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My Sky box has a "no signal message" - what do I do?

My Sky box has a "no signal message" - what do I do?

My Sky box has a  no signal message  - what do I do?
published on UK Free TV

If you are getting the message "no signal" this would indicate that there is a problem with the signal from your dish into your box. Even without a card inserted into a Sky Digibox, if there is a signal, you will always get Sky Guide and the free channels.

Try powering off your box, remove the card, check carefully the cables, especially the connection to the dish, reapply the power and then when asked to insert your card you should then be able to see (for example) channel/SNWS">Sky News on 501 and the BBC News channel on 503.

Once you can see any channel, reinsert your card. This should, after about one minute, give you the channels you expect, such as 103, 104 and 105.

There are three ways you can attempt to reset your box. Please see <img src="data:image/png;base64,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" class="xico" style="vertical-align:text-bottom" alt="www.ukfree.tv link icon"> link icon What can my do when my Sky Digibox says 'No Signal' ?.

If you continue to get "No signal", you dish may have been misaligned, or there may be a fault with the cables and connectors, or a problem with the Digibox. You can see the signal strength by pressing SERVICES, then 4-SYSTEM SETUP and 6-SIGNAL STRENGTH.





All questions
Can I stop paying Sky and use my satellite receiver to get Freeview ?1
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau2
My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o3
How do I change the RF output channel on a Sky Digibox?4
My Sky box has a "no signal message" - what do I do?5
In this section
Can I use my ex-contract sky digital satellite receiver to get Freeview channels1
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau2
Can I stop paying Sky and use my satellite receiver to get Freeview ?3
I have a Panasonic TV with integrated Freeview how can I record Freeview channel4
How do I change the RF output channel on a Sky Digibox?5
I have split the signal from my satellite dish and now nothing works.6

Comments
Saturday, 3 January 2015
Dave Lindsay
1:14 PM

farida Johnston : Did you explain you were using a communal aerial system? If you did not then how do you think they might know?

In any case, if you are using a communal aerial system it is your responsibility to ascertain whether it is working properly or not. You were warned about the charge beforehand -- the obvious thing would have been to check with neighbours who use the shared satellite dish.

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Dave Lindsay's 5,382 posts Platinum Platinum GB
Sunday, 11 January 2015
P
Peter Lansley
4:52 PM

My Sky HD+ box keeps picture breakup on certain channels . I was asked if I wanted to join a sky protection package when my warranty runs out, I got in touch with sky which stated that the warranty has run out so I should get an engineer to call. Since then I have had a second hand HD+ on demand box! is it easy to set up oneself or do I require a TV installer to connect to sky. I've been told that each box needs to be calibrated to a viewing card. Any help would be much appreciated.

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Peter Lansley's 1 post GB
Tuesday, 20 January 2015
R
rose
3:10 PM

Keep GETTING no signal message on channels 1-5 only all other's are fine what could the problem be

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rose's 1 post GB
J
jb38
4:24 PM

rose: Should the problem mentioned be referring to a Sky box?, (standard / Sky+ or Sky+HD) then try placing it in standby for a minute or so before disconnecting it from the mains supply, waiting for a further minute or so before reconnecting it again and allowing it to go through the searching for listings procedure.

Should though a Sky box not be involved, please state the type of device you are referring to, i.e: Freeview or Freesat.

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jb38's 6,246 posts Platinum Platinum GB
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