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My ITV/C4 Freeview channels have disappeared - what can I do? Is it my SCART ca

My ITV/C4 Freeview channels have disappeared - what can I do? Is it my SCART cable?

My ITV/C4 Freeview channels have disappeared - what can I do?
published on UK Free TV

It is a feature of television signals that they can be effected by the weather. Aside from the obvious damaged that can be caused by wind or torrential rain, the onset of summer can cause a more intriguing problem called "inversion".

Basically, when the sun heats up the land, the hot air can get trapped below cold air at high level. This creates an "inversion layer" which acts like a polished mirror to TV signals. This causes two problems: you can receive both the original and a reflected signal from your own transmitter (on analogue TV this appears as "ghosting") or interference from TV transmitters that are normally too far distant.

The ITV/C4 multiplex of channels (ITV-1, ITV-2, ITV-3, ITV-4, CITV, C4, More4, E4, Quizcall) use a transmission "mode" called 64QAM, and it is sadly much more prone to these problems.

So, whilst a loft-mounted aerial will provide reception at some time, it will fail at others. The only real solution is to mount the aerial (or a new Class I aerial) outside on a pole, but some people report that changing the cable from the aerial to the set-top box to the high-grade satellite cable can also help.

The SCART connection, by the way, only carries a single TV picture, not the Freeview transmission multiplexes, so if this is disconnected it will result in degradation to every channel at once.

All questions
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In this section
My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o1
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I have a Durabrand cg5660-m and I need the lock key code!3
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Friday, 20 March 2015
9:38 PM

Karen McIntyre: Although in areas such as yours the Freesat route is indeed the best way to go, as reliable reception is virtually guaranteed using this mode, heavy thundery type downpours or snow on the bowl of the dish being about the only things that can affect it, although only for a one or two minutes or so in the case of a downpour. But though purely out of curiosity, on the occasions where your reception has gone downhill, are you aware as to whether or not your neighbours are also experiencing similar difficulties with their reception?

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jb38's 6,462 posts Platinum Platinum xx
Monday, 20 April 2015
10:32 AM

I have a year old 50 inch jvc . it did have 6o channels. now only 9. I have retuned and even reinstalled. still only 9 channels ????

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Margaret's 3 posts xx
7:17 PM

Margaret: Advice as to the possible reason for your problem can only be given once the following points are known.

(1) : Your location, this preferably being in the form of a post code or one from somewhere nearby, e.g: a shop / post office. This info being necessary in order to access information on the transmitter covering your area.

(2) : Do you have your own aerial? or are you connected into a communal system? such as used in apartment blocks etc.

(3) : Is the aerial connected directly into the TV? or does it pass through some other device first?

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jb38's 6,462 posts Platinum Platinum xx
Tuesday, 21 April 2015
10:52 PM

The aerial is digital and is in my loft, there is another television also connected to that aerial in separate room, that gets all the 80 stations. they both connect directly to the television, both tvs have built in freeview. I am near ka24 4jg

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margaret's 3 posts xx
margaret's: Freeview map terrain plot frequency data R&TI Service digitaluk trade DAB coverage
Wednesday, 22 April 2015
12:09 AM

margaret: The Dalry area is indicated as being served by either the Darvell or Blackhill transmitters, the latter providing a better signal as far as the commercial channels are concerned.

However, as the TV in the second room would apparently receive all the channels OK, this then indicates that the signal is actually there, but is possibly being received at a level under that necessary to resolve a picture on your main TV, as tuner sensitivities vary from set to set.

Therefore, if your main TV is not wall mounted? you should try temporarily connecting it into the outlet socket used by the TV in the other room followed by carrying out a retune, if this results in the restoration of all channels? then the next stage is to reinstall the TV into its original location followed by checking that the channels normally viewed are still there.

Should they be OK? then this is inclined to suggest that your system could benefit from the addition of a powered amplifier / splitter to feed a higher level of signal into your two aerial outlet points.

However, before carrying out any of the aforementioned procedures, you should try carrying out a manufacturers reset on your TV or box, this procedure also known as "default setting" or "first time installation".

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jb38's 6,462 posts Platinum Platinum xx
Friday, 24 April 2015
10:15 AM

thanks will try it.

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margaret's 3 posts xx
Tuesday, 5 May 2015
3:59 PM Nottingham

My LG 40" plasma none HD set tunes in into East Midlands area and all channelsare in order but my Sagem HD recorder on the same aerial when tuned in gets channels but in wrong order eg BBC1 is 1 but ITV 1 shows up as 800. The HD channels are all over the place!

The Sagem picks up three areas East Midlands/Yorkshire/Yorks Lincs - my postcode is NG3 5RG

What can I do?


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John's 1 post xx
John's: Freeview map terrain plot frequency data R&TI Service digitaluk trade DAB coverage
Dave Lindsay
5:09 PM

John: You may find that there is a setting for region or network preference, which needs turning on with it set to "East Midlands".

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Dave Lindsay's 5,587 posts Platinum Platinum xx
Wednesday, 13 May 2015
Jim Jackson
1:44 PM North Ferriby

The BBC programs have disappeared from one TV but is fine on a different TV in another room. I carried the TV into the other room and retuned it, fine. I then returned it to the original room. This was fine for a few days but they have disappeared again. My postcode is HU14 3QJ. I have a powered amplifier in the loft but unable to get up there to check if it is still working. All the other programs are working correctly. Any help would be much appreciated


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Jim Jackson's 1 post xx
Jim's: Freeview map terrain plot frequency data R&TI Service digitaluk trade DAB coverage
9:32 PM

Jim Jackson: As the problem is only affecting one of your TV's, then the problem is more likely to be caused by a faulty aerial connection rather than a defective aerial amplifier, as amplifier failure would affect both TV's.

You should check the jumper lead used to connect the TV into the wall plate outlet socket "whilst the TV is working", wiggling the cable at both ends whilst observing the picture for glitches.

One point I was wondering about being, when TV in question failed again after a few days, provided that you did "not" immediately try retuning it again when it failed, it would have been interesting to know the result if you had tried it out back in the other room previously used to retune it.

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jb38's 6,462 posts Platinum Platinum xx
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