Are you using Freeview?
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Freeview is digital TV using a normal TV aerial (not a satellite dish or cable TV). Freeview boxes are marked one of these: 'Freeview', 'ITV Digital', 'ONdigital' or 'DVB-T'.
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Are you using Freeview?Yes No Your comments
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jb38Wednesday 1 February 2012 11:31PM
Anthony Maskrey; Are you getting this on all channels or only some? and if the latter then what channel is it affecting.
krish madrayFriday 3 February 2012 3:05PM
I have no areal point in my room. The house is running virgin cable XL package. My TV is a Sony Bravia HD with built in Freeview. Is there a solution throught the internet service?
Thanks
LunaTuesday 7 February 2012 11:35PM
Glasgow I'm using cg5660-m Durabrand and today, while I was watching tv, the image stopped and a "no signal" message came up. I've tried everything: re-tune, turned off, turned back on, checked all the cables and all steps that I've found online. But, it is still not finding any channels. I mean, nothing is working. Is that a problem with the box?
Can I fix it or do I have to buy a new one?
P.s: I tried the analogue channels and it didn't work, but checking at bbc website, my postal code seems not to have analogic reception. (?)Mike DimmickWednesday 8 February 2012 12:57AM
Luna: Check that the aerial is still actually present and pointing in the right direction. It will probably be pointing due east to the Black Hill transmitter, though there are other possible options.
If you're in a block of flats - which it looks like you are - you're probably using a communal aerial system. Check with your landlord, management agent or residents' association. If other people in the building have the same problem, the power to the distribution amplifier has probably failed/tripped out/fuse blown.
Analogue services in Scotland's central belt ended on 22 June 2011, and are being phased out over the rest of the UK this year. The remaining regions are the South-East (February and March, May and June), London (April), North-East England and Northern Ireland (October).TinaWednesday 8 February 2012 3:06PM
Hi please help me, I have just payed out for a new tv with built in freeview to watch in my bedroom, as I only had a little portable with a freeview box ( granted both tv and freeview box were old)i kept loosing reception at night times as you can imagine i would make my horlicks toddle off to the bedroom wanting to lay down after a hard day to watch tv in bed...... oh no no signal, but i have signal in my front room....so anyway i went out and bought myself a new tv built in freeview, there i was getting all excited thinking yes tonight i can go and watch tv in bed..all was fine for 2days then OH NO!!!!!!! no signal dead on 9.30pm loose everything.. but i have all channels in the morning what is happening????????????MazbarWednesday 8 February 2012 3:35PM
Tina is the tv conected to an external aerial or an indoor aerial , if it is an external aerial you should have it checked if it is an internal aerial try getting an external aerial.David JacksonSaturday 18 February 2012 8:40PM
Would a neighbour's high power CB equipment interfere with my Freeview reception?jb38Saturday 18 February 2012 9:24PM
David Jackson: If its genuinely high powered it will caused most likely by him having a booster in line with his aerial lead, that said though even a normal CB's transmitter output of 4 watts can cause problems if very close to your equipment, and that includes the aerial, that said though CB,s were known more for interference to analogue TV transmissions albeit they can still interfere with DTT reception, but in a different way.
Does this problem manifest itself as a continuous form of picture break up or does it come in bursts? as if its the latter then he is doing what is known as a DXing
P and JSunday 19 February 2012 4:25PM
We have sky digibox but not subscribing at present, just want to receive free channels. Digibox says "no signal being received" but signal strength and quality are showing as being received and of good quality. we have checked all plugs and cables, also tried re-setting the box as described on this site. Any ideas on what could be the problem please?P and JSunday 19 February 2012 4:57PM
P and J: No, not trying to watch Freeview through Sky box. We have Freeview built in to TV. Just trying to access whatever free channels are available through Sky box.jb38Sunday 19 February 2012 5:18PM
P and J: A bit of a strange problem! can you access the Sky boxes menu OK? and when you say that the strength / quality is good are you meaning with about a 75% or so indication?
P and JSunday 19 February 2012 6:28PM
We can access the menu boxes but when it searches for listings it says "no signal being received". However, when we look at signal strength and quality, the bars can change as we are watching, particularly the strength, which fluctuates from approx 85% back to 70%. It's a mystery!! jb38Sunday 19 February 2012 8:48PM
P and J: The part I find a bit odd is you having stated that signal and quality are both being indicated as OK and yet nothing is received, even although the box is obviously feeding through to the TV or you wouldn't be able to access the menu.
Have you tried resetting the LNB as shown in the link? as although I personally have never at any time found this action to be necessary there has to be a first time, if though you have already carried this out then its inclined to point to a defect in the box, with the only thing left for you to try being to un-power the box for about an hour to let it cool down completely before powering it up again for another try.
What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'? | ukfree.tv - independent free digital TV advice David JacksonSunday 19 February 2012 9:36PM
David Jackson: Thanks jb38. My neighbour, who is also a friend has previously boasted to me about the power he has harnessed for his CB ground station, and has claimed to have had conversations with the Antipodes, given suitable atmospheric conditions. The Digital pictures breakup and freeze, generally with loss of sound. The Analogue will have a 'waterfall' type overlay scrolling down the screen. Waterfall= sinusoidal type wave forms across screen scrolling downwardsjb38Monday 20 February 2012 9:17AM
David Jackson: The point is that although an official UK CB has only 4 watts FM output, but when CB'ers usually refer to making communications at great distances its not necessarily always by using a standard CB but possibly an SSB transmitter, which because of it being in effect a form of a super pulsed AM transmitter can cause massive interference across a number of frequency bands, even including in some cases (dependant on its power) it interfering with the audio in surround sound systems, this why I enquired if the interference was in bursts, as in an SSB transmitter the very low level RF carrier signal rises to a peak and falls again in sympathy to the audio being fed in from the microphone, and its this fact that makes it so prone to causing interference, this made even worse if the aerial being used is not matched properly to the TX frequency.
Of course as you will no doubt already realise this isn't a legal system, but if its causing interference of any magnitude to yourself it will be to others local as well.
However I fully appreciate that your neighbour might not be using anything of an illegal nature and might only be using a standard CB and is just taking advantage of atmospheric conditions to achieve long distance communications, although if by any chance a booster is being on a standard FM set, then maybe you could advise him / her that the SWR can (and will) be out unless the meter was connected to the boosters output and not the transmitters, the SWR being has also having the potential to cause of interference as well as power losses, neither being desirable!
David JacksonTuesday 21 February 2012 4:11PM
David Jackson: Hi jb38. Have been and had words with the CB man. He tells me he has not been using his kit for a while, and was very pleased that I went for a chat with him about it, just in case it had been him! We have another suspect called E2V. This particular rogue has been a curse for many years to local residents. I think we were hoping that they would not affect digital signal; some hope. Andy did mention that he actually had E2V managers sat in his house one day to try and track down which of their equipment was causing the problem, and also that he has gone over to Sky and no longer suffers from the interference.
Thanks again for your interest.jb38Tuesday 21 February 2012 8:21PM
David Jackson: Pleased to hear that you have seemingly sorted the problem out and hopefully "not" just for the time being, as CB DXers (especially if SSB users) are a real dedicated bunch of people who as I mentioned in my previous reply can be found using all sorts of transmission and booster devices, with most of being capable of causing devastation to TV viewers reception if they are unfortunate enough to be located within about a 25m radius of the CB users aerial.
And by the way, you are certainly correct about Sky, as thats the reason why both Sky and Freesat are so reliable as virtually nothing can interfere with their reception except heavy thundery type rain clouds.
Gerard Gregg-SmithTuesday 21 February 2012 9:06PM
London After years of problem free digital reception, I (and my next door neighbour) in the last few days have lost some but not all channels. BBC1, 2 and some other channels pixellate or disappear completely in the evening and night, though fine during the day. Signal strength is 10/10, but signal quality varies from 9 down to 1 after dark for BBC1, 2 etc. Other channels remain fine even at night.
What can we do?LouisWednesday 22 February 2012 10:52AM
I recently moved into a new property and have been watching Freeview using my built in TV Digital tuner and via a BTVision box for about a week now. The picture has been good and I have not been missing any channels. At exactly midnight last night I lost all signal from the Aerial. My local transmitter has completed the switch to digital which was scheduled for yesterday.
Is it possible that my aerial cannot pick up any digital signal at all even though I have had no problems at all with analogue?LouisWednesday 22 February 2012 11:08AM
Thanks Dave,
I did try to retune both the TV and the BTVision box but could not find any channels.
Any other ideas?R SLATERWednesday 22 February 2012 3:23PM
WHY AM I GETTING NO SIGNAL FOR ITV1 & 2 BUT REVEIVE A GOOD QUALITY FOR ALL OTHER FREEVIEW CHANNELS INCLUDING ITV3 & 4. ALSO EVERY EVENING TRANSMISSION FREEZES FOR 10 SECONDS AT 18.45.jb38Wednesday 22 February 2012 4:21PM
Louis: It would have been of considerable assistance into diagnosing your problem if you had indicated your location, this preferably in the form of a post code, as it would then enable you reception possibilities to be assessed.
jb38Wednesday 22 February 2012 4:48PM
R SLATER: When any query involving reception its essential to provide your location, (pref: post code) as otherwise its impossible to check on the signal levels expected in your area as well as details of the transmitter involved.
Gerard Gregg-SmithWednesday 22 February 2012 5:09PM
London Dear R Slater,
I have a similar problem (see above). I spoke to www.digitaluk.co.uk on 08456 50 50 50 and they said it might be work on the transmitters in preparation for switchover. You could try calling them. Whereabouts are you? I am SW13.
Another possibility is someone nearby with CB radio.JaneThursday 23 February 2012 9:11AM
Hi,
I've just moved house and my bedroom has no aerial pint so I got an All For One indoor aerial.
Receiving all channels, the picture quality is fine but there's no sound on any channel! Have tried retuning it. Using a digital box as my telly doesn't have it built in - it's a flat screen and not that old and was sound was fine before.
Any ideas? I'd be very grateful for any advice.jb38Thursday 23 February 2012 1:07PM
Jane: Assuming that you have the Freeview box connected via a scart lead into the TV you should double check that the scart plugs are fully seated into the sockets on both devices. The other thing to check is that the volume control "on the Freeview box" itself isnt turned right down, or is even possibly muted.
If you still cannot get any sound then please give the model of TV that you are using plus your location (pref: post code) would be of interest, this because of you managing to get reception with an indoor aerial which could suggest that you might not be that terribly far away from a transmitter, unless of course one of a high powered nature.
Gerard Gregg-SmithThursday 23 February 2012 2:32PM
London jb38 - any comments? I am in SW13 0HP.
After years of problem free digital reception, I (and my next door neighbour) in the last few days have lost some but not all channels. BBC1, 2 and some other channels pixellate or disappear completely in the evening and night, though fine during the day. Signal strength is 10/10, but signal quality varies from 9 down to 1 after dark for BBC1, 2 etc. Other channels remain fine even at night.
What can we do?cathyThursday 1 March 2012 12:16AM
Hi, I wonder if anyone can help.
We have sky+ on the main tv and freeview everywhere else in the house, The sky box was started coming up with a fault this evening then went on to standby and I can't get it to power back up again. I have tried the various reboot solutions offered online to no avail, but whats really confusing me is that all the 3 of the freeview tv's also have no digital signal either tonight, all of which were working this morning.
I thought the freeview / sky systems were completely separate so how can all 4 tvs in the house die at the same time ??
Any tips or help would be hugely appreciated,
Postcode is MK12 (milton keynes)
CathyPaulineSaturday 3 March 2012 7:40PM
my freeview seems to be losing signal, says no signal or a very little. Ive turned on and off, re did the channel instilation, asked my neighbour and they are ok, what nextjb38Saturday 3 March 2012 8:44PM
Pauline: If when your neighbour reports that their reception is OK and they are definitely referring to Freeview and not some other mode like Freesat or Sky, then it suggests that your aerial system requires attention.
That said though, when asking a neighbour this type of question its always best to refer a couple of definite channels, as in many areas ITV3 / Film 4 / Pick TV etc are on lower powered transmitters to that used by the main stations, and an answer like OK could be referring to some of the main stations channels like BBC / ITV / Ch4 / Ch5 etc.
You post code would also have been of assistance for signal checking purposes.
jb38Saturday 3 March 2012 8:51PM
cathy: Probably a bit late in replying but just noticed your posting, well the immediate thing that springs to mind is if you have fed the normal aerial through the Sky box for purposes of viewing Sky on TV's in other rooms? because if you have then take the aerial out of the Sky box and connect it directly into the co-ax that was in the in the Sky boxes RF1 (or 2) socket.
Gerard Gregg-SmithMonday 5 March 2012 4:10PM
London jb38 - I would really appreciate if you had any comments on this:
I am in SW13 0HP.
After years of problem free digital reception, I (and my next door neighbour) in the last few days have lost some but not all channels. BBC1, 2 and some other channels pixellate or disappear completely in the evening and night, though fine during the day. Signal strength is 10/10, but signal quality varies from 9 down to 1 after dark for BBC1, 2 etc. Other channels remain fine even at night.
What can we do?john otworowskiFriday 9 March 2012 3:16PM
Since the digital change over I cannot receive any DAB radio stations from the South Hampshire Aerial in my car. I've lost BBC Radio Solent, Jack FM,Breeze FM, Capital,Wave FM. These were all fine before. I can receive National broadcast DAB stations, any ideas ?benSunday 18 March 2012 12:40PM
I am in West Hampstead, North West London.
I have just moved into a new flat and my Goodmans flatscreen with build in digital tuner which previously picked up every channel when I lived in Surrey now only gets BBC channels.
I have read several parts of this website, but can't really find an answer??
The tv is plugged into the FM DAB socket into the wall.
I have read this could be something to do with signal strength, however, a neighbour in the same flat block downstairs can get most of the freeview channels through their Sony tv with build in tuner, so I don't believe the problem can simply be due to having the wrong type of ariel as suggested in other posts??
jb38Sunday 18 March 2012 1:59PM
ben: If the socket that you have plugged the TV into is genuinely intended for FM/DAB use then that's totally unsuitable for TV reception, as FM/DAB devices operate on far lower frequencies, especially FM.
You should carry out a signal strength check whilst on BBC to get an idea of what like your reception is, as there isn't really any reason that I can see for you not picking up Crystal Palaces main ITV transmitter on mux Ch22, Crystal Palace being located @ 10 miles away.
Another test to try is that as well as carrying out the BBC signal strength check go into the tuning menu / manual tune and enter mux Ch22, but do NOT select scan, because on most devices as soon as you enter a channel number the signal level being received on that channel (if that is!) will immediately appear, but though if whatever you see indicates about 50% or so strength / quality then select scan and see what comes up.
My reason for suggesting this check is that the signal might actually be there but just at a level the box will not respond to.
jb38Sunday 18 March 2012 3:20PM
ben: Just in addition to that already said, the reason I questioned the socket you are using is that someone may just have fitted that wall plate because that was all that was available at the time, the problem there being that it "might" have a filter incorporated into it which will seriously restrict the higher frequencies used for TV transmissions, and with this resulting in a poor signal.
On the other hand though, if the wall plate doesn't have the filter and the socket is correctly marked then the feed to it might be filtered, so you have to keep this possibility in mind.
The only way to find out for sure what the situation is would be "if" your neighbour would let you tune your Goodman's on their aerial point, if they did and the channels came up OK then don't be tempted to re-tune again until you have to on 18th of next month when high power switchover takes place at the station.
benSunday 18 March 2012 3:28PM
@jb38 - I thought it was odd that I could get any signal through the fm/dab socket, considering it is not made for tv signal, however, the lead I have to connect the tv to the socket fits in this one and NOT the 'TV' socket which is next to it.
It would seem obvious that I have to plug the cable into the 'tv' socket, however, the cable I have is the same one I used to have in my old house and it worked fine?
I ran a check on 'manual tune' menu on my tv, and typed in 22 and 'no signal' came up?
I know Goodmans aren't an amazing make, but how can they get away with making digital televisions that can't even pick up basic terrestrial channels?
Would getting a freeview box sort this out?Gerard Gregg-SmithSunday 18 March 2012 4:08PM
London I am disappointed I did not get any comments on my posts. Good news is that the signal has improved again in the last few days (after 3 weeks of pixellation). I think the reason is that engineering work on the transmitters also affected digital quality, although it was supposed only to affect analogue.KMJ,DerbySunday 18 March 2012 4:22PM
ben: If the TV socket is designed to take an "F" connector you will need an adapter which screws on to convert the socket to take a coax plug. You might find that the TV works perfectly when connected to the correct socket.jb38Sunday 18 March 2012 4:27PM
ben: Although I generally favour satellite reception for its sheer reliability I wouldn't consider that option at this early stage, because as I previously mentioned come April 18th when Crystal Palace switches over from 20Kw to 200Kw this should (in theory) overcome the problems experienced by numerous viewers around the London area.
A point I am not sure about though is regarding the connection cable you are using, and especially when you say that it doesn't fit the socket, does yours have a male plug and one end and a female at the other? as if it does then you are using a jumper intended to be used from a devices loop through output socket or alternatively from a VCR's output to the TV's aerial socket, this requiring you to purchase a simple male to male coupler, virtually everywhere that sells electrical cables stocking these. (average 75p)
Although you will probably know this anyway, but if the aerial socket you see protrudes slightly and have a screwed thread, then that's an "F" connection for a satellite receiver.
By the way DAB radio operates around the 220Mhz frequency range with FM on average around 100Mhz, whereas the frequencies used by TV ranges from roughly 470Mhz to just under 850Mhz, so if the socket is dedicated to FM/DAB you can see how far out it is.
jb38Sunday 18 March 2012 5:07PM
Gerard Gregg-Smith: From my part anyway I would like to apologise for not replying to the question you posted on March 5th @ 4.10pm, but I only noticed about an hour or so ago that you had specifically aimed your original posting to myself, the reason I didn't notice it being that I only access this site via a twitter link and generally only see listings of postings made within the last 24 hours or so, unless that is am expecting a reply from whoever then I search further back in the listings.
However as you have obviously sussed out a possible contributory factor regarding the cause of your problem there isn't really much I can add to what you have said, although I would like to add that I do also feel that the current wave of high pressure that's presently across the country and which has / is responsible for numerous complaints of poor reception being made from many areas in the Southern half of the UK, could well be playing a large part in the reasons for your own problems, the effects of the high pressure (signal inversion) even affecting some areas where a viewer might only be located at about 15miles or so from a main transmitter operating on exceptionally high power, such as Crystal Palace will also be doing from April 18th when it switches fully to high powered operation.
RicardoTuesday 20 March 2012 8:41PM
London I have just installed an aerial in my loft (SE15) and have a 4 way splitter in the loft with a Labgear PSM114E in-level power supply fitted at the end of the (ground floor) kitchen aerial point. I have used (the recommended) shielded aerial cable throughout.
After scanning (after power off procedure), I am able to get BBC channels but no ITV, Channel 4 and Five (plus an assortment of other channels)
My small aerial is able to pick all channels up correctly ... sometimes.
What do you recommend as a plan of action for resolving? Do you think it would be where the aerial is positioned? Is this the *wrong* aerial for my location/transmitter (Crystal Palace)?
Thanks in advance.ANN HOWETuesday 20 March 2012 9:17PM
THE SOUND ON ALL CHANNELS ON MY FREE VIEW TV HAS GONE OFF.....ALL THATS COMING UP ON THE SCREEN OVER PROGRAMMES IS "SERVICE NOT RUNNING " WHY Ricardo: Remove the booster/splitter and connect the feed from the aerial to one of the TVs. Get the aerial working with one TV and then introduce the splitter/booster.
As Crystal Palace is still transmitting analogue services, I suggest that you connect the aerial to an analogue TV and move it around to find out where the signal is the best. Do this for the four analogue channels but not Channel 5 as this is from Croydon and not Crystal Palace.
It is much easier to "see" signals using analogue transmissions than digital ones.
At 2.6 miles you should be aware that you could suffer overloading problems and may therefore need to add attenuation to your aerial system.
Try manually tuning to add the missing multiplexes (don't rescan as this will loose those you've already got):
BBC One=C25
BBC Four=C28
ITV1=C22
BBC One HD=C31
ITV3=C32
Pick TV=C34
Yesterday=C29
Only retune at switchover on 4th and 18th April once you have all the services in your receiver's memory. Bob HobbsFriday 23 March 2012 2:01PM
Worthing Hi. We receive signals to both our sets form Whitehawk Hill via separate aerials. After DSO we lost BBC South and started getting BBC South East - which is of very little interest to people living in Worthing. When the second stage of DSO happened we re tuned both of our systems again and found we were once again receiving BBC South. Today I had to re-tune one of our systems and promptly lost BBC South in favor of BBC South East.
We now have BBS South on one TV and BBC South East on the other.
Since Whitehawk Hill is not supposed to be transmitting BBC South, bit clearly is, how do I retune the set receiving BBC South East to receive BBC South?
For some reason the BBC South signals appear to be stronger as there is no picture breakup.sarahFriday 23 March 2012 2:08PM
Help, I have a problem with my cello tv with built in freeview suddenly not picking up a signal and when it does the quality is not watchable and programmes are missing. I have tried re-tuning and checking the lead on several occasions over the last few days wiht no success.
Note I live in shared accommodation with an aerial socket in my room, all the other tv's in the property are working with no problems and we all run off the same main aerial (which previously had broken and there was a global problem within the property, which is not the case this time).
I am wondering to my self if its the co-axial cable as its quite loose on the part you attach to the wall(the female or male part). Could this cause the problem?
I look forward to hearing from you.
Thanks in advance.Bob Hobbs: Whitehawk Hill is not transmitting BBC South. Any BBC South you are picking up is coming from another transmitter and it is this issue which you need to address.
Based on the Digital UK Predictor, the signal from the Findon transmitter (which is on the hill to the north of High Salvington), which carries BBC South, is good where you are, so I think that this is the most likely candidate, with Rowridge being less likely.
To find out which you have, bring up the BBC One South and then go through the menu to the signal strength function. On that screen it usually gives the UHF channel (frequency) it is tuned to. If it's Findon, it will say channel 44 or if it's Rowridge it will say channel 24.
When automatic tuning is performed, it scans from low frequency to high. Because of the fact that Rowridge is the lowest, then a bit of a gap, then Findon, and then Whitehawk, you can prevent it from picking up the wrong transmitter by keeping the aerial lead unplugged during the scan, until it reaches the frequencies used by Whitehawk.
The automatic tuning scan goes from channel 21 to 69. Some models might give the channel number as it's being scanned.
Assuming that it's Findon that you're trying to avoid, then it uses channels 44 (BBC standard definition), 41 (ITV1, C4 etc) and 47 (HD services).
Whitehawk's lowest is C48 which is Yesterday (and other services).
Carry out one of the following:
- *If* your receiver is not a HD one, then you don't need to worry about 47 from Findon. The target is to plug the aerial in after 44 and before 48. Say at 50%.
- *If* your receiver is a HD one, then you need to avoid 47. If your receiver allows manual tuning, then don't worry about trying to get 48 during automatic tuning; manually add it once it's completed. Plug the aerial in at 59%. If, after doing this, you're missing HD services, then manually tune in to 51. And for ITV1/C4 etc it is 53 (hopefully you got the aerial in in time for that). PeachesSaturday 24 March 2012 2:50PM
I have an old skybox but no viewing card, can I use it as freeview?jb38Saturday 24 March 2012 4:15PM
Peaches: No! as Freeview requires a normal aerial, (roof or loft) but you can however use it for viewing Sky's "free to view" channels (excl Pick TV) which although not exactly the same as Freesat does have similarities as far as many programmes are concerned.
C HughesMonday 26 March 2012 10:52PM
Leeds I have a 4 month old Toshiba 22dv501 TV in a bedroom. I was having problems getting and keeping channel 44 i.e. ITV1, Ch4, Ch5 etc. No problems with any other channels. TV went back to Toshiba to be repaired. Meanwhile I used an old TV with set top box and same aerial cable. No problems with channel44. Toshiba TV is back but after losing channel44 again I retuned and now cannot get any of ITV1, Ch4, Ch5 etc. Toshiba told me to plug TV into another aerial to try and isolate whether it is the TV or the aerial. So I plugged TV into lounge aerial where my LG TV works fine, and retuned but still couldn't pick up ch44. I can only summise that it is the TV and not the aerial. Never had this problem before buying this Toshiba TV. Any ideas? Thanks
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