i have been having intermittent reception problems on all bbc channels for some time. i have complained to the bbc and low and behold the problem was fixed; for a while. now it is as bad and getting worse. i have tried to complain again but cannot find the same complaints site. all i can find is options that ask which programme and what day and time. i know the bbc don't like being complained to from the condescending email i received from them. i might be 70 years old and not technically minded but won't be thought of as an idiot! can you please help me to find the appropriate complaint site? thank you Michael.
Shirley from Cromer, Norfolk