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Freeview is digital TV using a normal TV aerial (not a satellite dish or cable TV). Freeview boxes are marked one of these: 'Freeview', 'ITV Digital', 'ONdigital' or 'DVB-T'.

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Are you using Freeview?

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Your comments are always welcome. Please use the form below to add your thoughts or questions to this page. We will get back to you as soon as we can.

J
jb38
Saturday 24 March 2012 4:15PM
Peaches: No! as Freeview requires a normal aerial, (roof or loft) but you can however use it for viewing Sky's "free to view" channels (excl Pick TV) which although not exactly the same as Freesat does have similarities as far as many programmes are concerned.
C
C Hughes
Monday 26 March 2012 10:52PM Leeds
I have a 4 month old Toshiba 22dv501 TV in a bedroom. I was having problems getting and keeping channel 44 i.e. ITV1, Ch4, Ch5 etc. No problems with any other channels. TV went back to Toshiba to be repaired. Meanwhile I used an old TV with set top box and same aerial cable. No problems with channel44. Toshiba TV is back but after losing channel44 again I retuned and now cannot get any of ITV1, Ch4, Ch5 etc. Toshiba told me to plug TV into another aerial to try and isolate whether it is the TV or the aerial. So I plugged TV into lounge aerial where my LG TV works fine, and retuned but still couldn't pick up ch44. I can only summise that it is the TV and not the aerial. Never had this problem before buying this Toshiba TV. Any ideas? Thanks
A
Alma and Brian
Wednesday 28 March 2012 5:45PM
Hi
Living in Birchington, Thanet, Kent, our problem is that for the past week have had major and I mean major problems with viewing. Having re-tuned the tv two and three times in an evening and still having very little success. Mostly no BBC channels and giving up most evenings because the picture is unwatchable due to breaking up. We are getting very frustrated as we do not know what to do next. The TV is one year old with built in freeview, we rushed to B & Q sunday and purchased a new booster which helped slightly with signal strength but has not helped to solve the problems. Your comments and perhaps suggestions would be very gratefully received.
Dave Lindsay
Wednesday 28 March 2012 9:01PM
Alma and Brian: It's likely to be the weather. The high pressure has meant signals travel much further than they normally do.

Someone else from Thanet posted on this website earlier today complaining of the same issue:

www.ukfree.tv link icon High pressure causing channel loss through "Inversion" | ukfree.tv - independent free digital TV advice
D
David Hall
Thursday 29 March 2012 11:20AM
Hi, I have a sky+ box which I have just cancelled in favour of the Tivo box from VirginMedia. I have an aerial connection between my kitchen and lounge where SKy+ was so that we could watch TV in the kitchen. I can't do that with Tivo according to the engineer but is this really the case?. If he is correct can I use the existing cable to connect SKy+ box to allow me FreeSat? He said that if I connected the aerial cable to the cable from the SKY+ box I would be able to get a connection. I have tried but am getting a message saying no signal. Any suggestions please?
J
jb38
Thursday 29 March 2012 1:22PM
David Hall: The engineer is quite correct as the Tivo box does not have any RF connections such as I assume you had previously been using from the Sky+ boxes RF1/2 output.

However you could extend "one" of the two cables that you were using on the Sky+ box and feed that into the kitchen if you install the Sky box there, as all you require is a length of satellite grade coax cable and two "F" connector plugs, plus of course an "F" to "F" plug coupler. By the way the reason I mentioned one cable is because the Sky+ box in effect becomes an ordinary Sky box without a subscription, as the second tuner / record / playback facilities become inoperable.

If though you would prefer to watch the Tivo box in the kitchen than all you require to do is purchase a freestanding RF modulator such as seen in the link, this being coupled into the scart socket on the rear of your Tivo, and the RF output from the modulator connected into the lead that originally went from the Sky boxes RF output.


Programmable Universal Modulator : Video Switches : Maplin Electronics
(£30.00).
D
David Hall
Thursday 29 March 2012 2:05PM
JB38

Thanks for your help with my problem. I am intersted in trying the modulator but notice that my TV seems to already be plugged into the scart socket on the Tivo box. How do I connect the two please? Would this be because hthe engineer who installed Tivo was having issues trying to connect via HDMI?
Dave Lindsay
Thursday 29 March 2012 2:10PM
David Hall: In addition to what jb38 has said, you may (depending on your setup) already have a modulator that you could use. If you have a video recorder which contains a modulator, you could (theoretically) feed the signal from the Tivo to the video using a scart lead and then select the scart input on the video and then feed that to the TV in the kitchen using the video's modulator.
D
David Hall
Thursday 29 March 2012 2:24PM
Dave Lindsay:

Hi Dave, thanks for your advice however I don't have a video recorder or a DVD player as there is not the same need for them nowadays.
J
jb38
Thursday 29 March 2012 4:06PM
David Hall: Well it could have been for that reason but its difficult to say, as some devices can have problems communicating with each other via HDMI, but should you have an HDMI lead lying around I would be inclined switch the Tivo box completely off (from mains power) and remove one of the scart plugs from between the box and the TV and couple them up using the HDMI cable, this followed by powering up the Tivo again to see what transpires, but leave it like that for a minute or two before taking things any further as it might not come on straight away, if though the Tivo still doesn't appear to be there then go into your TV's "input select" menu and make sure that the HDMI socket is selected as the input.

If all attempts fail then you will have to purchase one of these cheap two way scart splitters, the type that doesn't have a choice button and which are generally found in places like Poundland and such likes, the common going into the Tivo and with one output going to the TV and the other to the modulator.

It would have been of help though to know what model of TV you have.
D
David Hall
Thursday 29 March 2012 5:41PM
JB38,

Thanks again for your help, really appreciate it.

My TV is a Pioneer PDP 4280 XD which I bought just over four years ago now.
D
David Hall
Thursday 29 March 2012 8:57PM
JB38:

I have managed to get my HDMI cable working after a bit of a slog I discovered a switch on the side of my TV which after being pressed allows the three HDMI ports to be activated via the Set-Up Menu. I had been trying the menu before but all the options were disabled and I did not know how to change them as there was no help on the screen. Anyway it is now working and I have removed the scart lead and still have a picture so it will be off to Maplins tomorrow to but the Modulator and try and get Tivo in my kitchen. Thanks again for your help.
J
jb38
Thursday 29 March 2012 9:30PM
David Hall: That's excellent news, as I have just been wading through the comprehensive manual for your set and making one or two notes, and I have to admit also at the same time "hoping" that you had the user manual for same, as some of the procedures mentioned are horrendously complex likewise requiring lengthy explanations, one of concerning what you have found out for yourself regarding activating the appropriate HDMI input.

Anyway I look forward to an update once you have purchased the RF modulator, which by the way is programmed for the channel required by a series of DIL switches being either set up or down, so I would check the box for security and if it appears as though it has been opened then I would advise you to ensure that the leaflet is still enclosed.

D
Dee
Sunday 1 April 2012 3:11PM Stafford
Hi, I've just moved house, my tv has been working fine with built in freeview, now I can't pick up a signal. Could it be the aerial socket?

Thanks
M
Mazbar
Sunday 1 April 2012 3:26PM
Dee has your tv been working in your new home or was it working in your old home. If it has been working in your new home and you have more than one socket you could have an amplifier if so check the the fuse box it might have triped a fuse and knocked your amp off. It it is a new house and your tv hasnt worked at all check if you have a aerial on the roof or in the loft .
S
SEAM ZION
Wednesday 4 April 2012 3:15PM
Hi guys, can I get your services in Africa like Uganda.
M
Maria Gary
Wednesday 4 April 2012 5:33PM
I have a sony digital tv and was told that I did nit have to do anything when the switch over took place. I cannot now view any of the BBC chanels. Can someone tell me how to tune them. Thank you.
D
Daphne
Wednesday 4 April 2012 7:54PM
My freeview TV is not picking up all the stations what can I do? it is reading poor siginal
Dave Lindsay
Wednesday 4 April 2012 8:00PM
Daphne: Please can you give your location (preferably post code) as what can be picked up varies.
M
Mel
Wednesday 4 April 2012 10:47PM
I live in London, N4, and have a Philips freeview "HD ready" TV and Panasonic digital DVD recorder. I was told that my TV would not have to be retuned, but have this evening lost BBC channels. ITV still appears when I view digitally. The information about retuning does not work on my TV - I tried re-tuning but lose even more channels. Any idea what I'm doing wrong? Mel
D
David Hall
Thursday 5 April 2012 5:19PM
jb38:

David Hall: Thanks for your help I have now bought and installed the RF Modulator you suggested and it was on offer in Maplins for £19.99. The guy in the store was very helpful and suggested outting dip switch 8 down and then tuning in which worked a treat. Thanks again for all your help.
J
jb38
Thursday 5 April 2012 6:43PM
David Hall: Thanks for the update on the situation and really pleased to hear that the modulator worked out OK, and of course obtained at a good price for a device such as that.

The only problems ever experienced by owners of these devices always being of a non technical nature, that is of them having misplaced the instruction leaflet and wanting to change the RF output channel then attempting to achieve the desired channel by guessing the switch permutations, which of course very seldom ever works!

Yes, the No 8 test signal switch is a useful addition in helping to set the unit up, as the two white bars are easily noticed whilst scanning the TV.
P
Paul Jones
Friday 6 April 2012 10:57PM Burry Port
Hello - We have an external roof top aerial and I've split this cable between our two TVs (both have built in Freeview) kept in separate living rooms using a splitter/amplifier box. I've now noticed that with our second TV I lose the signal (for the BBC channels) as soon as our Sky box is switched on in the other room. This box is connected to our main TV. Everything is usually OK when the Sky box is in standby mode. I've checked all the cables and tried various combinations with no success. Does anybody know how to resolve this issue? Many thanks.
J
jb38
Saturday 7 April 2012 1:11PM
Paul Jones: That problem suggests that you have the TV aerial lead looped through the Sky box but the Sky boxes RF output channel is set on the same channel that the BBC Freeview transmitter uses, go into the installation menu ("services" then 0-0-1-select) and set the RF channel above 62.
P
Paul Jones
Saturday 7 April 2012 3:52PM Burry Port
jb38 - thanks for your post. My Sky box RF channel is currently set to 68. Is that OK? I also have a DVD Recorder also with built in Freeview connected to both my Sky HD box and TV using RF cables, could that be my 'loop'? If yes, how should I connect these three devices to stop this happening? Many thanks
J
jb38
Saturday 7 April 2012 5:06PM
Paul Jones: Just a little point I am not sure about, when you say that the aerial goes through a splitter and is fed into two separate rooms then how does the TV in the second room view Sky via the boxes RF output? or does the aerial come straight into the room that the Sky box is located in and the splitter is used near to the Sky box?

If this latter situation applies then the aerial should go straight into the splitter and with its No1 output looping through the DVD recorder then into the main TV, this enabling the Freeview signal to reach both.

The splitters No2 output looping through the Sky box then to the TV in the other room, as that will allow it to be able to view Sky if set to analogue or Freeview if on DVB.

The Sky box of course will be coupled into your main TV via a scart lead as will the DVD recorder, your TV's input select button on the remote being used as necessary to select which is required.

The Sky box RF channels were selected as although Kilvey Hill (your main station?) spans channels 23-29 I notice that Burry Point is only about a mile from you and uses 54-61, and although its indicated as "poor" for reception at you location but just by any chance if you were using it, then with Sky being kept above Ch62 it wont affect it.

This was said assuming that your TV has two scart sockets, but if not then the DVD recorders scart socket should be connected into the Sky boxes AV2 (maybe marked video) rather than the TV.
J
jb38
Saturday 7 April 2012 5:10PM
Paul Jones: another point, if you do not use a magic eye in the other room to control the Sky box then make sure you use the Sky boxes RF1 output and not RF2, this just in case its magic eye power is turned on.
P
Paul Jones
Saturday 7 April 2012 5:38PM Burry Port
jb38 - thanks very much for your posts and help, very useful in deed and appreciated. Perhaps I should have given you more detail. The aerial comes into our living room where the Sky box is located and is connected to our main TV. The aerial is split with one lead going to the aerial in port on the Sky box and the other goes directly to the other TV in the second living room. Both TVs are also linked to the Sky Box using another splitter and HDMI cables. That's how we watch Sky on the second set. We run a bedroom TV off the RF2 out on the Sky box as well. Another cable goes from the RF1 on the Sky box to the DVD Recorder and that is then connected with yet another cable to the aerial in slot on the main TV. I use a magic eye on the RF2 (bedroom TV) but not on the RF1. The only devices joined by a Scart lead are the Sky box and DVD Recorder. I hope this makes sence? If not, please let me know if you need anything clarified. From what I have described have I set everything up correctly or would you suggest any changes? Thank you very much.
J
jb38
Saturday 7 April 2012 6:46PM
Paul Jones: Just a couple of little points needs clarified, when you say both TV's are linked to the Sky box using a splitter and HDMI cables, are you meaning an HDMI splitter so that you can have maximum quality on both TV's?

And the second being, is you aerial splitter a two way type?
P
Paul Jones
Saturday 7 April 2012 7:09PM Burry Port
jb38: Thanks again - Yes, we bought a Neet HDMI 2 way splitter so we could get the best picture possible on both TVs. With regards to the aerial splitter it's a Labgear Multipoint TVFM Booster (model: mse121) which I think is a 2 way type.
J
jb38
Saturday 7 April 2012 7:25PM
Paul Jones: I have made a drawing based on your info, and on studying same another point I wondered about is that when you lose signals (Freeview?) on you second TV when Sky is taken out of standby, does it not do this if the TV's HDMI connection not plugged into it? as if not then the HDMI lead is obviously switching the TV off its DVB tuner, so if the TV has more than one HDMI socket use the second one as HDMI switching is usually on No1 input, or you might even be able to de-activate the auto switch in the TV's external connections menu if your TV allows this facility, they are all different!

If you cannot, then you have no real option on the second TV but to override the HDMI input being auto-switch activated by just selecting DVB on the TV's remote button, as that will take it off its HDMI input.
S
Sue
Saturday 7 April 2012 8:11PM
Please help - 5 tv's in different rooms from a single roof aerial - all with built in freeview - all worked fine prior to switchover. Now we only have 3 tv's picking up all channels and 2 missing almost half the channels. Our signal comes from the Isle of Wight. Don't understand why 3 out of 5 are fine and 2 not. Any ideas?
P
Paul Jones
Saturday 7 April 2012 8:16PM Burry Port
jb38 - Very interesting point. The HDMI connection on the second TV is always plugged in, I have never removed it. I think the TV has two HDMI slots so I could try the other one if you think that could solve my problem. I'm not sure how to de-activate the auto switch but I will check the handbook to see if this is an option, the TV's a Toshiba we bought about five years ago. If this isn't possible how would I override the HDMI input being auto-switched activated? Please excuse my ignorance but I can't see a DVB button on my remote? Again, thank you for all your help it's been excellent.
J
jb38
Saturday 7 April 2012 9:14PM
Paul Jones: If you have a second HDMI input then it wont be auto-enabled as its usually just HDMI(1) that has this facility on most TV's, but if you go into the TV set up menu / connections you will see the various inputs listed, and next to the HDMI(1) input you might see the auto enable on/off option being offered.

If you let me have the model number of the TV I can check the manual.

Regarding the TV's remote remote, on Toshiba's its the remote control button usually situated under No9 and has a circle with an arrow head arrow pointing to the right in the middle of it, this button giving the choice of external sources as well as analogue or digital TV, in other words its internal tuner.

Likewise if viewing Freeview and you wish to view Sky again then you use the same button and select HDMI(1)



P
Paul Jones
Saturday 7 April 2012 11:15PM Burry Port
jb38: I've checked the TV and it has 3 HDMI inputs, two on the back and a third on the side. As I've said it's a Toshiba and the model number is: 32WLT68B, I will check the TV's menu in the morning to see if there is an auto enable option I can switch off. Thanks for the information on the remote control which you were spot on with and our Sky is currently on the HDMI(1) button. I did try swapping this connection quickly from HDMI(1) to HDMI(2) but I then found that I lost access to Sky - would I need to change any settings or re-tune the TV to get Sky back if I left it on HDMI(2)? Thanks again, you have been so helpful. It's greatly appreciated.
J
jb38
Sunday 8 April 2012 12:00AM
Paul Jones: No you shouldn't require to do anything to get Sky back other than select HDMI(2) via the button referred to, as that button enables you to go through all the input facilities, as some people might have boxes connected to HDMI(3) or some other input and that the way they would select them.
J
jb38
Sunday 8 April 2012 7:42AM
Paul Jones: I would suggest that its maybe best just to leave the Sky box on the HDMI(1) input and should the person in that room want to view something on Freeview rather than Sky then all they require to do is press the button referred to (under 9) and select DTV seen on the input menu list and press OK. (selecting an item from the list done by using the up / down arrows on the large round centre button)

Likewise of course if they want Sky again just use exactly the same procedure but this time selecting HDMI(1) as even although when the Sky box is taken out of standby it auto-switches the TV to Sky, but if it didn't then Sky would have to be selected using the button, so really amounts to the same thing.
P
Paul Jones
Sunday 8 April 2012 8:49AM Burry Port
jb38: Thanks, Ok I will leave the Sky feed on the second TV as the HDMI(1) option. It seems to work fine using that input and saves me fiddling with the wires. Thanks for the explanation too regarding swapping inputs. I still have my dilemma in that I lose the signal for my BBC chanels when the Sky box is switched on so is there anything I can try? Or is this something I have to live with especially if Kilvey Hill is giving out a poor signal? Thanks again.
J
jb38
Sunday 8 April 2012 9:54AM
Paul Jones: On that particular issue maybe you could clarify a point I wondered about, if when you say you lose your BBC signal when the Sky box is switched on, what happens if without touching anything else you select ITV, is it OK? and if you re-select BBC again does it then come on? although if it does then that suggests a problem with the TV as the technical aspects of the BBC and ITV signals are the same.

I originally assumed that you were using the usual RF coax connection between the Sky box and the second TV and why I queried about the RF output channel used by the Sky box, but when you explained details of the connections you were using this eliminated the RF clashing angle as no connection exists between Sky boxes RF out socket and the second TV's aerial input.

The way your system should work is, that if Freeview is being viewed on the second TV and the Sky box is switched on then the TV will automatically change over to the HDMI feed from the Sky box, this meaning that to get Freeview back again it has to be done using the remotes input button.


J
JimF
Sunday 8 April 2012 12:19PM
Paul Jones & jb38: Could this be cross-talk between the HDMI cable and the coax cable to the 2nd TV?
I've seen this where a coax cable isn't expecially well screened, and the RF signal is relatively low. The problem was resolved by using an amplifier to increase the signal on the coax, since the cables were running together in a section of trunking and couldn't easily be separated.
P
Pandora
Sunday 8 April 2012 2:27PM
Hello,

We have a LG TV in our liing room which has uploaded the digital channel list(built in freeview) no problem. Our LG set(built in freeview) in kitchen though can't get past loading BBC channels. We have tried manual and auto reset options and now ready to launch it off Alexander Palace we are getting so frustrated!Any tips please.

thank you
J
JimF
Sunday 8 April 2012 3:11PM
Pandora: Your kitchen TV sounds like its not getting a good signal, possibly because it isn't connected to the aerial that's feeding the set in the living room.
You may need a splitter to feed both, or you may have a splitter where one lead has become unplugged. Can you trace the coax cables back to a common point (maybe in loft) and see what's there?
M
Mazbar
Sunday 8 April 2012 3:35PM
Paul a simple solution would be aerial into sky box and rf out1 to that tv then rf2 going into a compact amplifier that gets it power from the rf2 or a mains powered amplifier that allows the magic eye signal through then connect the bedroom tv and backroom tv to the amplifier this should let everything work and you could have a magic eye on the back tv if you wanted.
P
Paul Jones
Sunday 8 April 2012 4:57PM Burry Port
JimF: Thanks for your thoughts and this could be a possibility as both the HDMI and coax cables do run through trunking to get to our second TV. I'm using a splitter/amplifier for the coax cable already as I've split our external aerial to feed the two TVs. Would I need another one? Thanks
P
Paul Jones
Sunday 8 April 2012 5:08PM Burry Port
jb38: All the other channels, including ITV1 work fine, we only lose the BBC channels, 1, 2 and 4 etc. due to a weak or no signal. But we always seem to get a week to no signal once the Sky box is switched on from standby. Just a thought, but currently our split external aerial cable goes into the aerial in socket on the Sky box. This is then connected to our DVD Recorder using another coax cable and finally our TV is linked to the DVD Recorder using a third coax cable. As an alternative should I feed the aerial cable straight into the DVD Recorder and not the Sky box. And leave the other coax cable from the DVD Recorder to the TV in place. So there would be no cables going in or out of the Sky box apart from the RF2 to our bedroom TV. Thanks again.
J
JimF
Sunday 8 April 2012 5:42PM
Paul: The fact that ITV etc. are all working OK, but BBC isn't would tend to suggest the close proximity of the coax and HDMI isn't the issue.
Just to check though, could you try that TV again, but unplug the HDMI lead from the splitter, leaving the Sky box running and see if BBC programmes reappear?
J
jb38
Sunday 8 April 2012 6:08PM
Paul Jones: If you do not connect the normal aerial into the Sky box then the bedroom TV will not be able to view anything other than the Sky box.

The point is that because the second TV is being fed directly from a dedicated output on the booster / splitter then it shouldn't really be affected by anything, although if when the BBC vanishes you try a test by removing the coax plug that goes into the Sky boxes aerial port, as that will instantly tell if the booster is being dragged down or not if the picture re-appears, even although the lead you have removed is actually from the boosters other output.

Regarding JimF's suggestion, if you can access the coax and HDMI leads at any point in the run just slightly separate them by about 1/2" or so, as if crosstalk is a factor then that's all the separation that's required. If though you cannot get access to the cables concerned, then if you have a piece of coax lying around try running a temporary lead between the aerial amp and the second TV to verify if crosstalk is a factor or not.
J
jb38
Sunday 8 April 2012 7:10PM
JimF: Sorry, no snub intended, as I just noticed that you had already made another posting before me, me not having observed this as I don't use the sites reply box for typing replies but paste them in from another screen, hence did not notice this screen had refreshed in the time between.
P
Paul Jones
Sunday 8 April 2012 11:05PM Burry Port
JimF: I unplugged the HDMI cable from the TV as requested and the BBC channels sadly didn't reappear. Earlier tonight everything worked well and I was able to watch BBC1 for nearly an hour before the picture broke up. I also noticed that the BBC picture was pretty poor tonight even when the Sky box was in standby mode. All the other channels were unaffected by this deteriorationin in picture quality. I've tried to separate the cables but I can't in places because they run together through a hole in the wall. jb38: I will test your suggestion tomorrow by removing the aerial lead from the Sky box when the BBC channels are next lost. Thanks very much.
J
jb38
Sunday 8 April 2012 11:57PM
Paul Jones: Yes, please try that test, as its beginning to appear that the entire cause of your problem is simply because your TV is receiving a level of signal that's not that terribly much above the minimum that's necessary for TV's circuitry to resolve a picture, and why anything that causes even the slightest drop in the signal results in it dipping under the reception threshold hence a blank screen, the proof of this being that should you carry out a signal strength check on BBC whilst the screen is blank you are still likely see the signal level being indicated but just at a level lower than before.

That said though, I cannot see any reason why the BBC signal should continually be less than that from the ITV transmitter, and yet it must be, and that suggests that your aerial isnt best positioned as far as balancing the signal is concerned.
P
Paul Jones
Monday 9 April 2012 10:19PM Burry Port
jb38: Update - Both TVs worked fine earlier today through Freeview and with the Sky box on. I then tried the second TV tonight and I'd lost the BBC channels. I checked the signal strength and both BBC1 and BBC2 had a poor singal. ITV1, Ch4 and Ch5 etc. all had good strength. My main TV also had a low signal strength for the BBC channels. I then removed the aerial lead from the Sky box but it made no difference, the BBC channels still had a poor signal. From what I've seen since we started investigating this problem, we tend to lose the signal more at night than we during the day. From what we have tested to date and from what I have described would you say that this is probably an aerial problem and perhaps it's not alligned correctly? We had our chimney removed a few years back and the aerial is currently located on the fascia board at the back of the house. Or do I need a better booster/amplifier?
N
Nick John
Tuesday 10 April 2012 9:55AM Eastleigh
My local transmitter is apparently now transmitting Freeview HD channels. Having retuned however I cannot 'see' these channels. Should I be able to see them even if I don't have the ability to decode HD yet?

Trying to decide whether it;s worth getting an HD box.

On the transmitter coverage map, there does appear to be a hole (non-green area) right where I live?



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