adobe® Creative Suite® 2.3 Premium contains a suite of 9 full programs & a more realistic price to quote would be at least £200 less than the £840 you mention. Of course if you wished to do the same sort of thing at home you could acquire programs to do so for pennies. An analogy would be a professional photographer may spend thousands on a particular camera but you and I get one free built into our phone. The idea that a rigger purchased at retail etc is just plain silly that scenario would definitely but him in the incompetent, amateur or cowboy bracket & I believe the agreed a price etc is coved in my previous post under rip offs please try to understand economic growth does not depend on ripping people off and the definition of entrepreneurial is not taking advantage of other people. Will it take legislation for people like you & Ian to realise the difference between a ripping off the customer & healthy profit margin………
Clive
Thursday 1 February 2007 5:45PM
So Ian, how MANY times do you need to sell a program before the selling cost almost become 100% profit? …………….Alan, I understand your point totally, but once a price has been agreed, that is the contract no matter what field you are in. That, as Ian has written, is English Law. Reading some of those post it seem suggested that aerial installers are only worth about £15,000 p.a. would you be happy with that? …………….. How would you compare a roofing contractor to an aerial installer…….possibly you can’t, but I see little difference in the skill level, but I’d doubt if you’ll find a roofing contractor earning less than £25,000 p.a. ……………………… I accept everything you say Liam, I was not going to argue, I just needed you to write down what you thought. My point being is that no matter what industry you are in there WILL always be people who are racketeers, the aerial industry appears to have some, so does the computer industry, Adobe in your industry being one of them. I quoted £840 as an about price, you seem to think that it should be £640, where do you get that price from? Adobe UK QUOTE £828.38 go and look at their website. Now try and find the price for the same 'legal and legitimate' product from Adobe Singapore, you can’t, instead they will refer you to one of their Registered Retailers, I wonder why, simply because the EXACT same produce can be purchased in Singapore for almost half price, (S$1440.00 @ 3 S$ to the pound) S$1440 / 3 = £480 and then when leaving Singapore you can claim back the GST (VAT) at the airport making the product even cheaper. So stop knocking the aerial industry about inflated prices when your own industry isn’t exactly in order. No I am not an aerial fitter; I’m in the Waste Industry who incidentally also has its fair share of rogues. Far from going of the subject with comparing an onion with a cabbage you use this comparison to steer people away from the true facts that there are unscrupulous people in ALL TRADES and that includes yours. But in say that, that doesn’t necessarily mean that you Liam is unscrupulous, although you have admitted to having a different charging system depend on who your client is, and on the same basis, NOT ALL aerial installers are racketeers as you seem to suggest.
Clive
Thursday 1 February 2007 6:01PM
Just to correct Liam, I wrote about Adobe Creative Suite 2 'Standard' being £828.38, Liam suggested that the bigger version, Adobe Creative Suite 2.3 'Premium' could be purchased retail for about £200 less at around £630.00 and yet Adobe's website quotes £1,051.62 The prices quoted are for the 'Full' and not the 'Educational' version. Liam can you give us a link to where we can find the prices you quote?
Clive
Thursday 1 February 2007 6:10PM
Will it take legislation for people like you & Ian to realise the difference between a ripping off the customer & healthy profit margin………....................................................................................What do you consider to be a 'Healthy Profit Margin'?..................................................How can you compare a Leica, Hasselblad or Bronica with a phone camera, and you have a go at me for comparing onions and cabbages, well at least they are 'vegtables'.
Liam
Friday 2 February 2007 1:17AM
Clive here we go again more smoke & mirrors, irrelevant references to other situations & products, piecemeal pickings from posts, evasion, vague & inappropriate references to English law. I could point out relevant facts about Adobe & the myriad of other software house that will sell you programs to do the same job, I could yet again emphasise the Professional aspect of Adobes & others various ranges, I could go into the meaning of professional equipment as apposed to domestic equipment I could explain about the need to stay ahead of the pack in a professional environment, Blah blah blah, But what would be the point with going over the same old ground, all your points have already been addressed in full including my own profession. As I keep saying take the time to read the forum before you post and then post something that has not been addressed on numerous other occasions. I would hope that you could understand the camera analogy without having to be spoon-fed the meaning alas apparently you can’t……. Can any kind & helpful reader be bothered to explain the point to Clive?…… Clive this is a relevant point! There is a national company who will do a standard single point installation with an appropriate aerial a 2-year guarantee in any part of the country for under £160. Regardless of if you do or do not consider this a good deal, it is a reference point. Patrick paid £305.50 George paid £350.75 using the facts given for Georges job, this equates to an approximate £394.33 hourly rate on an insurance job. It is irrelevant if this is or is not illegal according to current legislation, because it is a rip off by definition to all right minded people & all your waffle and going off at a tangent cannot disguise that fact……………..Regarding your Adobe inquiry :If you think that the RRP posted by manufactures is any thing other than a marketing tool then I suggest you get a professional to do your purchasing in future………. I apologise for my brusque manner but your posts appear a regurgitation of previous unreasoned posts that lack focus & ignore all but the minor points put forward by others and I cannot help but notice that your style & content bear an uncanny resemblance to Ian. A pseudonym I wonder?
Liam
Friday 2 February 2007 1:26AM
Most people assume the fights are going to be the left versus the right, but it always is the reasonable versus the jerks.
Clive
Friday 2 February 2007 3:11AM
There you go again, avoiding the question of why your trade charges different prices for exactly the same thing, just like the aerial trade do. Liam, you'd make a good politician. In Hampshire you can get a CAI Member to install an aerial with a 1 year guarantee for £95 so that makes the second year guarantee you write about a tad expensive at £65
Liam
Friday 2 February 2007 10:40AM
Thanks Clive you have just emphasized the point of how much of a rip off these people are indulging in, £95 in Hampshire & presumably they are making a decent living from their installations. £255 more in the case of George’s installation almost 4 times the price that you could pay in Hampshire which is not exactly a low-income area. Welcome to the side of reason …………….As for rip offs in the computer trade, evading questions is not my style, so why don’t you go to the trouble of READING THE ENTIRE FORUM where you will FIND THE ANSWERS TO YOUR QUESTIONS HAVE ALREADY BEEN POSTED, including my opinion of the unscrupulous people in my own profession. O and don’t worry about the second years guarantee it’s not important it just happens to be what is on offer from that particular company, but once again I must thank you for an even better reference for showing how much people are getting ripped off…… Logical thinking really is not your thing is it Ian opps sorry Clive .-------- PS how much for an aerial in Singapore O no wait it’s completely irrelevant isn’t it.
Clive
Friday 2 February 2007 2:38PM
Prices vary on most things from one end of the country to the other or prehaps you haven't ventured far to find that out. A loaf of bread and a pint of beer is considerably higher in London as say in Truro, likewise so is housing. Therefore it may follow that an aerial installer in the more densely populated areas or those with good comuter link to the major cities like London need to charge higher prices than those in Cornwall just to be able to put a roof over his families heads. Let's work this price out between us, surely we can do it. You are able to price the equipment, so how much does an aerial, pole, bracket and cable cost trade? then how much of a percentage mark-up should be applied, and what should be a mans hourly labour rate, is there a mileage rate to be applied and is travelling time chargeable, if so, should that rate differ to his hourly labour rate and if so, how much by? Since nobody is prepared to state an exact price, let's work it out together and see what we can come up with.
Tom Tucker
Saturday 3 February 2007 12:36AM
Er Clive Hampshire would be expensive because it is less than an hour from London so I think you have missed the point mate. You said £95 to try to discredit Liams comments and it backfired you are talking rubbish cos George paid 350 quid and you said he was not conned make your mind up cos you just make a fool of yourself
Clive
Saturday 3 February 2007 2:18AM
Tom, where did 'I' say 'George was not conned'. I've just re-read my posts and I can't see where I wrote that. How do we know if anybody gets value for money, we've not seen the job or know how long it took the installer to do it. Maybe he was conned, maybe he wasn't, who knows? nobody on this forum. I'm not trying to discredit Liam with the £95 cliam, that is the truth, I have hear that in Liverpool sp company's are quoting about £60, exactly what you get for £60 I don't know. Here is a nation company based in Mansfield and they are quoting £88 + VAT. TV Aerials for Analogue and Digital reception
Clive
Saturday 3 February 2007 3:28AM
If this is any help, I've been on Maplin's website, an 18 element WB Aerial (says nothing about class or CAI) is £19.99, a 6' pole is £7.99, a chimney lashiong kit is £9.99, I'm confused about the cable, they have a TV Coax for .89p per meter or a 'digital' tv coax for £2.29 per meter, so going for the worse case using 20 meters the retail value of the 'kit' from Maplin is £83.77 if you go for the cheaper cable the kit price becomes £55.77 all we need to do now is work out how much somebodys time and travelling is worth.
Liam
Sunday 4 February 2007 2:03AM
Clive your original & subsequent posts do give the impression that Patrick’s & by definition Georges overcharging was fair enough you also aligned your self with Ian’s posts, which attempted to justify the rip off element, consequently your reply to tom tucker is somewhat hypocritical. (Maybe he was conned, maybe he wasn't, who knows nobody on this forum) Given the facts put forward by George & Patrick of course we know they were conned we even have confirmation from Alan a man who is in the trade please try to have a little regard for the information available.----Diy installation has been a major issue in this forum & after reading your last post May I suggest you do not ever go down the DIY route, Your components list and technical know how seem to be seriously lacking. How exactly will you get your aerial up to roof? Missed the need for ladders etc? Ian Grice and others have already posted a comprehensive list of components available for Diy Installations and their content is backed by a reasonable technical know how, so exactly what is your point of your latest post. (£2.29m for coax are you insane)-----Consider the alternatives to a new aerial they are a valid benchmark for the value of an installation. And we do know the actual amount charged in these examples ----Please read the forum in full, as you do not appear to be taking in to account what has already been discussed….. How much did you pay for your installation? Do you think The CAI should back up their promises with action? Would you trust some of the riggers who have posted here to do the job for you? How much is a skip for the day & if I end up paying 3 times the going rate is that a rip off? (Company’s are quoting about £60) Have you ever heard of advertising a low price & bumping up the price on site with copious bull? ----Are you sure it’s not more important to get your roof fixed properly than your aerial sorted out? Personally I find the roof is something of a priority as is the value of the people who do that work.
Liam
Sunday 4 February 2007 2:14AM
Ps :Try to post the VAT inclusive price in your posts , apart from TV critics perhaps very few of us will not have to pay the VAT inclusive price for an installation.
Clive
Sunday 4 February 2007 5:14AM
Liam, £2.29 per meter for 'digital' coaxial cable is what Maplin are quoting on their website, all those prices came from the Maplin website and do include VAT, perhaps you should have written, 'are Maplin insane'. Know I won't be fitting an aerial, I don't like heights. The Forum heading is 'What price for an aerial installation' and since there seems to be so many different opinions I attempted to find that out by costing the materials at retail prices from Maplins website, we then could work out the labout rate and put a price to the job. Once that has been achieved we could establish what the gross profit is and work out how many aerials one person would need to fit to earn a respectable living. Are you saying that Action Aerials (the link) are advertising a low price of £103.40p and are then bumping it up? A builders skip by the way (which we will let you have for up to 10 days) is £164.00 inc VAT if you put it on the public highway we must apply to your local council for a permit. The permit cost £32 normally and is valid for 30 days.
Clive
Sunday 4 February 2007 7:05AM
P.S. I didn't miss the need for ladders, as Briantist has pointed out in his post of 11th October 2006, these are 'capital hardware cost' and are normally spread out over 3 - 5 years.
Liam
Sunday 4 February 2007 11:21AM
Maplins are quoting £2.29m for INTERCONNECT COAX & yes to use this for a roof top aerial installation would most definitely be insane. By pricing up from Maplins you are pricing a diy installation and Maplins are not cheap any more & yes you would need to access the roof somehow and I am afraid it’s ladders or mystic levitation .No I am saying that you missed the VAT off the price from action aerials for their basic installation. The company I quoted previously will supply any type of aerial for the price quoted and it includes VAT.? I am not endorsing this company in any way but it is a more reliable price reference in this instance .Action Aerials state theirs is a basic installation. I would presume that the equipment is only suitable for strong reception areas & that the limited information they give on their site makes it impossible to use their prices as a benchmark.
You stated Company’s are quoting about £60, which I reproduced before my bumping up statement. As you did not quote Action Aerials at £60 I think you can work out the answer to your question with out my help. So yes I do stand by my previous post, just try to read it correctly and you will not have to ask questions about details that are perfectly obvious.-----. O thank you for the skip price I just wondered If I pay £400 for the same deal is it to quote you “Because unlike some on this forum, we know people need to make a profit, and as Ian has pointed out, unless we ALL make a profit, the economy will grind to a halt. So have scoffed Ian’s remarks, but in my opinion, and we all have them, he right despite what other say” Or would I simply have been ripped off? ………I think I have addressed your inquires in full will you have the courtesy to do the same for the specific questions asked of you?
Clive
Sunday 4 February 2007 4:27PM
For £164.00 yes we do make a profit, what is the point of running a business at cost or a loss?
sam
Sunday 4 February 2007 5:30PM Truro
So Liam you are given a price by one tradesman and you like that because it's cheap, never stopping to ask questions about the quality of the materials used! your given a price and advice by others that is higher and you chose to ignore it and ridicule those posts! Its seems to me your not here to discuss the price of an aerial installation, your just seem to think everybody in the service industries should work for minimum wage except yourself! Now Liam when you present your inflated invoivce to your business customers what do you think they do with it? Do the directors pay it out of their own pockets? or do they pass your inflated costs on to their customers? so after all this it turns out Liam is a Coyboy as he feely admids he has two charges "Sam if it helps in the past when I dealt with the public I would charge them £40 and Business clients £105 an hour" Posted by Liam on the 18th Jan.
Clive
Sunday 4 February 2007 6:15PM
Thank you Sam, you have just hit the nail on the head, 'I can charge as much as I like, but others must do it cheaply', and others get accused of throwing up a smoke screen, because it doesn't suite Liam. Ian sussed him long time ago. Now doubt he’ll come back and defend himself because he only charges the banks, and they pass his charges on to the aerial companies, which inflates the price of the aerial. Game set and match!
sam
Sunday 4 February 2007 6:36PM Truro
So Clive let hit that nail home by posting a copy of Ians post of the 28th Jan "So Liam, you know all about the Sale of Goods Act, Fit for Purpose, the Six Year Rule, etc, etc. Yet you’ve had a job done, in your opinion badly, and after failing to get it corrected to your standard, you have failed to take it further other than babble on here about it. Now people can draw their own conclusions as to why you are unwilling to involve Trading Standards but my guess is you know you really don’t have a case, you just come on here hoping somebody will lick your wounds. I wonder if anybody else would put up with receiving faulty goods and do nothing about it, you must feel a bit of a mug for being turned over. So that’s it for me with regards to this very long and boring thread, as the old saying goes Liam, ‘it’s no use crying over spilt milk’" Ian has a good point if the job was badly done why has Liam been unable to resolve it with all his knowledge of consumer rights!
Briantist
Sunday 4 February 2007 10:33PM
Clive: your posts were deleted because they broke the rules. When I receive a 'report this message' request, I decide to delete the message, or not. Disagreement is fine, insults are not.
Liam
Monday 5 February 2007 2:19AM
Sam welcome back you have been missed. I find it incredible that you can read something and come away with an interpretation that is almost the complete opposite of the actual content .I do find it incredible but not particularly surprising biased on your previous content. Please make your mind up one moment you are complaining that I don’t answer your questions and then you are reproducing complete questions and statements addressed to me and completely ignoring my replies to those items.... I have no doubt that you know a thing or two about inflated invoices but as my customers are highly skilled & shrewd professionals overcharging them is not an option if I wish to retain them as clients. You can also find the satisfactory result of my problem With the CAI in my previous posts.
Please read the forum and base your comments on a balanced representation of the actual content if you wish to make a point that actually stands up to scrutiny. If you have a relevant query concerning my reply to Ian’s comments on domestic & business pricing structure I will be most happy to explain the part of my answer that you fail to under stand.---------------------------
Clive I see no point running a business at a loss and yes I think most people could have worked out that you make a profit with your £164.00 charge (seems reasonable). But that was not the point of my statement now was it. Perhaps if you go back and read it again a little more slowly this time you will begin to under stand. If you still can not under stand let me know and I will try to make the same point but in a simpler way... ( At this moment I am not sure how I can make the point any simpler I would have thought it was pretty obvious but there you go) -----Come on Clive don’t be naive Banks don’t give their money away they know how to broker a tough deal they do work in the financial sector after all. Sorry that might go over your head try this The boss man in the Bank knows how much things cost and his job is to get the best price for his bank if he is a silly man he can’t work for the bank anymore. Banks also have shareholders so I afraid that your scenario is completely inaccurate but I won’t go into to much detail I don’t want to confuse you again. ----------------------Now then back to the relevant discussion, do you feel like being grown up for a bit and contributing some useful answers to the questions I asked you? Go on try it for a change you might find it more satisfying than these fruitless point scoring games you are indulging in ……PS Sorry I don’t play ball games but if you fancy backgammon then I’ll take your money.
Liam
Monday 5 February 2007 2:27AM
Hang on Sam & Clive .Nails, hammers, sounds like the satanic DIY. Surely not DIY Sam remember its dangerous according to your wise mate Marvin heaven knows what damage a nail could do in untrained hands and a hammer with out training I shudder at the idea.
Clive
Monday 5 February 2007 7:22AM
Offensive message (number 58558) Briaintist, in accordance to your recent post I find Liam's post insulting to me, so will you please remove it. Thank you.
Briantist
Monday 5 February 2007 10:36AM
Clive: if you use the 'Report this message' facility as indicated.
Liam
Monday 5 February 2007 12:48PM
Clive if every body decides they do not like what other people have written back to them and asks for it to be removed that’s called CENSORSHIP I have not used foul language I have not played you at your own game and your game is to be as personal as you can about me you accuse me of dishonesty you insult my integrity at every opportunity & now you wish to control what others read in reply to your scurrilous posts. Try to use whatever intellect you possess instead of becoming increasingly petty. Please let us know what it is you object to in my last post because if every message is deleted according to your criteria this would be a very short Forum and it’s point rendered useless. Grow up and try to enter into the discussion like an adult & that is not an insult it is an observation as are the comments in my previous post. As I have said previously do you feel like being grown up for a bit and contributing some useful answers to the questions asked of you? You might find it more satisfying than these fruitless point-scoring games you are indulging in. if not what exactly is the point of your posts other than as an agent provocateur
MJO
Monday 5 February 2007 1:43PM
Clive I dont beleive it you can not be serious!!!!!!! if you can not take it do not try to dish it out game set and match but not to you matey Brian can you delete every post with the word aerial in it I do not like that word go on go on delete it delete it I find it insulting to me, so will you please remove it. Thank you. gotta go the boss is coming
Clive
Monday 5 February 2007 2:37PM
Well I’ll rephrase it, if I were in a position whereby I have had some work done that I was not satisfied with I would purse the matter through the courts using the power of the British Legal System and not come on here bleating about it.
pikey
Monday 5 February 2007 2:49PM
Bian your second name should be Damage.
what a wolly. i,m a rigger and the charges we give are all based on parts and labour. 150 is an average. Go buy your high gain with a tiny mast and toytown bracketry and bang a massive amp on for good measure. then Ring a proper engineer that knows what he,s doing.

i see customers like you on a daily basis and i charge your kind more.
doughnut.
blackcountry rigger.
Briantist
Monday 5 February 2007 3:12PM
pikey: what have I done? I havn't commented either way. I love The Young Ones too.
Liam
Monday 5 February 2007 4:52PM
Baa baa baa baa baa o sorry I appear to be bleating again……. Clive would you indeed purse it in your own way Personally I would pursue it the way I pursued my little aerial problem and get them to agree to give me all my money back .I will repeat after a lot of bull they agreed to refund my money, one more time just for people to dense to under stand THEY AGREED TO GIVE ME ALL MY MONEY BACK WITH OUT HAVING TO GO TO COURT. What more can one ask? Would you expect your money back & an all expenses paid holiday to the Maldives or perhaps a flogging for the miscreant! Read the forum you know it makes sense. ANY REFERENCE TO DENSE PEOPLE IS NOT IN ANY WAY AN INSULT TO CLIVE PERSONALLY AND SO HOPEFULLY WILL NOT BE SUBJET TO SILLY REQUEST FOR THE DELETION OF THIS POST. Honest Clive just because you keep harping on about a point which has been answered in plain English I would not dream of thinking of you as a moron, pedantic perhaps but never a moron. Now would you care to answer any relevant questions yet or are you stuck in a loop of confusion which makes you constantly repeat the more idiotic of Ian’s posts.……………..........
Pikey what on earth has Briantist done to cause you such anguish he’s really a helpful bloke after all and I think he knows what kit to buy.
You have some of the best beer in the country so nip over to The Finings and Firkin & have a pint. You should get pretty good reception with a bog standard aerial round your way from what I remember so what sort of price would you charge in Langley for instance
Clive
Monday 5 February 2007 5:35PM
Now if I had got all my money back after complaining, I wouldn't see the need to keep harping on about the initial problem, I would have accepted the money and therefore the situation is resolved. It would appear that the CAI intervened and you got your money back, the CAI did what it had to do, overrule its member. If I were to purchase a pair of Levi's and they went faulty, and on complaining I was refunded my money, would I feel the need to publicly complain about the shop or any body which that shop belonged too, no! by accepting the money in settlement the case is closed.
Liam
Monday 5 February 2007 7:02PM
Clive……What a silly fellow you are It would seem judging by your last few post you are becoming somewhat obsessive & to quote you “need to keep harping on about the initial problem,” Once again you have stated ill informed & incorrect details in your silly point scoring campaign.. ……This forum is headed with …
(I am concerned that some companies will exploit vulnerable groups (such as the elderly). & Do you know of any companies to avoid? Do you know of any companies that are good value for money?) --------The fact that you wish to censor information concerning these issues says a lot more about you than it does any body else.
If I am not mistaken this is a discussion about the aerial industry and as the major trade association for the aerial industry with recommendations on government & other official sites recommending that the CAI site be the first port of call for a potential customer. The idea is the customer can choose a local installer from that site and then be guaranteed a standard of service assured by the CAI they go on to state that if for any reason there are problems with the original contractor the CAI Guarantee that the faults will be rectified under a double guarantee scheme. The impression given is that you are employing a reliable & certified contractor & that you have a piece of mind guarantee above & beyond the original contractor but in actual fact you are no better off than if you had chosen the contractor from the free ads in the local paper as you have to fight them for your statutory rights. Presumably you will know all this won’t you because you do check your facts before you post don’t you? . In your wisdom you have chosen to ignore this aspect & appear to think that people should keep quiet about bad service there by allowing it to continue with out opposition. Personally I consider this to be an important factor for people when choosing their contractor and so I have posted my experience in accordance with the original brief & simply to add to the knowledge base on this forum. You obviously haven’t got the idea that this forum is to allow others to make an educated & informed decision in their choice of contractor. I have posted this information before but you seem to be selectively blind when it comes to addressing issues so I have set it out again just for you. To use your own inappropriate analogy :If I were to buy a pair of Levis and they turned out to be obviously faulty and upon taking them back the shop tried to bulls**t me out of my right to a refund I would let people know that they were unreliable & to go elsewhere. Many people have contributed informed, helpful & informative posts to this discussion Can you say the same for any of your contributions on this site? Please move on to something of value your silly sniping has gone on far past it’s sell by date.
Clive
Monday 5 February 2007 7:44PM
What censorship Liam?, I've had 3 posts deleted, I'm not for censorship of any kind, but by deleting my post it has throw this forum out of kilt and seemingly given you the upper edge, had my post been allowed to stay they would have contributed to the discussion. When the Lord Jesus chose his 12 disciples he chose what he thought were his 12 best men, one went on to betray him, but he forgave him. As a Christian I also believe that people should be forgiven. Based on the bible, one twelfth of the human race could be bad, just find it in your heart to forgive and stop being so bitter.
pikey
Monday 5 February 2007 8:28PM
I get so fed up with so called experts telling us engineers how long it takes to do an aerial. does that include telling people how to swith on thier digibox/dvd or vcr on via the scart button for the 50th time. or does that include doing rigs on houses in bishops castle or church stretton on the mynd in the middle of winter haveing to put shoe covers on for the umteeth time cuz the area round the house is knee deep in country pies.
langley 150 no vat. like someone said you have a threshold to get to before you pay vat. and what we earn is being restricted by doughnuts who don,t know a cat ladder from a stand off. i can buy a cylinder head gasket from moter aids for ten bob but but i wouldn,t be able to fit it correctly. i,v been to loads and loads of houses that have fitted thier own rig and lets face it i wouldn,t be there if it was that easy.
Clive
Monday 5 February 2007 8:47PM
Ah, Pikey, I sure there is somebody on here who knows everything, in theory, practicality is another thing, they can all talk about it, but can they do it, to a recognised standard? I don't think so, as my father would say, they're all talk and no trousers.
pikey
Monday 5 February 2007 9:03PM
if the issue is customers aerials breaking down. if the aerial is new and new cable thier should be no problem. but customers who want us to guarantee thier signals, your dreaming. does o2 or orange guarantee theres. NO. i rest my case. customers should pay for a signal check before they purchase. but most will not pay for a meter reading at all.
i give free quotes as do others but most customers think that we need to get on a roof to do this all prices are given and every perm is gone though before the ladders come off the van.
if i do get on the roof i would call that a signal check and charge accordingly.
I don,t rip people off and i never leave customers with a bad job. but most customers want cheap jobs without changing cable and brackets. then when the system fails they are on the phone telling you that they paid for the best and expect the best. but they only paid for cheap aerial. i can do jobs for 40 quid but they are as good as coat-hangers.
customers do make you bitter when they tell bare faced lies and think you are stupid enough to believe them.
Clive
Monday 5 February 2007 9:28PM
Pikey, it costs you money and time to travel from your office to the customer’s house; some may do that for nothing. But if the customer requires a signal check from the roof, then you ARE working, why should they expect you to do that for free? If your customer went to work and their boss said "oh, just run me this errand, and by the way I'm doing it for free as a favour, so I won't pay you for doing it", would they agree to do it? No of course they won't because everybody goes to work to earn money and get paid. Why should any tradesman do it for nothing, I bet you can't buy the petrol to get you to the customers house for nothing, of course they should pay, or go without.
pikey
Monday 5 February 2007 9:49PM
what about the wollies who quote sky prices and then forget they get a yearly amount off there customers.
then when there systems go down they call us independant engineers to put it right and they think its us who they give there money to every month so demand low prices. as for customers wanting signal check for nowt you would be amazed, how many do.
Liam
Monday 5 February 2007 10:11PM
Pikey I do not have a problem with your price the average seems to be £100 to £150 for a standard installation fair enough, but what is your opinion of the £300 to £350 quoted here by others? I am a little confused at some of what you say, surely you know before you start a job which transmitter will be used, the out put of that transmitter, local geography, potential sources of interference& recommended elevation for the transmitter etc surely this information enables you to give a rough estimate of a customers needs. I agree that if people insist on ignoring your advice you can not be held responsible if they have problems, However honest & professional you are there is always some body who tries it on, but if they go for your recommendation of new lashing, mast & cable do you then feel obliged to rectify any faults with out fuss or bother? After all there is only one reason to have a new aerial & that is obviously to receive TV signals…..SKY : I believe you will find that the comparison to a sky installation is for free sat which is not subject to a subscription charge Alternatively a year at sky’s lowest priced package & when the year ends the card will still receive the free channels including channels 4 & 5 Look forward to your response cheers.-----------------------Clive given me the upper edge? Are you still playing games I am not in competition with you I am posting what I consider to be true facts to a forum on a subject I consider to be serious. If you want to play games there are plenty of gamer sites you can occupy your self with. If you have had posts deleted perhaps you were being a little too obnoxious & personal. You have completely lost me with your disciples & bitter comments has your sense of reality deserted you to such a degree that you are now comparing me to Judas Iscariot? Please explain what are you on about now? …. (All talk & no trousers) do you mean they are at the beach having a chat after a refreshing swim or are you saying your father was a naturist? Please explain as some of your content now borders on the surreal



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