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Your ability of receive all the Freeview transmissions depends on the suitability of aerial
the design style,
the "group", and
its physical location.
Standard type - Yagi aerial
The standard type of TV aerial is known as the Yagi aerial. It is mounted on a pole, and consists of a rod with a reflector (shown green) at the back and many spiky elements (in grey) at the front. The connecting cable connects to the element nearest the reflector, known as the driver (shown in blue).
These Yagi aerials are directional and so pick up signals best from a transmitter that the rod points towards. The more elements the aerial has, the better it picks up a signal and becomes more directional.
A standard-type aerial is all that is required for analogue TV reception in most places. These antennae have between 10 and 18 elements and a single reflector. These are not recommended for new installations for good digital television reception, but will more often than not function perfectly in good reception areas.
Typically these aerials are designed to receive only some transmission frequencies - see "groups" below.
Digital High Gain
These aerials are designed for poor digital reception areas, and have two reflectors. For maximum signal strength, some digital high gain aerials have up to 100 elements. A more expensive aerial is only required where the signal strength is low, but can often provide Freeview reception where it might otherwise be impossible.
The CAI (that represents aerial installers) has four standards for digital TV aerials. The highest standard "1" is for homes on the fringes of coverage areas, intermediate standard "2" is suitable for use within the coverage area; minimum standard "3" is for good coverage conditions.
These aerials can be either wideband, or receive only selected frequencies - see "groups" below.
Grid
Grid aerials have been used to improve analogue reception in poor reception areas. They are generally unsuitable for Freeview reception, however some installations may work. Otherwise replace with a digital high gain Yagi aerial.
Indoor
Indoor aerials are generally not suitable for Freeview reception. In areas of good signal strength it is often possible to receive some transmissions.
Loft mounted
Loft mounted arrivals are not generally recommended for Freeview reception, as the roof tiles and plumbing will degrade the signal. Some compensation for this loss of signal can be made by using satellite-grade cable to connect the set top box to the aerial.
Positioning
The best position for a TV aerial is mounted outdoors, as high from the ground as possible, pointing directly at the transmitter. The signal can be blocked by hills and tall buildings. It should be positioned away from any other aerials.
Horizontal or vertical?
The transmitter will either use vertical mode which requires the elements of your aerial to be up-down, or horizontal mode which requires them to be level with the ground.
Groups
Both analogue and digital television is transmitted the same group of transmission frequencies (known as channel 21 through to 68). A coloured marking on the aerial shows the group.
To create the best possible analogue picture, TV transmissions from adjacent transmitters have been designated to several different groups of frequencies. By using an aerial that receives only the channels in the correct group, the analogue picture can be kept free from interference.
To receive Freeview transmissions from the same transmitter it has been sometimes necessary to use frequencies that are not part of the transmitter's normal group. When this has occurred, the aerial will need to be replaced with a "wideband" aerial (also known as group W) - one that covers every group.
dave rutter Sunday 20 November 2011 5:02PM Doncaster
hi dave , did as you suggested and it has worked , sort of. i now have a selection of channels you can see and about a dozen that you cant, came up as unknown, but they are all in the 800 numbers and in a household with a young family some channels you dont need.i still havnt got the "common" ones bbc,itv,c4 and c5 etc. im in the doncaster area running off emley moorsignal strength has never been an issue
If this isn't your model, then perhaps the procedure is the same or similar.
To add the missing channels go to Menu > Settings > Installation > Manual Search. Where it says "Channel" you need to enter 47 for BBC channels from Emley. Then press "Search" and then "Save". Do the same again, but this time input 44 for ITV/C4/C5.
I have a hd ready tv with an indoor aerial, can get freeview but not hd channels. will installing an outdoor aerial get me hd?
I live near the transmitter i can see the whole thing without buildings between us i live in London
john: If you can see the transmitter from where your aerial is sited, then that should raise your chances greatly.
HD on Freeview in London is only available from Crystal Palace, so if it's another transmitter that you're using, then you'll have to wait until June to get HD.
Hi there, looking for some advice please. I live in an appartment and we have a freeeview digitalHD TV which sometimes works, and sometimes has no signal. The aerial of the building seems to not be working but the management will not fix it. If we get a freeviewbox, will the TV work?
S
john - do you actually HAVE an HD TUNER? HD READY TV means a high definition monitor, but may only have a SD TUNER built in as HD standard only recently set. You may need an HD Tuner box.
S - Unlikely that a box will work any better. If other tenants same problem you need to gang up on the landlord - or just share the cost yourselves. If you can see the transmitter you may do OK woth an aerial pointingf through the window,. Need your postcoide to comment.
I can get BBC3 (on channel 9) onwards but i cannot get BBC1,1 ,ITV1, C4, C5 and all channels up to 9. the analogue reception is OK. I have done the recommended aerialtest (teletext p284) which is fine. I have tried the Digital TV Menu installation set up (several times) but no luck. Yesterday it was working - what is the problem and how can i solve it ?
I have 3 tv's comnnected to one loft aerial. The TV down stairs picks up all channela inc HD with no problems.The second TV in a bedroom gets the main channels, BBC1-2-3-4, ITV 1-2-3-4, C4,C5 and all the selling channels but every other channel is poor at best and spends most of the time in freeze mode. The 3rd TV gets nothing, it scans and finds the channels but every one is is poor at best but most of the time freezes and has to be turned of and on again only for it to freeze again. Any ideas. Had a new aerial and signal strength is high on all 3 outputs but only one tv is ok. All tv's are less than a year old and have built in freeview hd tuners.
Thanks
Hi, have a small goodmans tv with a freeviewbox linked to its own digitalaerial on the roof. Due to the hill that is directly between the house and the transmitter I have fitted boosters to the aerial and one by the tv. Had reasonable signal strength for 9 months or so and now the signal has vanished.
Checked connections etc which seem ok. Any ideas please.
I have Sky + downstairs, and the kids have a tv with built in freeview, in each of their rooms, all of a sudden the upstairs tvs say No signal. I have bought a tv for my room and plugged in a tv link from the Sky downstairs, and that wont work either! Have been in the loft, checked all connections, everything is plugged in? Help! X
Chrissy, I know how frustrated you must feel but what the other posters were saying is very true. you need an outdoor aerial. Where I was living before I was on the first floor with an outside aerial and got perfect reception but the chap downstairs couldn't get anything so he also had a aerial put up on the roof and then everything worked fine. I have found that 99 out of a 100 tv reception problems are aerial related. Once you have had the aerial installed,you can look forward to years and years of receiving a good reception.
I live in a uni flat and my signal on my tv, using my digitalbox is not very clear, plus I only have the bbc channels. How do I get more? Post code is B15 2QW
My post code is WR2 5LH My aerial post to the Malvern Transmitter I could not receive the BBC channels on my digi box prior to the switch over but was able to watch on Analogue, since the switchover I have still been unable to watch any BBC progs and since last weekend I have not had any ITV either. My aerial is on the roof, I have unplugged and retuned everyday and I am not now very frustrated and annoyed. Help!
Pauline: Do a factory reset to clear the channel list, then start a channelscan with the aerial unplugged. When the scan reaches C47 plug the aerial back in. The scan will then continue over the frequencies used by the Malvern transmitter. This will make sure that you are not storing channels from weak unusable transmissions, it is likely that you can receive Bromsgrove signals, with Sutton Coldfield and Ridge Hill also possible when using a suitable aerial. If your analogue reception was good before switchover you should now have good digital reception.
Kevin Allen: At only 12 miles away from the transmitter HD reception should be excellent, and although that box you are using has a somewhat chequered history of problems, having been withdrawn from sale at one point because of them, you really have to give some info regarding your aerial system, which if too elaborate is liable to cause severe signal overloading problems resulting in poor quality reception.
DJN Thursday 1 December 2011 8:07PM Welwyn Garden City
My post code is AL8 6SH. I have a 2 year old tv with an old rooftop aerial . I have problems receiving channels 3, 4, 5 and 6. Would a more upmarket aerial improve reception?
Kevin Allen: Well, now you have mentioned details about your aerial system I would recommend that you try a test by-passing the amplifier, albeit this just as a temporary measure as you obviously feed the signal to other rooms.
I suggest this test as although you are only 12 miles away from the massively powerful S/C transmitter I appreciate that there might be some obstruction between you and the station which could seriously restrict the signal you receive from it, but should this not be the case then you certainly do not want any form of amplification on the aerial or you stand the danger of severely overloading the tuners input circuitry, and which can cause you to experience a variety of problems that are usually only associated with weak signals.
If you find that a test by-passing the amp improves your situation, then the insertion of an attenuator in line with the amplifiers input will give the required results whilst still retaining the three way splitter facility.
My reference to your box was really made along the lines, that as its a bit non standard any signal strength indications seen on it have to be treated with an element of suspicion as to their accuracy, not of course that accuracy really comes into the equation as most TV's / boxes indicate different from each other when tested on the same signal.
Bernard Wednesday 7 December 2011 3:40PM Downham Market
I have three TVs in the house but only one HD ready, the others have Freeview boxes. The HD TV also has a HD digital recorder plugged in to it. We have good reception on all channels but cannot get HD channels at all on the HD TV. I have auto retuned and manual retuned several times but it does not recognise the HD channels. We have a roof aerial pointing to Tacolneston Norfolk and a booster in the loft. Our neighbours all have Sky or are pointing to Sandy Heath {which gave a poorer signal when aerial was installed by professionals. We have tried to reinstall with the HD TV only (bypassing the recorder) with no luck. If I turn off the booster I get bad reception on everything. Getting desperate here - Bernard, West Norfolk
Bernard: HD ready generally means exactly that, insomuch that the TV is capable of displaying an HD picture, however this is not necessarily from its own tuner but from external sources, i.e: an external HD Freeview or Freesatbox.
As you haven't mentioned the model involved I cant check, but go into the TV's user manual / specifications and look whats mentioned about the tuner, if you see DVB-T then it cannot pick up an HD signal as it requires a DVB-T2 spec for that.
The other point being that the tuner will just ignore an HD signal during its scanning process, usually indicating "no signal".
got 2 old tv`s in bedrooms upstairs ,how do I connect up to tv aerial downstairs. I can get freeview there so i know the aerial does pick up but don`t want to waste money when i won`t know what I am talking about
I have been watching freeview hdchannels for just over a year with no problems, but in the past 2 weeks all four hd channels have become unwatchable they keep pixalating.All other channels ok. I have a loft aerial which I have repositioned with no success.I have tried another aerial and stuck it out an upstairs window with no success.Is there a problem with Redruth transmitter hd ouput? My Postcode is PL26 7PN.
D.R.Bushell Monday 12 December 2011 9:59PM Gravesend
Hi I have a loft aerial which has been fine uptill now at times (not all the time) I hear a click & the picture breaks up for a few secs, then its ok for about 20mins then it does it again. then it might be ok for a day or so. The aerial is only a very cheap standard type. My post code is DA12 4QY IN KENT. Also when any light switch is used this seems to give a slight clitch for a sec.
Is there any help out there, Many thanks . Doug
I have purchased a new TV which has a freeview HD tuner. According to my postcode (EN107JZ) I should be able to receive all freeview channels. Could you advise a suitable aerial which would allow me to view all freeview channels. I would prefer to mount this in the loft (currently I have a loft aerial which gives a good picture for channels 1,2,3 & 4 and poor reception for channel 5).
Bob Buckle: Switchover in your area is happening in four months time. You might be able to receive digital TV after switchover with your current aerial, thus any changes (investment of money and time) you make now may only actually be of benefit for the next four months.
If you get good reception on the four analogue channels, then this suggests that you may get good Freeview (come switchover, even if you do not get it now). I don't count Channel 5 on analogue because it doesn't come from Crystal Palace which is why it isn't as good a picture.
Have you managed to get any Freeview channels on your TV?
Bob Buckle Wednesday 14 December 2011 5:43PM Broxbourne
I have not yet tried my new TV yet as I intend to use it in my bedroom, which I am currently decorating. I will get back to you once I install it (wall mounted) in my bedroom.
i live in a flat we have a communal aerial so my aerial lead comes from a outlet from my wall ,i have had my tv 2 years i cannot gat channel 5 and about 5 dtv channels but i have to move my tv to certain locations of the front room to get a good reception,do i have to get an aerial booster to get a decent reception and more dtv channels it is driving me mad be grateful for any input
Bob Buckle Saturday 17 December 2011 6:24PM Broxbourne
Could you explain whether the channel numbers associated with groups (e.g. group A is associated with channels 21-37)are the same as the channels which I am familiar with (i.e. BBC1 is channel 1, etc). The basic information I really need is can all freview programs be received by one aerial? (e.g. a group A aerial)
Bob Buckle: There are different uses for the word "channel".
Broadcast channels 21 to 37 are another way of denoting broadcast frequencies. These frequencies are known as "Ultra High Frequencies" which is often shortened to "UHF", hence these could be referred to as "UHF channels".
"Channel 1", as in pressing number 1 on your remote and getting BBC1 is not the same thing. In Freeview terms it is often referred to as LCN 1, meaning "logical channel number 1", so as to distinguish from UHF channels.
<< The basic information I really need is can all freview programs be received by one aerial? (e.g. a group A aerial) >>
YES - provided that the aerial is of a group suited to receive whichever frequencies (broadcast channels) are used for all the Multiplexes in your area (A for you)
Traditional TV Channel numbers no longer have any link to broadcast channels.
I use a FreeviewBox that is OK with most stations, but since we have changed to Digital I am unable to get a satisfactory picture from Yesterday, Russian RT, Aljazera.
The pictures break down into small squares after a few minutes, then correct the error but it keeps reoccuring, spoilng the viewing.
Any ideas on a cure?
Since digital switchover my bedroom TV loses all the scanned in channels apart from BBC1 and BBC2 every time it is switched off. What could be causing this please? (Other TVs within the house wired into the same aerial retain their channel list.).
Geoffrey Dannell Tuesday 20 December 2011 8:49PM Peterborough
I live in the PE8 5EB area and get sound and picture interruption. Have have had new aerial installed - signal strenght good, but frequent interruptions.
I would confirm that all the multiplexes are tuned in to the right transmitter.
I assume that you're on Sandy Heath. SDN on Ch31 which carries ITV3 and others and is on low power until May, so you may have issues with it until then.