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My Sky box has a "no signal message" - what do I do?

My Sky box has a "no signal message" - what do I do?

My Sky box has a  no signal message  - what do I do?
published on UK Free TV

If you are getting the message "no signal" this would indicate that there is a problem with the signal from your dish into your box. Even without a card inserted into a Sky Digibox, if there is a signal, you will always get Sky Guide and the free channels.

Try powering off your box, remove the card, check carefully the cables, especially the connection to the dish, reapply the power and then when asked to insert your card you should then be able to see (for example) channel/SNWS">Sky News on 501 and the BBC News channel on 503.

Once you can see any channel, reinsert your card. This should, after about one minute, give you the channels you expect, such as 103, 104 and 105.

There are three ways you can attempt to reset your box. Please see What can my do when my Sky Digibox says 'No Signal' ?.

If you continue to get "No signal", you dish may have been misaligned, or there may be a fault with the cables and connectors, or a problem with the Digibox. You can see the signal strength by pressing SERVICES, then 4-SYSTEM SETUP and 6-SIGNAL STRENGTH.





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Can I use my ex-contract sky digital satellite receiver to get Freeview channels1
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Comments
Sunday, 29 March 2015
J
jb38
9:19 PM

Judith Shaw: Should repeated switching between BBC1 & 2 fail to make any difference to the situation, then try disconnecting the box from the mains for about 30 seconds or so before reconnecting it again, as the problem might have been caused by a glitch in the system.

Although prior to carrying out this procedure, if your box is of the Sky+ variety? try swapping the LNB1 & 2 inputs over and see if this changes anything.

By the way, channel changing on a satellite box is achieved by the box sending instructions (voltage and tone) to the LNB mounted on the end of the dish arm, needless to say, these control signals can be shorted out if any water manages to creep into the LNB's "F" connector plug on the end of the coax.

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jb38's 6,379 posts Platinum Platinum xx
Tuesday, 31 March 2015
T
tom haid
3:38 AM

my tv is not working and i need help to get the signal on assap please

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tom haid's 2 posts xx
MikeP
9:31 PM Trowbridge

Tom Haid
To help us to help you we really need a post code, or that of a nearby shop or Post Office. Then we can determine which transmitter you should be using and whether there is any maintenance work being done. We could also check if there are any particular difficulties associated with your location, such as hills/mountains, tall flats, etc.
It would also help us if we knew what equipment you are using. I presume you have a TV with either built-in Freeview or else a Set Top Box. It also helps if we know what sort of aerial installtion you have, whether it is outside on the roof or inside in the loft and in which general direction it is pointing.
Or are you using Sky or FreeSat through a dish?

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